Tikitaka Reviews 

I have won £800 and they keep saying my bank keeps refusing payment, i have a santander and monzo accounts so I tried both banks to make the request off my withdrawal, and off course the money was returned to my casino account. So I rang both banks and they both said no payment has been tried to be made. So tikitaka have lied this has been going on for 2 weeks now. Am going to give them one last chance before I report them ive never had a problem before. Tried emailing them with no luck and tried talking to customer services its like banging my head on a brick wall. Stay well clear off this site they are scamers.
Update. Payment cancelled yet again. 30.10.3025

Tikitaka ive tried to reach out to you its like banging my head against a brick wall. 4 email,s and customer services are useless Warning never use this site am still waiting for my money my withdrawal was cancelled yet again a month and still no money

Update ive just received my winnings please still avoid this site its dreadful, ive sent a email for them to close my account. Let's see how long that takes 🤔

had a balance of over €39,000 at Tikitaka Casino, which I attempted to withdraw. Instead of processing my request, I was actively encouraged by so-called VIP managers to keep playing, with vague promises that “everything would be fine.” When I finally asked for help, explained my vulnerable position, and requested to stop and withdraw, my account was suddenly blocked , leaving me with no access to my funds or data.

That’s when the hide-and-seek began:
• Emails went unanswered for weeks
• There is no phone number or live representative
• My formal data requests under GDPR/AVG were ignored
• And eventually, they offered me just €985 as a “goodwill” payment for everything

Naturally, I refused. Not only is this insulting, but Tikitaka was illegally operating in the Netherlands at the time, with no license from the Dutch Gaming Authority (KSA) which makes their position even more questionable.

The matter is now in the hands of my legal counsel. Media exposure and legal escalation are underway. Meanwhile, Tikitaka continues to act as if nothing is happening but that silence will cost them far more than they expect.

Warning: Stay far away from this casino. They play with your trust, your money, and your well-being.

UPDATE:
Do not be fooled by the friendly reply below.
I have been contacting Tikitaka for months via email. I have sent detailed evidence, submitted formal legal demands, and even offered a reasonable settlement – all of which have been ignored or delayed.

Their response here on Trustpilot is pure damage control. Behind the scenes, they continue to:
• Avoid accountability
• Ignore their own Responsible Gaming policies
• Withhold money from players while operating illegally in the Netherlands

I strongly advise anyone reading this to stay far away from this platform.

How in 2025 can it be acceptable to take 3 days just to process a withdrawal , any other casino processes it instantly , it’s clearly designed to making a withdrawal dragged out so that the player then cancels the withdrawal, it’s terrible , 3 days is unacceptable

Its a decent casino, good bonuses they give out. The biggest issue is the withdrawals, they can take some time. If they didnt this would have been the perfect casino.

My experience with this casino has been absolutely awful. Withdrawals take more than 7 days with no clear answers. Every time I contacted support through live chat, I kept getting the same empty replies: “yes, everything is fine, we’re processing it.” I also requested the closure of my account via email, but they never replied. Their excuse was that they “didn’t receive my emails,” which is unacceptable. I tried multiple times, but nothing changed.
Extremely long waiting times, unhelpful support, and a complete lack of transparency.

AVOID THIS CASINO THEY ARE SCAMMERS!!!! YOU'VE BEEN WARNED, THEY SCAMMED ME OF £500 , NEVER AGAIN, THEY HOLD ONTO YOUR WITHDRAWAL FOR WEEKS AND KEEP TELLING YOU THAT IT WILL BE WITH YOU SHORTLY, YOU NEVER GET IT !

I gave you before 4 stars and regret.im waiting for my withdrawal 7 day amount of 500£.support via email just ignoring,no answer at all.support live chat same answers copy paste.we send message to financial department to escalate your payment,you gonna receive that anytime from now…and still waiting,such a big scam it is!

Made a withdrawal was waiting 4 days for it to be returned to my account and cancelled due to a technical error. Made the withdrawal again it’s been over a week and still saying in review keep asking daily on the chat what’s going on and they keep saying the same thing that it’s in it’s final stages of processing. Starting to think I won’t ever receive my funds tbh it’s disappointing and disgusting there is no reason for it not to be processed. Will update on here if sorted.

It's been 23 business days and still no payment for my september 2nd withdrawl. I contacted PAGCOR and they said as of September 18, tiki taka is no longer licensed and that they will be forwarding the matter to the Philipine National Police, as well as the National Bureau of investigation and NTC. I think this speaks volumes, they aren't paying customers, they are no longer licensed and now its a matter for the authorities. Dont give them another cent. Ive also reached out to play tech, pragmatic and netent and will continue to do so until I get my
money or they are shut down. Whatever they respond to this message is bullshit and has nothing to do with them withholding my withdrawl. This is my 3rd time withdrawing so I wss already verified. This is the biggest scam, and they have already gotten so many people's money because it sso hard to get the word out. They make you trust them first by paying out smaller withdrawls and then bam, they withhold all your winnings. Do not believe them or trust them. And to be clear, the email chain back snd forth with tiki taka is so annoying I had to stop. They kept repeating the same scripted over and over. And then when I finally said that I was calling the authorities they shutup. Dont play here they are going down. Update as well...

In their terms and conditions under filing a complaint it says if your not happy with filing a complaint to tiki taka, you can file a complaint here and theres a hyperlink. The hyperlink brings you to ask gamblers.ca, but when you click submit complaint you cant complaint about tiki taka because they aren't a real casino and on their list. So its all smoke and mirrors. Just be aware. Also they are run under nova forge? Which is a huge scamming company. They have many other betting sites and continue to make money of unsuspecting players.

