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Tikitaka Reviews 

333
TrustScore 2 out of 5

1.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Evaluating 106 reviews, most reviewers were unhappy with their experience overall. Many customers reported significant difficulties with withdrawals, experiencing extremely long waiting times and often not receiving their funds at all. Reviewers frequently encountered unhelpful customer service, characterized by ignored inquiries, generic responses, and a lack of transparency regarding payment delays. Many also expressed concerns about the website's practices, with some reporting issues like funds not being added or bonuses not appearing. However, some customers also noted positive experiences, including receiving their withdrawals, though often after a period of patience. A few other people also felt that customer support was responsive and informative, contributing to a smooth overall experience with the site's games.

What people talk about most

Payment

People report negative experiences with payment, with many reviewers expressing significant frustration over... See more

Customer service

Clients share negative opinions on customer service, with many reporting poor and ineffective support that... See more

Response time

Consumers express significant dissatisfaction with response times, particularly regarding withdrawal requests... See more

Refund

Reviewers express significant frustration and disappointment regarding the refund process, with many... See more

Website

Reviewers highlight negative aspects of the website, with many strongly advising against its use due to... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Still not received my withdrawal. Its been one week since I tried withdrawing. Its so stressing me out

Company replied

Rated 2 out of 5 stars

See it’s a weird one this site is as I’ve won in the past on Tikitaka and they have paid me out on the 5th day of the withdrawals I’ve won a few times and received my funds now all of a sudden it’s ta... See more

Company replied

Rated 1 out of 5 stars

My experience with this casino has been absolutely awful. Withdrawals take more than 7 days with no clear answers. Every time I contacted support through live chat, I kept getting the same empty repl... See more

Company replied

Rated 1 out of 5 stars

I gave you before 4 stars and regret.im waiting for my withdrawal 7 day amount of 500£.support via email just ignoring,no answer at all.support live chat same answers copy paste.we send message to fin... See more

Company replied



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1.8

Poor

TrustScore 2 out of 5

333 reviews

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Replied to 83% of negative reviews

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1.8

All reviews

(333)

205 reviews in the last 12 months

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Rated 1 out of 5 stars

SCAM

Scam site, dont use it. SCAM

August 28, 2025
Unprompted review
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Reply from Tikitaka

Dear Customer

We sincerely apologize for the unfavorable experience you encountered at our casino. We hope that your next visit will be a more positive one.

Rated 1 out of 5 stars

What a complete scam site this is you…

What a complete scam site this is you never win. Then when they bonus like 100 free spin deposit£10 you'd think you can play tgem any time, no you can't you hVe play before your deposit, I've never heard of this before and it say nothing about on the bonus page, so how are you to no, and was this rule just made to scam people! If were you I'd stay well away. Reply, I got an email deposit £10 get 100 free spin, so I did when went use them they was not there, so open chat, and explained, they back to me and I ussed my deposit first, what difference does that if already clicked to collect them so they should have been in my bonus, I don't see what the deposit money as yo do with the bonus once clicked as you have wager on t he bonus. And it should have explained this on the page, because I've never come across this before with any casino.

August 26, 2025
Unprompted review
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Reply from Tikitaka

Dear Customer,
We thank you for taking the time and appreciate the fact that through your review you have brought your disappointment to our attention.
We apologize for the inconvenience you have caused and we are sorry that your gaming experience on our platform has not been positive.
In this regard, we inform you that all the results of our games are generated by the so-called RNG (Random Number Generator), this is a random number generator that makes our site 100% safe and guarantees the absolute randomness of the winnings.
In this sense, it is possible to consult further details regarding the % of RTP (Return to Player), relating to the% of return in the form of winnings, for each player) for each individual Slot present on our site, simply by clicking on the symbol " ? ".
In any case, for further information, we remind you that you can always consult our Terms and Conditions at the foot of the page and you can also check the name of the game Providers with which we collaborate.
In regard of the bonus, we remind you that by enjoying our Promotions and Bonuses, our Customers recognize and accept that these promotions have their own Terms and Conditions, in addition to the General Terms and Conditions.
These are listed in the relevant sections of the Website for each individual bonus.
In case you feel you need further assistance with your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) or by e-mail providing all the details. which he believes may be useful in relation to the problem encountered in order to be able to assist you in the best possible way.
We thank you for your cooperation and we take this opportunity to send you cordial greetings.

