Still not received my withdrawal. Its been one week since I tried withdrawing. Its so stressing me out
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
See it’s a weird one this site is as I’ve won in the past on Tikitaka and they have paid me out on the 5th day of the withdrawals I’ve won a few times and received my funds now all of a sudden it’s ta... See more
Company replied
My experience with this casino has been absolutely awful. Withdrawals take more than 7 days with no clear answers. Every time I contacted support through live chat, I kept getting the same empty repl... See more
Company replied
I gave you before 4 stars and regret.im waiting for my withdrawal 7 day amount of 500£.support via email just ignoring,no answer at all.support live chat same answers copy paste.we send message to fin... See more
Company replied
1.8
Poor
333 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 2 weeks
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Scam
Deposited £50, only £10 was credited to my account.
Live chat won't do anything about it,instead they asked me to make 2 more deposits to see if they worked.
Won't allow me to withdraw.
Won't allow me to speak to anyone real.
Wont allow me to close the account.
February 9, 2025
Unprompted review
Reply from Tikitaka
Hi Mark,
We’re truly sorry to hear about the issues you’ve experienced, and we completely understand how frustrating this must be. We take full responsibility for the situation and sincerely apologize for any inconvenience caused.
This is certainly not the experience we want for our players, and we are committed to resolving this matter for you. Please contact us directly at support@tikitaka.com with your account details, and we’ll prioritize investigating the issue and ensuring it’s addressed promptly.
Thank you for bringing this to our attention. We genuinely appreciate your patience, and we’re here to help make things right for you.
Best regards,
TikiTaka.com Team
Withdrawal came through
I signed up 8 days ago. Made a £430 withdrawal the same day. This seemed to sit at pending until yesterday. So I jumped on live chat and was told it had been sat longer than it should have been and this would be passed onto the finance department to investigate. I’ve woke up this morning and my withdrawal is in my bank account. Customer service was helpful and I will play on the site again.
February 9, 2025
Unprompted review
Reply from Tikitaka
Dear Chris,
Thank you for your review!
We appreciate you taking the time to share your experience.
We're glad to hear that your withdrawal was successfully processed and that our customer service team was able to assist you.
We always strive to ensure a smooth experience, and your feedback helps us continue improving.
We look forward to having you back on the site and hope you have a great time playing! If you need any further assistance, don’t hesitate to reach out.
Best wishes,
Tikitaka.com customer support.
Scam casino avoid 0 stars
February 8, 2025
Unprompted review
Reply from Tikitaka
Hi Tyler,
We’re sorry to hear about your experience. Please reach out to us at support@tikitaka.com with your account details, and we’ll be happy to investigate and assist you further.
Thank you,
TikiTaka.com Team
They robbed me for £150 in a blackjack…
They robbed me for £150 in a blackjack round which I won and didn't pay me my money it's now 6 days and the live chat agents are just keep lying to me day by day which is sickening this site is a fraud lucky I didn't end up depositing alot of money but this isn't the case.. the aim is to find these criminals and locations so they get sent to prison where they belong which me and my team are working on now to get justice for everyone avoid this site at all cost
February 8, 2025
Unprompted review
Reply from Tikitaka
Dear Hus,
We’re truly sorry to hear about your experience. We completely understand how upsetting this must be, and it’s deeply concerning that you feel this way. This is definitely not the experience we want any of our players to have.
Please know that we’d like to look into this matter as a priority. Kindly reach out to us directly at support@tikitaka.com with your account details, and we'll make sure it's properly investigated. Missing win cases do require a thorough review, which can sometimes take longer, but we are committed to keeping you informed throughout the process.
Thank you for bringing this to our attention, HUs. We appreciate your patience and hope to make things right for you.
Best regards,
TikiTaka.com Team
Terrible terrible
Terrible terrible. Pending withdrawal more than 3 days. Plus I've winnings again to withdraw but won't allow me too as the other withdrawal is still pending so both I'd be waiting 11 days as weekends are not working days. Lol. Beats me don't join
February 7, 2025
Unprompted review
Reply from Tikitaka
Hi Neil,
We’re truly sorry to hear about your experience, and we completely understand how frustrating this must be. Waiting for your well-deserved winnings is never acceptable, and it's concerning to hear that the pending withdrawal is also preventing you from making another request.
