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Tikitaka Reviews 

333
TrustScore 2 out of 5

1.8

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Review summary

Created with AI, based on recent reviews

Evaluating 106 reviews, most reviewers were unhappy with their experience overall. Many customers reported significant difficulties with withdrawals, experiencing extremely long waiting times and often not receiving their funds at all. Reviewers frequently encountered unhelpful customer service, characterized by ignored inquiries, generic responses, and a lack of transparency regarding payment delays. Many also expressed concerns about the website's practices, with some reporting issues like funds not being added or bonuses not appearing. However, some customers also noted positive experiences, including receiving their withdrawals, though often after a period of patience. A few other people also felt that customer support was responsive and informative, contributing to a smooth overall experience with the site's games.

What people talk about most

Payment

People report negative experiences with payment, with many reviewers expressing significant frustration over... See more

Customer service

Clients share negative opinions on customer service, with many reporting poor and ineffective support that... See more

Response time

Consumers express significant dissatisfaction with response times, particularly regarding withdrawal requests... See more

Refund

Reviewers express significant frustration and disappointment regarding the refund process, with many... See more

Website

Reviewers highlight negative aspects of the website, with many strongly advising against its use due to... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Still not received my withdrawal. Its been one week since I tried withdrawing. Its so stressing me out

Company replied

Rated 2 out of 5 stars

See it’s a weird one this site is as I’ve won in the past on Tikitaka and they have paid me out on the 5th day of the withdrawals I’ve won a few times and received my funds now all of a sudden it’s ta... See more

Company replied

Rated 1 out of 5 stars

My experience with this casino has been absolutely awful. Withdrawals take more than 7 days with no clear answers. Every time I contacted support through live chat, I kept getting the same empty repl... See more

Company replied

Rated 1 out of 5 stars

I gave you before 4 stars and regret.im waiting for my withdrawal 7 day amount of 500£.support via email just ignoring,no answer at all.support live chat same answers copy paste.we send message to fin... See more

Company replied



Contact info

1.8

Poor

TrustScore 2 out of 5

333 reviews

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4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 2 weeks

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1.8

All reviews

(333)

205 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Regular player - everything works as advertised

I have been playing on this site for more than a year now. My experience has been smoth so far, especially thanks to my VIP agent Stan, who has been nothing short of incredible. And has helped me every single time, especially with VIP promotions. :)

January 14, 2026
Unprompted review
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Reply from Tikitaka

Thank you for your wonderful review! We're delighted to know you're enjoying it. Your support keeps us going! Happy gaming! TikiTaka Team

Rated 1 out of 5 stars

Withdraw keeps bouncing back they said…

Withdraw keeps bouncing back they said was due to a tecninal issue with My bank yet I rang them and nothing there side

January 2, 2026
Unprompted review
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Reply from Tikitaka

Dear Client,

Thank you for sharing your feedback with us. We are sincerely sorry to hear about the frustration you’ve experienced and that your recent interactions have not met your expectations.

We appreciate you bringing your perspective to our attention. To ensure this is looked into further and to receive more specific assistance, we kindly invite you to contact our support team at support@tikitaka.com

Best regards,

The Tikitaka Team

Rated 1 out of 5 stars

SCAM SITE

SCAM SITE - I have been waiting for withdrawal id= 662740969 of only 215 EUR since 23th November

I have emailed them over 20 times and they dont even bother replying

January 5, 2026
Unprompted review
Tikitaka logo

Reply from Tikitaka

Dear Saul,

Thank you for reaching out and sharing your feedback with us. We are sincerely sorry to hear about your frustration.

To ensure your case is looked into with priority and to receive a direct update, we kindly invite you to contact our support team again at support@tikitaka.com, where they will be happy to assist you further.

Best regards,

The Tikitaka Team

Rated 1 out of 5 stars

DO NOT USE this site it's a scam

DO NOT USE this site it's a scam. Ive been waiting since the 13th oct last year for my withdrawal and they said a load of lies I sent my bank statements to prove I haven't had them and they lost them so I had to send again and they are just coming out with bulls@@t ive had enough. Ive emailed over 30 times and still no response and when you go on customer chat it's the same predicted messages off robots. I'm trying my best to get them reported and done for fraud. Worst site ever. Please do not go on it

October 13, 2025
Unprompted review
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Reply from Tikitaka

Dear Sharon,

Thank you for sharing your feedback with us. We are sincerely sorry to hear about the frustration you’ve experienced and that your recent interactions have not met your expectations.