Rated 1 out of 5 stars

I try to withdrawn the money what I won…

I try to withdrawn the money what I won from 23rd of august. will update in here if they acctually pay out or got scammed. tomorrow is 5th days as they say

August 23, 2025
Unprompted review
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Reply from Tikitaka

Dear customer

Thank you for your valuable feedback. We appreciate your effort in bringing your withdrawal case to our attention. We would be grateful if you could share your experience regarding the withdrawal process.

Rated 1 out of 5 stars

I am wining to time live casino…

I am wining to time live casino roulette firs time l am put 50 penny number 8 come 200x but didint pay mi 2 day ago and just now same tink l put 50 penny number 26 against 200 x come l wining but not paid again technically problem said costumer service l am still waiting l dont no 👎 what’s going on

August 25, 2025
Unprompted review
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Reply from Tikitaka

Dear Customer

We sincerely apologize for the unfavorable experience you encountered at our casino. We hope that this technical issue will be resolved soon

Rated 1 out of 5 stars

Absolutely disgusting.i keep depositing…

Absolutely disgusting.i keep depositing money here but never had a win .400 euros without paying a bonus LOL and small betting like 50 cents max 1 euro .i think I’ve deposited more then 5000 euro never had a normal win from this site .

August 8, 2025
Unprompted review
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Reply from Tikitaka

Dear Customer,
We thank you for taking the time and appreciate the fact that through your review you have brought your disappointment to our attention.
We apologize for the inconvenience you have caused and we are sorry that your gaming experience on our platform has not been positive.
In this regard, we inform you that all the results of our games are generated by the so-called RNG (Random Number Generator), this is a random number generator that makes our site 100% safe and guarantees the absolute randomness of the winnings.
In this sense, it is possible to consult further details regarding the % of RTP (Return to Player), relating to the% of return in the form of winnings, for each player) for each individual Slot present on our site, simply by clicking on the symbol " ? ".
In any case, for further information, we remind you that you can always consult our Terms and Conditions at the foot of the page and you can also check the name of the game Providers with which we collaborate.
In case you feel you need further assistance with your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) or by e-mail providing all the details. which he believes may be useful in relation to the problem encountered in order to be able to assist you in the best possible way.
We thank you for your cooperation and we take this opportunity to send you cordial greetings.

Rated 1 out of 5 stars

ive already written a review but…

ive already written a review but writing another i made four deposits of £90 but when i check my banks statement all four deposits i was charged £97.67 pounds for each deposit i asked how much they charge for depositing they told me they dont have a deposit charge fee some very shady stuff going on with this site indeed

August 2, 2025
Unprompted review
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Reply from Tikitaka

Dear Customer,

Thank you for your valuable feedback. We appreciate you taking the time to express your concerns regarding your recent experience.

We sincerely apologize for any inconvenience you may have encountered. However, we would like to clarify that we do not impose any service fees; the charges you observed were likely from your payment provider.

We hope that your future experiences with us will be significantly more positive.

Rated 1 out of 5 stars

Worst bookie ever ?

First of all : do NOT deposit money before this case is resolved !

I have tried to withdraw for almost 2 months now (since start of june) without any luck !

18/6 i gave all Revolutinfo (deposit only took a couple of minutes) but heard nothing for a week. when i contacted them on live-chat they said my case was listed as "resolved" in their system - a huge red flag since i never recieved any money ! the guy on chat promises to fix as soon as possible if i give all my revolutinfo - which i now do for the second time on 27/6. nothing happens yet again and neither kyc or support answers any of my emails.

When i finally hear from them they decline withdrawal to revolut two times. then they say i must give other bankinfo NOT Revolut. I asked why beacuse it makes absolutely no sense they can not pay out to Revolut when deposit only took minutes, AND the fact that many other bookies I use have 0 problems with withdrawals to Revolut.they never answer this question because of course it exists no possible logic answer.

I send them all Mifinityinfo and they promise to fix as soon as possible and make my case the highest priority since i have waited so long . that was one week ago and i get no money and no updates.

So i sent them mail this morning where i tell them my patience is now over, in 20 years this is my worst experience from a bookmaker ever - and i have tried at least 50 different sites !

Still no money (one would think that the amount of 5000NOK would be no problem to pay out IF Tikitaka is a serious site), and no reply on that mail either.