This definitely shouldn’t be happening, and we’d like to look into this as a priority. Please reach out to us directly at support@tikitaka.com with your account details, and we'll do everything we can to get this sorted for you as quickly as possible.
Thank you for bringing this to our attention, Neil. We appreciate your patience and hope to make this right for you.
Best regards,
TikiTaka.com Team
I can’t withdraw I won 500 but I’m…
I can’t withdraw I won 500 but I’m waiting a month now
February 6, 2025
Unprompted review
Reply from Tikitaka
Dear Alex,
We sincerely apologize for the delay in processing your withdrawal. We understand how frustrating this must be, and we’re sorry for any inconvenience caused. Please be assured that we are looking into this issue and working on resolving it as quickly as possible.
Thank you for your patience, and we appreciate your understanding.
Best regards,
The TikiTaka Support Team
Takes over a week to withdraw
Takes over a week to withdraw. Best avoided.
January 31, 2025
Unprompted review
Reply from Tikitaka
Dear JM,
We apologize for the delay in processing your withdrawal. We understand how frustrating this can be and appreciate your feedback. We are actively working on improving our withdrawal process to ensure faster and smoother transactions for all players.
Thank you for your patience, and we hope to provide a better experience moving forward.
Best regards,
The TikiTaka Support Team
am still waiting to withdraw my €10000
am still waiting to withdraw my €10000
am still waiting to withdraw my €10000 The finance department is unresponsive, and they deliberately avoid verifying documents to prevent withdrawals. The support chat is useless and extremely frustrating.
I strongly advise anyone in my situation to contact the Curaçao authorities, as this platform operates under their license.
If they resolve this issue, I will update my review and withdraw the complaint I have already filed with the Curaçao authorities.
January 30, 2025
Unprompted review
Reply from Tikitaka
Dear Client,
Thank you for sharing your experience with us.
We sincerely apologize for the inconvenience and the negative experience you had with us.
Your feedback is very important, and we want to assure you that we take it seriously. Our goal is to provide a trustworthy and enjoyable gaming experience for all our players.
We understand your concerns and are here to help resolve this matter.
Please reach out to us directly at support@tikitaka.com with your account details so we can investigate your case further and ensure your winnings are processed correctly.
We appreciate your patience and understanding as we work to make things right. Thank you for giving us the opportunity to address this situation.
Warm regards,
TikiTaka.com Team
Hi sir my name if fizan tariq 1 month…
Hi sir my name if fizan tariq 1 month before this beting side closed my account inside my 2900euros they blocked my account with Any reason and told they review my case i am sending then everyday email tody i got from him responce they blocked my account and now my balnce 0 players dont waste your money with tikitaka after wining they any reason your account dont give any withdrawal pleaseee people supprt me we together report this side and block them also permanently
January 29, 2025
Unprompted review
Reply from Tikitaka
Dear Naser,
We are sincerely sorry to hear about the issues you’ve encountered, and we take your concerns very seriously.
We understand how frustrating it must be to have your account blocked without clear communication, especially after you’ve won a significant amount.
Please be assured that our team is investigating the situation thoroughly.
We take all reports seriously and aim to provide fair and transparent service to all players. If there has been any misunderstanding, we are committed to resolving it as quickly as possible.
We apologize for the inconvenience this has caused and encourage you to reach out to our support team directly for further clarification.
We are here to help, and we want to make sure that your case is handled properly.
Thank you for your patience,
TikiTaka Support Team
I've been waiting since last year to…
I've been waiting since last year to withdraw my funds. They keep say it takes 3 Days to be processed. That's a lie. It's so fake something should be done about this site. 😡
April 18, 2024
Unprompted review
Reply from Tikitaka
Dear Jane,
We’re deeply sorry to hear about the frustration you’ve experienced with your withdrawal, and we truly understand how upsetting it must be to face such delays.
Please accept our sincerest apologies for the inconvenience this has caused.
We take your concerns seriously, and we would like to resolve this issue for you as quickly as possible. If you haven’t already, we kindly ask that you reach out to our support team directly with your account details so we can investigate and provide you with an update.
We appreciate your patience and are committed to ensuring your situation is addressed promptly.
