Unable to transfer money from offset account to pay invoices straight away. They schedule it for 2 hours later. Don’t have access to your own money when you need it. Tried to call customer service bu... See more

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Working with you as my mortgage broker has been such a positive experience. Having known you for years, I already knew you were someone I could trust, but you went above and beyond throughout my h... See more
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We had a fantastic experience working with Sam. Sam made the refinancing process clear and straightforward, kept us informed at every stage, and worked hard to achieve the best outcome for us. T... See more
Company replied
Tiimely provided same level of service as my local broker, although remotely via calls and video call. They offered the benefit of cash back offer which helped offset the fees in refinancing. My local... See more
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Company details
About Tiimely Home
Written by the company
Since then, we’ve evolved beyond our price and speed proposition. What began as a faster way to get your approval has become something much bigger, to become Australia’s leading online home loan destination. Now as Tiimely Home, we combine our innovation with real human expertise to make every step of the home loan process faster, smarter, and simpler. We are here to support Australians refinance, buy, and invest with confidence.
With access to multiple lenders, competitive rates, and expert support all the way to settlement, Tiimely Home is helping thousands achieve their home ownership goals on their terms.
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Book a call with a broker ↗
Our services
Written by the company
- Digital Home Loans
- Tiimely Own is our award-winning digital home loan, built to give you more than just a competitive rate. If you need a hand, our Australian-based support team is available 7 days a week.
- Mortgage Brokers
- Tiimely Home’s mortgage broker team brings deep expertise and a genuine commitment to helping clients secure the right home loan. With access to 30+ lenders, our mortgage brokers can help find a loan that suits you.
Contact info
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Replied to 90% of negative reviews
Typically replies within 1 week
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Responsive and Efficient Support Team
Super easy to reach them via phone or online chat. They were always available to answer any questions I had and quickly got everything sorted.

Reply from Tiimely Home
Excellent Service!
Veronica was so helpful, patient, and efficient in assisting me to find the best home loan options. I'm so grateful for her expertise and her support that has helped me have a really positive experience buying a home.

Reply from Tiimely Home
Quick and Easy Process
Quick and easy process, all online. From start to finish in under 2 weeks

Reply from Tiimely Home
Knowledgeable, efficient and effortlessly kind- what a dream broker!
We truly cannot recommend Veronica highly enough. After working with two previous brokers from other companies who left us feeling confused and stuck, finding Veronica was a stroke of luck- a Google search that had Tiimely pop up and the rest was history! From our very first meeting, she made us feel comfortable and like everything was possible. She continued to back that up every step of the way.
Veronica is everything you’d hope for in a mortgage broker: professional, knowledgeable, efficient—AND what sets her apart is how deeply she cares. She took the time to truly understand our situation and goals, and nothing was ever too hard or too much trouble. She was endlessly kind, reassuring, and always just a phone call or email away—often replying quicker than we ever expected!
Her expertise is second to none, and communication was fast and clear. Veronica made what could have been a stressful experience feel smooth, achievable, and even exciting. We are about to settle on out first property, and we know without a doubt that we wouldn’t be here without her.
If you're looking for someone who will go above and beyond, who will genuinely have your back, and who knows this industry literally inside and out—Veronica is the one. We are so grateful to have found her.

Reply from Tiimely Home
Experience was fast and efficient and…
Experience was fast and efficient and all staff involved were very helpful

Reply from Tiimely Home
Great work!
My financial situation is a little unusual but even so Sam Kapoor was able to see it all the way over the line. When I have tried before I have been knocked back, but Sam was able to finally secure the refinance, which I appreciate!

Reply from Tiimely Home
Sam is a great broker
Sam is amazing. Very quick, transparent and helpful. Recommended 😃

Reply from Tiimely Home
Easy and straightforward
Nathan our credit assessor was extremely helpful throughout the process. The entire process was transparent and straightforward.

Reply from Tiimely Home
Most digitally unfriendly bank
I use to be able to access my Tiimely account through Adelaide Banks app which worked fine. Then they stopped that. Accessing my Tiimely account via their website is a nightmare. So much so that I’m going to move banks now as it’s not worth the headache. 🤕

Reply from Tiimely Home
Massive thanks for the lightning-fast…
Massive thanks for the lightning-fast response and approval - I barely blinked, and it was done! Honestly, dealing with Timely (formerly Tic Toc) feels less like applying for a home loan and more like ordering a pizza: quick, smooth, and incredibly satisfying. (Although, let’s be real, no pizza has ever gotten me a house!)
This is my second time around with Timely - the first time, 3 years ago, I gave 5/5 stars everywhere I could. Now I’m searching for loopholes in the internet to give them 6/5. If there’s a secret star rating society, count me in.
Jokes aside, it’s been an absolutely amazing customer experience again. Friendly, fast, and fuss-free – what more can you ask for when it comes to home loans?
Thanks again – you folks make adulting a little less scary!

Reply from Tiimely Home
Listen and understand.
Team at tiimely listened to me and cleared all my questions. But look out their Fixed rates are higher than their Variable rates and there is no LMI Refunds

Reply from Tiimely Home
Great service
Great service. We had a time critical application and everything went smoothly. Sumaiya was very helpful, and answered all of my questions (a lot) very quickly.

Reply from Tiimely Home
Flexible and efficient loans
Tiimely were quick to action our loan, answer our questions, and were flexible with communication and timing. Despite having a complicated loan setup, our credit assessor Kristina supported us along every step of the way. This was a smooth experience 5/5

Reply from Tiimely Home
Kristina was fantastic to work with
Kristina was fantastic to work with. We collaborated over several weeks and she endeavoured to answer all my questions on a timely manner.

Reply from Tiimely Home
Exceptional service from start to finish
The whole process was pain-free and simple. The service was friendly, professional, communication exceptional and super fast! I highly recommend Tiimely!

Reply from Tiimely Home
Easy to do business…
Tiimely is very easy to do business with.
Lalawaash was my credit Assessor. She was great! Very happy with Tiimely.

Reply from Tiimely Home
Fast process, happy customer
Speedy pre approval and full approvals. Applied for pre-approval while house hunting which was quite fast after applying. Once I found a property I liked the full approvals process was fairly quick and easy.
Make sure to also read the contract just in case you get any surprises as they are a broker.

Reply from Tiimely Home
Great Experience
The staffs, Magdalena and Sumayiah, were superb given I had to sort out the loan within 2 weeks timeframe to meet Settlement date. They maintained close communication all the while and were quick to response that really helped to the anxiety away. Application and document submission were easy to navigate as they walk me through the process all along. It a great experience. Thank you.

Reply from Tiimely Home
Thank you
I’m grateful to Timely Home for their incredible service, especially Nadine L, who went above and beyond to help us.

Reply from Tiimely Home
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