17/8: still no money in account.

I got a mail 14/8 asking me to check details again.

i checked everything before i sent in first time

i checked everything before i sent in second time

i checked everything before i sent in third time

and now checked again and everything is correct on my side all times and other bookies have no problem paying out to info given for both revolut AND mifinity

please send 485 usd (make sure its under 5000nok since you say max 5000nok withdrawal pr day).

the rest of my balance you can send for a second wihdrawal after 24 hours.

Sincerely Jan

24.08.2025: still no money in account ......... have tried to withdraw for about 2 1/2 months now !

03.09.2025: finally money has arrived. after months of headache/stomach pain/anger/frustration things are finally resolved.

August 4, 2025
Unprompted review
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Reply from Tikitaka

Dear Jan,

Thank you for sharing your experience in detail. We sincerely apologize for the delays and frustration you have encountered with your withdrawal process. Our team is committed to resolving such issues and ensuring compliance with regulatory and payment provider requirements, which can sometimes lead to additional verification steps or withdrawal method adjustments.

We appreciate your patience and encourage you to reach out to our support team directly through support@tikitaka.com referencing your case, so we can prioritize and assist you further.

Kind regards,
The Tikitaka Team

Rated 1 out of 5 stars

Try other websites

Try other websites, Live chat doesn’t work, if you have a pending withdrawal it promoted you to “cancel deposit” to add more funds, it’s a scammt website and withdraws take a very long time, do not use this website!!

July 25, 2025
Unprompted review
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Reply from Tikitaka

Dear Customer,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

The tikitaka.com team

Rated 4 out of 5 stars

EXTREMELY SLOW withdrawals

I have used this casino for a little while now, made around 5 withdrawals of smaller amounts (£100-300) they have all been paid out within the 3 days it states on the website, I have just won £5000 and trying to withdraw this is a nightmare, they allow a max of £500 every 24 hours and 3 pending withdrawals, I have been waiting since the 17th for these to move from "under review" as alot of other reviews have stated they have been waiting for a long time aswell.
Contacted customer service and they just give the same copy and paste response, to wait as there is a delay...
Hoping to get these withdrawals soon but I very much doubt they will pay out this time, I will update if anything changes.

UPDATE: 28th July, I was told today that they were doing extra checks and everything is okay, this is why they're taking so long, they then told me I should expect my funds to be paid out very very shortly, we will see if that's the case and I will update if these are paid out soon.

UPDATE: August 1st, I was told today that my withdrawals have been processed but not updated on the tracker, so realistically I should receive the funds in the next few days (excluding weekend) I will update if this happens.
*Jack* I've done the exact same thing, not made a deposit until the the winnings have been paid out, I hope you and I both get our winnings but it seems to be the same reply on live chat from them every time, apparently my withdrawals have not been processed yet (I was told they made a mistake in saying that) I've tried what you have and cancelled one and requested a withdrawal again, but for £200, so we will see if the lower amount gets through the processing phase.

UPDATE 5th August: Still trying to get this money out, i am now being told that it's still under review after they told me it was in the final stages and will be paid out very very shortly... It's the same copy and paste response they always give, to give you the run around, no timeframe for these to be done at all and when I ask they say they cant provide one and tell me not to worry as my withdrawals are safe... I very much doubt I will be getting any of these withdrawals now, would advise everyone to stay clear of these guys. Will update if anything changes or these are paid out.

UPDATE Saturday 9th August: So today I actually received 2 of my £500 withdrawals from the 17th and 18th July, took over 3 weeks for these to be completed but they arrived in my bank account today, withdrawing the rest of my winnings now, so i'll keep updates coming if they pay these aswell, adding an extra star now as they have at least paid out some of my winnings even if it did take nearly a month to complete.

UPDATE Sunday 10th August: So the withdrawals I made for £500 on the 9th and at 1am on the 10th have just been paid out to me this morning, I am shocked it was this quick and they actually paid out again, looks like it was actually a delay on their end with my first lot, bumped up to 3 stars now, got another £2000 to withdraw so will update on if and how fast this comes out

UPDATE 13th August: So every withdrawal I have made since has been paid out within a day or 2, requested another 1500 split between 3 days 11th, 12th and at 1am today, All of which arrived in my bank account this morning, another 500 to withdraw and all sorted then, looks like these guys have stepped up their game big time now!