Best regards,
The Tikitaka Team
I have now opened a lawsuit against…
I have now opened a lawsuit against these pesky little people so I’m coming for you
December 12, 2024
Unprompted review
Reply from Tikitaka
Dear Daniel,
We’re very sorry to hear that you are feeling this way, and we truly regret that your experience with us has led to this decision.
Please understand that we take all concerns seriously, and we are committed to resolving any issues in a fair and transparent manner.
If you haven’t already, we encourage you to reach out to our support team directly with your account details so we can investigate the matter and work toward a resolution. We want to ensure that your concerns are heard and addressed appropriately.
Thank you for bringing this to our attention, and we are committed to improving your experience moving forward.
Best regards,
The Tikitaka Team
I am Waiting 7 days for my withdraw and…
I am Waiting 7 days for my withdraw and yet nothing
Their response is that I have to wait because they have a lot of payments
Edit: after 10 days I got my withdraw!!
January 16, 2025
Unprompted review
Reply from Tikitaka
Dear Ηλιας,
Thank you for bringing your concerns to our attention.
We apologize for the delay in processing your withdrawal.
We understand how frustrating this can be, especially when you're waiting for your funds.
While there may be a high volume of requests, we strive to ensure that all withdrawals are processed as quickly as possible.
If you haven’t received an update yet, please reach out to our support team with your account details so we can prioritize your request and provide a more specific timeline.
We truly appreciate your patience and understanding while we work to resolve this.
Best regards,
The Tikitaka Team
don't bet on this site pure scam
January 15, 2025
Unprompted review
Reply from Tikitaka
Dear Dan,
Thank you for sharing your feedback.
We are truly sorry to hear about your negative experience, and we take your concerns seriously. If you'd like to discuss the matter further or need assistance, please reach out to our support team directly.
We value all feedback and are committed to improving our services.
Best regards,
The Tikitaka Team
Do not deposit money on this site
Do not deposit money on this site, they won't pay out. Waited a week for them to pay out £150 and then they declined it. Wouldn't close account on request. Blamed withdrawal decline on my bank . Tried for weeks to withdraw it and they wouldn't let me. Didn't respond to emails requesting their complaints procedure. Total scam.
January 14, 2025
Unprompted review
Reply from Tikitaka
Dear Richard,
Thank you for sharing your experience, and we sincerely apologize for the issues you’ve faced with your withdrawal.
We understand how frustrating it can be to encounter delays and lack of communication, especially when trying to resolve a financial matter.
Please rest assured that we take your feedback seriously. We would like to investigate your case further to understand what went wrong with your withdrawal and ensure this matter is addressed properly.
If you haven’t already, we kindly ask that you contact our support team with your account details so we can look into your specific situation and work toward a resolution.
We also apologize for any confusion regarding our complaints procedure, and we will make sure to provide you with the correct information moving forward.
Thank you for your patience, and we are committed to resolving this issue as quickly as possible.
Best regards,
The Tikitaka Team
Not had my withdraw and I’ve been…
Not had my withdraw and I’ve been waiting for a week to the guy saying wait it’s only 3 days no it’s not mines gone past 5 days I’m from UK quick to take your deposits but won’t send you your winnings shit company I’ve messaged their live chat and email service same response every time oh we’re so sorry we have delays, theirs never delays when you take deposits tho is their it’s now the weekend day 8 still no funds bk don’t expect your funds to arrive quickly from this site scam UK player I’ve sent the right information for my bank to so their shouldn’t be any delays, 🤣💩thought I’d change my review did get the funds but had to wait longer than expected
January 9, 2025
Unprompted review
Reply from Tikitaka
Dear Chris,
Thank you for sharing your feedback.
We sincerely apologize for the delay in processing your withdrawal. We understand your frustration, and we are actively working to improve our systems to ensure faster and smoother transactions for all players. While we strive to process payments as quickly as possible, certain factors, such as bank processing times, can occasionally cause delays. We're glad to hear that you eventually received your funds, though we truly appreciate your patience throughout this process.
We’re always here to help and support, so please don’t hesitate to reach out to our customer service team if you need assistance in the future. Thank you again for your feedback, and we hope to provide a better experience moving forward.
Best regards,
Tikitaka.com Customer Support Team
Good website
Good website, yesterday they paid out my withdrawal from 500€. Many people complain here about that its a scam. Its no scam i recieved my money, it only takes minimum 3 bussines days so just be patient.