We take your comments regarding our communication and support very seriously. To ensure your case is looked into properly and to receive further assistance, we kindly invite you to contact our support team at support@tikitaka.com
Best regards,

The Tikitaka Team

Rated 1 out of 5 stars

This site is absolutely terrible

This site is absolutely terrible, I won £500 and tried to withdraw it and never received my winnings, kept bouncing back into my account and I messaged customer service quite a few times and kept giving me the same excuse that was an error with payment method and to use different method so did and still bounced back, and also got a free spin on the wheel of fortune and I'd won £125 and only received £4 , was told that I should receive an email but never did so basically got scammed, stay away from this site as it's dangerous and disgusting

December 24, 2025
Unprompted review
Rated 5 out of 5 stars

This casino is good and

This casino is good and, most importantly, it actually pays. You just need a bit of patience since withdrawals usually take 3-5 business days. Still, that`s reasonable compared to other sites.

July 16, 2025
Unprompted review
Rated 1 out of 5 stars

Scaaaaaaaaaaaaam cant cash out they…

Scaaaaaaaaaaaaam cant cash out they Will say to you it is not correct info everytime scaaaaaam scam sca m sc am scam

December 14, 2025
Unprompted review
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Reply from Tikitaka

Dear Ai.C BV,

Thank you very much for taking the time to share your experience with us. We’re truly sorry to hear about the difficulties you’ve faced with your account.

We’d really appreciate the opportunity to look into your case in more detail. At your earliest convenience, please feel free to reach out to our dedicated support team at support@tikitaka.com, referencing your previous communication, so we can assist you further.

Best Regards,
The Tikitaka Team

Rated 3 out of 5 stars

The Casino is nice but they don´t make…

The Casino is nice but they don´t make withdrawals.
I have 3 pending for more than a week. I contacted support several times and always with no answer.

November 26, 2025
Unprompted review
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Reply from Tikitaka

Dear Customer, We're sorry for the delay in your withdrawal. This is not the experience we want for our users. Please reach out to our support team at support@tikitaka.com, and we'll do our best to resolve this as soon as possible. Best regards, The Tikitaka Team

Rated 1 out of 5 stars

Avoid at all costs

This is my second review. Im still being fobbed off despite submitting my bank statements for them to witness I had NOT been paid. Instead of confirming that, they still claim they paid me last month. They have not. As their bank has a legal responsibility to track all payments for money laundering reasons, I have asked which bank they use but they are avoiding proving me any information. Please can any of you unicorns that have ever been paid tell me what banking platform they use so that I can peruse these imaginary numbers they have given me. They are adamant that my bank should be able to track them but as Nationwide Building Society explains to me, the numbers are useless until the payment is received by Nationwide and it remains the responsibility of the sending bank to prove payment has been made. If payment has been made, I can’t understand what possible reason TikiTaka would have to withhold the info I require. Surely they are as upset with their bank as I am 🤔🤔

Edit- regarding your response- I already have you absolute scheming clowns. You are still ignoring my requests for info because it’s quite simple, you haven’t sent me any money which is why you won’t tell me which bank has sent it. Tell me which bank has sent it and I can hold them to their legal obligation of following the transaction end to end until it hits my bank-which it hasn’t because you haven’t sent it

November 21, 2025
Unprompted review
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Reply from Tikitaka

Dear Customer,

We're sorry for the trouble you're experiencing. Please reach out to our support team at support@tikitaka.com so we can assist you in resolving this issue as soon as possible.

Best regards,
The TikiTaka Team

Rated 1 out of 5 stars

Account Closed After $15,000 Withdrawal Request — No Communication

I am sharing my experience with TikiTaka Casino after a serious issue involving a $15,000 CAD withdrawal.

I deposited $4,000 via Interac e-Transfer using the Canadian payment processor Gigadat. I played legitimately, met all Terms & Conditions, and completed full KYC verification. After increasing my balance to $15,000, I submitted a withdrawal request.

The casino states that withdrawals are processed within 3 business days, but that deadline passed with no update. Support told me they would “accelerate it with the finance department,” but provided no timeline.

Shortly after following up, my account was deactivated without warning.
I can no longer log in, access my balance, or view my withdrawal request. I received no email, no explanation, and no request for additional documents. Support has since stopped responding.

At the time my account was closed, I had a pending $15,000 withdrawal.

November 9, 2025
Unprompted review
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Reply from Tikitaka

Dear Kendrew,
We’re sorry to hear about your experience. Please contact us at support@tikitaka.com so we can assist you further.
Best regards,
The TikiTaka Team

Rated 1 out of 5 stars

Wish u read the reviews before using it…

Wish u read the reviews before using it now it is taking 8 days to withdraw money from the casino.

November 11, 2025
Unprompted review
Tikitaka logo

Reply from Tikitaka

Dear Customer, We're sorry for the delay in your withdrawal. This is not the experience we want for our users. Please reach out to our support team at support@tikitaka.com, and we'll do our best to resolve this as soon as possible. Best regards, The TikiTaka Team

Rated 1 out of 5 stars

I’ve withdrawn on here before many…

I’ve withdrawn on here before many times sometimes it’s in within 5 days but then other times it’s been weeks like now I’ve been waiting 3 weeks for my own money it’s beyond a joke, then you give me the same old speech saying sorry to hear this,it’s bad bad business I want my money asap it’s getting ridiculous now.