July 29, 2025
Unprompted review
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Reply from Tikitaka

Dear Jay,
Thank you for the update - we’re really glad to hear that your recent withdrawals have been processed smoothly. It's great to know your experience has improved, and we truly appreciate your continued patience and trust. If you need anything further, our support team is always here to help.

Kind regards,
The TikiTaka Team

Rated 1 out of 5 stars

Had over 5000€ winnings

Had over 5000€ winnings, trying now to withdraw but first withdrawal of 500€ takes for ages. Waiting for 10 days now just or the first withdrawal to be approved. What can i do?
In the meantime waiting for 17 days,still no payment made.

July 13, 2025
Unprompted review
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Reply from Tikitaka

Dear Kurt,
Thank you for your message. We understand that timely withdrawals are important, and we apologize for the delay you’re experiencing. Withdrawal processing times can vary due to verification and compliance procedures. Please contact our support team directly through support@tikitaka.com with your account details so we can prioritize your case and assist you in resolving this as quickly as possible.

Kind regards,
The Tikitaka Team

Rated 1 out of 5 stars

I've used this casino for a few months

I've used this casino for a few months. I've made a few withdrawals and it admittedly, the money has usually gone in within the 3 days. However, im currently on day 8 of trying to get 3400£ out. The maximum you can withdraw daily is £500 with a maximum of 3 withdrawals pending at once. The first 2 x £500 withdrawals have been successful but now waiting on the rest, oldest one being from 14th. I believe they've given me all that they want to give me and can imagine my account will be closed shortly. I believe this because I have paused gambling with them until all the money has been withdrawn and i dont think this aligns with their plans. I will be back with an update shortly...

J Roberts, im interested to hear how your withdrawal is getting on...

Update: 23rd July - still waiting. Spoke with live chat and to their credit, v polite however offered no solution. Just been told to wait.

Update: 28th July - still waiting. Dont think I'll be getting any money. I've used this site for a while, the little withdrawals i did make were usually paid out within 3 days. I think because of the amount im trying to withdraw (£2400), they've put a stop to it. Its effectively theft, I'll be going to my bank and getting all the deposits I've made charged back if I dont hear anything by end of week. Stay away people.

Update: 1st Aug. Cancelled 3 x previous withdrawals and tried again to see if that would work after waiting over 2 weeks previously. Dates new withdrawals were made are 19th Jul, 20th July, 21st July. Day 3 now for withdrawal from 19th - nothing as of yet. Same blanket excuse from live chat. Will keep updates coming..

*Jay* - sounds like we are very much in the same boat with this. I too had made previous withdrawals for 3/400£ over the last few months, no issues. Seems once you get a decent win, they close the curtains. Ive also not made a deposit with these guys since the withdrawals, cant imagine thats helped.Keep the updates coming mate, ill do the same 👍

Update: Friday 8th August - Still no money. Criminal. I just hope majority of people come here to look at reviews before signing up.

July 22, 2025
Unprompted review
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Reply from Tikitaka

Dear Jack,
Thank you for your continued updates and feedback. We understand how frustrating delays in withdrawals can be, especially after a significant win. Please be assured that all withdrawal requests are subject to thorough review to ensure compliance with regulatory and security requirements. We encourage you to keep in touch with our support team through support@tikitaka.com so we can assist you throughout the process.

Kind regards,
The Tikitaka Team

Rated 5 out of 5 stars

Great casino

Never had a problem on this site, all the staff have been very friendly and helpful, withdrawals have been paid out within reasonable timeframes, not sure what happened to the others but I can say for certain my experience has been positive.

July 20, 2025
Unprompted review
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Reply from Tikitaka

Dear Dan,

Thank you so much for your feedback, we really appreciate this.

I hope to see you soon, and please continue having fun in our website.

Best regards,

Tikitaka Team

Rated 1 out of 5 stars

I've been waiting roughly 20 days and…

I've been waiting roughly 20 days and I've still not received any funds, I've got 350 gbp waiting to be checked by their finance team. The 1st initial 10 days the money was recredited back to my account so now I'm waiting again, a further ten days

July 10, 2025
Unprompted review
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Reply from Tikitaka

Dear Customer,
Thank you for sharing your experience. We understand how important it is to receive withdrawals promptly and apologize for the delay. Withdrawal processing times can sometimes be extended due to additional verification and compliance checks. Please contact our support team directly through support@tikitaka.com with your account details so we can prioritize your case and provide you with an update.