Scamming site draw you in with bonus which 9 times out of 10 you have to basically beg them to apply it, most times get a email saying they have asked relevant department to apply wait for email ( which no email comes) also don't spend deposit maf3 as that will cancel bonus, you couldn't make this up if you tried, stay away

SCAM!!!
There is no wining at all. After I requested to close my account and stop any contact via email and text, I still beige contacted by the team trying to convince me to stay and offering bonuses etc. I DO NOT WANT ANYTHING FROM YOU!!!! All I want is to not receive any text or email from you or your parters ever again !!! DELETE MY EMAIL AND MY PHONE NUMBER FROM YOU DATABASE.
Thanks!

I requested a withdrawal on 11.09.2025. According to Tikitaka’s own website, withdrawals are processed within 3 business days. This deadline has already passed, yet my withdrawal is still processing.

I have a high balance in my account, but instead of processing my withdrawal as promised, the company keeps telling me that my funds are “safe” while delaying the payout. In email communication they even changed their own terms from 3 business days to “3–5 business days,” which is inconsistent with what is published on their website.

This is completely unacceptable. Unless Tikitaka starts releasing my funds immediately, I will have no choice but to escalate this matter and report it to every possible authority and regulator. Other players should be warned about these tactics.
I have full documentation and a balance of over £28,000 that they refuse to process.

I strongly advise all affected players to not only complain to regulators, but also contact the game providers directly (Pragmatic Play, NetEnt, Evolution Gaming, Play’n GO, etc.). This is what hurts them the most, since providers can cut them off from games.
I believe that game providers do not want to be associated with a casino of such reputation, which cheats its customers and refuses to pay winnings.
I have already contacted on chat with customer support today - again the same „ Thank you for confirming,
After checking your account, the relevant department confirmed that your withdrawal is already in the final stage of processing, and we apologize for the delay. Your money will soon appear in your bank account” still the same answer, the final stage is from days..when I asked when? Date? They refused to tell…I have also submitted my complaint to PAGCOR. Later today, I will start contacting the game providers directly and will be sending them the full documentation regarding the practices.

It is important to highlight that this casino manipulates players by allowing small withdrawals to create trust, encouraging larger deposits, and then refusing to pay out significant winnings. This practice is predatory and unacceptable. A growing group of affected players is already speaking out. There will be no tolerance for such policies — either the winnings are paid, or the escalation will continue to regulators, game providers, and the public.
Update: 19.09.2025
Since yesterday, the support team (VIP manager) has completely ignored my emails – no replies at all. On live chat I only receive the same ready-made templates every day, which add nothing and just waste time. Please don’t get fooled – there are other, honest places out there. This casino is just another fake.🙂 but I will not give up 🙂 I will write everything and everywhere, with all documentation.

Update – Warning!

I fought for my money and they finally sent me one withdrawal, but the other two were cancelled by them. Before paying me, they even tried to charge my card 4 times with transactions of around £485 each (proof in screenshots) – basically an attempt to steal my money.

I gave them until today to send me the £1000 (two cancelled withdrawals of £500 each), but they didn’t. I also requested the closure of my account, where the balance is still around £20,000. I don’t want anything to do with this platform anymore.

Because of these actions, including serious fraud attempts, I will report this case to my bank and every possible authority.

Stay away – this is not a safe platform.

Update 25.09.2025
I am tired of receiving generic, copy-paste replies that do not reflect my case. Two of my pending withdrawals (£500 + £500) were cancelled, and there were unauthorised attempts to charge my bank card before you even asked for documents. This is not a routine AML check.

All I am asking for is the return of my £1,000 and closure of my account. If you really want to resolve this, you have my email and you should contact me directly. I will not keep chasing you — instead, I will make sure the proper authorities are informed and that you are held accountable.

Can someone reach out to me I've been on live chat from December last year after yous closed my account after not paying me my £600 win live chat just says to email and someone will be in touch but it's been 9 months I've sent over 100 emails noones getting back to me I've clearly been scammed.
Update so yous can't reply to my emails from December last year but 2 hours after this review yous request for it to be removed well I've send trustpilot the proof so it's still here why don't you get in touch with me about the money yous stole?
Update yous are telling me to go to live chat they are telling me to email noone is replying to my emails can someone get in touch and tell me where my £600 is and why yous closed my account, yous are able to reply on here why can't yous reply to my emails or get in touch with me yous have no phone number and live chat just says there's nothing they can do on there end

Claimed a bonus and actually got what was promised with clear terms and no tricks. It felt good to finally find a site where offers aren’t misleading and everything is explained up front. The only minor issue was that the bonus didn’t appear immediately in my account, but after contacting support it was credited quickly and without any hassle

I won 20,000 euro at Tikitaka casino and they did not pay me a penny. They are thieves!!! They blocked my withdrawal page and now they have closed my account.

be aware if this scam website. no chance to win, only lose money.

My husband won £3000 he was able to withdraw £1000 per day. The first 2 withdrawal came out in a few hours into his bank the last £1000 has still not been credited to his bank account. Had several attempts at trying to contact through live chat they didn't help emails sent they still keep saying can't find my account using wrong email. When they have already cash out £2000 to the same email and bank account.

This scam casino has flagged my firsrt reviews and ask from trustpilot to take if off. So this is my second one . And i will come make 3th amd 4th and 5th if its need. Even i stop gambling now couple of months this casino was scamming me in over 1000€ , yesss i play in fakes games when i complain they don't like it.
So i am here again , becerful to play in this casino or any other casino they are all same.

Still not received my withdrawal. Its been one week since I tried withdrawing. Its so stressing me out

Would you understand that is fake casino?????you can see from transaction you do.....they accept credit card as well....which is against the law.....don't play...the website is not registered in uk but in russian...a true website has a propper phone number!!!!!!don't play!!!!!!