January 8, 2025
Unprompted review
Reply from Tikitaka
Dear Consumer,
Thank you for your positive feedback! We're happy to hear your withdrawal was successfully processed. We understand the importance of patience during the 3-business-day processing time, and we truly appreciate your understanding.
Thanks for helping to clarify things for others, and we’re glad you’re enjoying your experience with us!
Best regards,
The Tikitaka Support Team
I had won £200 on the 2nd January they…
I had won £200 on the 2nd January they keep saying it’s in the process keeps showing pending numbers of times I been trying to talk to them keeps repeating same thing I know that they won’t pay my money no wonder these reviews left by everyone are absolutely true bloody scumbags very frustrating.stay Aya from this site
January 2, 2025
Unprompted review
Reply from Tikitaka
Dear Mustak,
Thank you for sharing your experience, and we’re truly sorry to hear about the delay in processing your withdrawal.
We understand how frustrating it can be to feel like your concerns are not being properly addressed, especially after a long wait.
We take your feedback seriously, and we want to ensure that your withdrawal is processed as quickly as possible.
If you haven’t already, please reach out to our support team with your account details so we can investigate the matter further and provide you with an update.
Your feedback is important to us, and we are committed to improving our processes and ensuring that all issues are resolved in a timely and fair manner.
Thank you for your patience.
Best regards,
The Tikitaka Team
This site is a scam casino dont Trust…
This site is a scam casino dont Trust it theres no customer service and even from mail they never reply and if you do the live chat and you make a discussion your account will be closed.
After deposited i recieved my deposits 5 day later and that happens many times and the bonus where i Click on never received and i keep on mailing and chatting about that and instantly my account is closed my money is also gone.
This site really everybody dont Trust it its one big scam.
I want to start a court case against them who want to join me to get this scam site and pay them back
January 3, 2025
Unprompted review
Reply from Tikitaka
Dear Harde,
Thank you for sharing your experience, and we are truly sorry to hear about the issues you’ve encountered.
We understand how frustrating it must be to face delays in deposits, unreceived bonuses, and account closure, and we deeply regret that your experience was not as expected.
Please know that we take your concerns seriously. Account closures are not taken lightly, and we would like to investigate this matter further.
We encourage you to contact our support team directly with your account details so that we can look into the situation and address any outstanding issues.
We want to resolve this and ensure that you’re treated fairly, so please allow us to assist you in clearing up these misunderstandings.
Thank you again for your feedback. We are committed to improving our processes and providing a better experience moving forward.
Best regards,
The Tikitaka Team
Worst online casino
Following on with my experience with this on line casino. It’s now been a week and my payment is still being reviewed. Same response every email I send about business days and don’t worry it’s now being processed. All utter rubbish and lies
PLEASE DO NOT USE THIS SITE
December 31, 2024
Unprompted review
Reply from Tikitaka
Dear Phillip,
Thank you for updating us with your experience, and we deeply apologize for the continued delay in processing your payment.
We understand your frustration, and we’re very sorry to hear that our responses haven’t provided the clarity or resolution you need.
Please rest assured that we take these matters very seriously. If your payment is still pending, we encourage you to reach out directly with your account details so we can investigate this issue and expedite the processing.
We are committed to ensuring your concerns are addressed and that your funds are processed as quickly as possible.
We truly appreciate your patience and are determined to resolve this issue to your satisfaction.
Best regards,
The Tikitaka Team
Can I give no stars?? Con total con
Can I give no stars? No problem with losing money I gamble but won £140 and game just froze this was 3 weeks ago! Support keep making right noises but still not resolved and now just keep having to repeat the same info that they can obv see online. Absolute disgrace and they don’t cater
December 21, 2024
Unprompted review
Reply from Tikitaka
Dear Andrew,
Thank you for sharing your experience, and we sincerely apologize for the frustration you’ve encountered.
We completely understand how upsetting it must be to experience a frozen game and an unresolved issue, especially after winning.
We take these matters very seriously, and we apologize for the delay in resolving your case.
Please contact our support team again with your account details, and we’ll prioritize reviewing your case to ensure a fair and timely resolution.
Thank you for your patience, and we are committed to ensuring this issue is properly addressed.
Best regards,
The Tikitaka Team
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