Kind regards,
The Tikitaka Team

Rated 1 out of 5 stars

No regulations at all

This side is just a fake casino online, no response from the customer service at all. Closing account is just months of waiting even if you addictive. For example regulated casino sites are care about players if they see you are deposit more and more simply contact you and ask about your funds to make sure you are not in trouble not here guys. So simply don't try!

July 1, 2025
Unprompted review
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Reply from Tikitaka

Dear Kamil,
Thank you for your feedback. We take responsible gaming and player support very seriously and operate under the applicable regulations to ensure a safe environment for all users. We regret if you feel your concerns were not addressed promptly and encourage you to contact our support team directly through support@tikitaka.com so we can assist you further.

Kind regards,
The Tikitaka Team

Rated 1 out of 5 stars

I withdrew £300 on June 23rd

I withdrew £300 on June 23rd. Their website states 3 business days for withdrawal. As of July 1st, I still haven’t received my funds. Support keeps saying it's “in progress” with no timeline. I’ve withdrawn before with no issue. I’m now escalating through Casino Guru and consumer protection channels.

edit:
i did eventually get paid 9 days later

June 30, 2025
Unprompted review
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Reply from Tikitaka

Dear Customer,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

The tikitaka.com team

Rated 1 out of 5 stars

Predatory casino preying on gambling addicts

Last night I messaged the 24/7 chat stating that I have a gambling addiction and if they can please close my account. Any law abiding gambling company has the obligation to take immediate action to prevent such a user from gambling on their platform. I was told that I should email the VIP team about this matter; I insisted that they please close my account immediately but they wouldn't do it.

I emailed the VIP team last night and have not heard anything back. Sadly, I had a relapse today and deposited another 450EUR. I contacted the support team once again to complain that they accepted my deposits after I declared gambling addiction issues, and this time I was told to email a different team, the support team. It has now been more than 2 hours since I sent that email; once again, no reply. This is just despicable, a company that prays on the weak and vulnerable to line their pockets.

June 25, 2025
Unprompted review
Tikitaka logo

Reply from Tikitaka

Dear Customer,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

The tikitaka.com team

Rated 1 out of 5 stars

Won't permanently close my account

I have tried for a number of weeks to close my account permanently. They email you back the first couple
Of times. But still don't permanently close your account. They disable it and all you have to do is request for it to be reopened and they do it instantly.

Never had a problem with them paying out but the fact they won't fully close my account is a joke!

June 24, 2025
Unprompted review
Tikitaka logo

Reply from Tikitaka

Dear Customer,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

The tikitaka.com team

Rated 1 out of 5 stars

The company is awful and a scam

The company is awful . Capped withdrawals daily. Live chat button barely works but when it does you get cut off from everyone. I’ve placed a bet and my balance has just gone as the bet failed but my money has no been refunded and my emails are not getting responded too and Live chat are useless. Run by a bunch of con artists. Also asked multiple times to close the account and they won’t and they have no responsible gambling section. These are not regulated by gambling authority and honestly guys don’t bet with these. YOU WILL MAJORLY REGRET IT!!!

June 22, 2025
Unprompted review
Tikitaka logo

Reply from Tikitaka

Dear Customer,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

The tikitaka.com team

Rated 4 out of 5 stars

I was surprised to receive a weekly…

I was surprised to receive a weekly cash back of $40!! Unfortunately it appears that it is not "weekly" since I only received it once

June 3, 2025
Unprompted review
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Reply from Tikitaka

Dear Ben,

Thank you for your feedback! We're glad you enjoyed the cashback — it's always nice to get a little something back.

Hope you're enjoying your time with us, and we’re happy to hear from you!

Best Regards,
The Tikitaka Team

Rated 1 out of 5 stars

Still don't receive withdrawal over 9…

Still don't receive withdrawal over 9 days Try contact customer service every days saying different stories with got problems with transaction... Next days saying everything fine we need to wait. Company breaking terms of conditions Which sad 3-5 working days. So it's double the time and still don't receive. My advice try to avoid this company.

June 12, 2025
Unprompted review
Tikitaka logo

Reply from Tikitaka

Dear Customer,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

The tikitaka.com team

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