October 25, 2025
Unprompted review
Tikitaka logo

Reply from Tikitaka

Dear Dave,
We're sorry for the delay. Withdrawal times can vary due to security checks, but our team is working to process it as soon as possible. Please reach out to support through support@tikitaka.com for further updates.
Best regards,
The TikiTaka Team

Rated 1 out of 5 stars

My withdrawal is still pending

My withdrawal is still pending. I'm not sure if they have monkeys in the "financial department" but it is a joke if withdrawal takes days. Not the first time, but they are believing that people will cancel their withdrawal. Disgusting.

November 12, 2025
Unprompted review
Tikitaka logo

Reply from Tikitaka

Dear Julius,
Thank you for sharing your feedback. We’re very sorry to hear about the delays you’ve experienced with your withdrawal and understand your frustration.

Please contact us directly at support@tikitaka.com, so our team can review your case personally and assist you as quickly as possible.

Thank you for bringing this to our attention.
Best regards,
The Tikitaka Team

Rated 5 out of 5 stars

Good fun at tikitaka! Will be coming back for more!

Will definitrly play on this site again. The games are fun, there`s plenty of choice, and everything seems to work just fine without lagging or erors. A good spot to pass the time.

May 31, 2025
Tikitaka logo

Reply from Tikitaka

Dear Vitalina,

Thank you so much for your awesome feedback! We’re thrilled to hear you had a great time at TikiTaka and enjoyed our wide selection of games.

It’s great to know everything ran smoothly for you — that’s exactly what we aim for! We can’t wait to have you back for even more fun and exciting gameplay.

Kind regards,
The Tikitaka.com Team

Rated 1 out of 5 stars

Well… how should I start … all good…

Well… how should I start … all good till you’re getting to so called “Level 5” VIP … and then Kiki your personal manager comes in! No more withdrawal possible under stupid reason like “ your bank doesn’t accept the transaction “ after comes the support with the suggestion that you should go for bank transfer which by the way will be again “cancelled “ under same circumstances!
Then comes again Kiki with 10 stupid apologies that she is somehow very busy and didn’t have time to respond but us a good will will found you with few hundreds in your account which you’re needed to wager at least 5 times … then if you somehow manage to pass the required wager you’ll never can withdraw the money under the reason that your bank doesn’t accept it …
So if you want to play find another casino because this is pure SCAM!!!

Dan

And if you’re not agreeing with me call me KIKI !!!!

October 17, 2025
Unprompted review
Tikitaka logo

Reply from Tikitaka

Dear Customer, We’re sorry to hear about your experience. Please contact us at support@tikitaka.com so we can assist you further. Best regards, The Tikitaka Team

Rated 1 out of 5 stars

Cheats scammers will use fake addresses…

Cheats scammers will use fake addresses or compenys to obtain deposits from your bank . Even charge a fee . Then they even charge a larger fee for a withdrawal very poor casino They wiil even temp you with deposit match bonuses there's no point impossible to win and if you have that deposit bonus waiting to be activated you honestly have no chance of winning.. Please steer clear of this casino... And watch you banking as many times they have tried taking deposits under di
fferent compeny names.. One of the names have pizza in the company of gardening centers they are scummy thieves

November 6, 2025
Unprompted review
Tikitaka logo

Reply from Tikitaka

Dear David,
Thank you for taking the time to share your feedback. We’re very sorry to hear about your concerns and understand how frustrating this situation must feel.

Please reach out to us directly at support@tikitaka.com, so our team can review your case personally and assist you with any issues.

Thank you for bringing this to our attention.
Best regards,
The Tikitaka Team

Rated 1 out of 5 stars

Wouldn't even give it 1 star wish I had…

Wouldn't even give it 1 star wish I had listened to all the reviews before hand, now waiting 5 days for a £500 withdrawal and keep getting the same robotic statements on the robotic live chat payment in process, delay in the withdrawal department will put in a request to payment department. Then cut u off when you ask why there is a delay and how long honestly you would be better off just throwing your money away. DO NOT USE THIS SITE ** SCAM**
Update 31st Oct my withdrawal has been cancelled stating an issue with my provider
4th Nov still no money and stating problem with high number withdrawals

October 29, 2025
Unprompted review
Tikitaka logo

Reply from Tikitaka

Dear Stacy,
We’re very sorry to hear about your experience and understand how frustrating this must be. Please reach out to our support team at support@tikitaka.com so they can review your case and assist you directly.

Best regards,
The Tikitaka Team

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