Tile Click Reviews 

239
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Ordered British Ceramic Tile Co. Tiles, price far less than normal trade outlets and enhanced by special extra November 10% offer. Delivered within 3 days, securely wrapped on pallet. No complaints wh... See more

Rated 5 out of 5 stars

needed just a few tiles to finish of my kitchen that i started a year ago could not find them anywhere thought i would have to start all over with new tiles until stumbeled on tile click brought... See more

Rated 5 out of 5 stars

very helpful guy called jeremy arranged for tiles to be sent from Germany almost direst in the exact time frame down to one hour in a span of two weeks. Perfect service when other major suplliers coul... See more

Rated 5 out of 5 stars

Originally ordered a couple of samples from Tileclick.co.uk which were delayed in turning up. Emailed tileclick and Jeremy quickly answered my email and resolved the issue immediately. Following day s... See more

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5.0

Excellent

TrustScore 5 out of 5

239 reviews

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5.0

All reviews

(239)

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Rated 5 out of 5 stars

brilliant

The site is so easy to use, I like the way you can order samples to make it easier to see the colour's of the tiles, now all we have to do is pick the one we like & order the amount we need!!!!

April 30, 2012
Unprompted review
Rated 1 out of 5 stars

Unacceptable service

Sample tiles that were ordered never arrived (despite many assurances they had been sent). Nevertheless we placed an order with an express delivery charge to ensure we received our tiles in time for the Easter weekend. After numerous phone calls and taking 2 1/2 days off work to wait in and receive the promised tiles, they eventually arrived a week later with half of the order smashed (apparently they fell off the fork-lift truck). Two weeks later still, we still have not received the promised refund.

April 25, 2012
Unprompted review
Tile Click logo

Reply from Tile Click

Dear V Last
Further to the recent email to you and having received this review, we have explained the reason for the delay in refunding the 2 boxes of damaged tiles deliver to your PA postcode, due to unfortunate compassionate leave being given to the member of staff repsonsible and that you are happy to wait for them to return to work to issue your refund.
Due to the haulier issues on your order we have fully investigated this and have now switched haulier for your area as the delivery service is not acceptable ad we apologise for the delays.
Regards
TileClick

Rated 5 out of 5 stars

If only all British Companies were this good!

I ordered 3 sample tiles through the Tileclick website and they promised to deliver by standard mail within 5 working days at a cost of £1.00. Bearing in mind that Easter was in the middle of the delivery period it came as no surprise that the tiles did not arrive. However, a quick e-mail to the company and the samples were hand delivered within 4 hours. That is what I call service.

April 21, 2012
Unprompted review
Rated 5 out of 5 stars

Buy with confidence!

I found the product and the service to be exactly as it should have been; on-time, as described and I had a quick response to an email that requested additional information on postage pricing. I personally found it to be business as it should be done.

April 20, 2012
Unprompted review
Rated 5 out of 5 stars

A quality service

i ordered some designer (laura ashly) tiles. tile click was the lowest cost once the free delivery was taken into account. But the service was quick to be processed and delivered. the tiles we well palleted and arrived undamaged. i will use again should i need any more.

April 10, 2012
Unprompted review
Rated 5 out of 5 stars

Great service & product

We run a renovations company & recently bought some tiles, grout & adhesive from tileclick. They were helpful on the phone, the tiles arrived on time, and all products of good quality. Also impressed with the competitive price.

April 5, 2012
Unprompted review
Rated 5 out of 5 stars

Top quality service, couldn't fault them at all.

Can't fault the company at all, on ordering the wrong amount of tiles I was contacted by phone to be told this. Because I had ordered the wrong amount I was credited with the sum due then the guy helped me by sending me pictures of my tiles along with a floor tile they recommended would go with the wall tiles. I have never known a company that does this service for you so well done you guys. Prices were also very reasonable comparing the same tiles on other websites. Highly recommend them.

March 28, 2012
Unprompted review
Rated 5 out of 5 stars

Great quality tiles. Very fast delivery.

Having visited the usual tile showrooms and surfed a number of tile websites for bathroom tiles I came across TileClick. I wanted a change from the universal muted magnolia type colours and eventually chose the Carrara Roomset and Marmaros White Floor Tiles . Having placed the order I received a confirmation telephone call almost immediately to arrange delivery. I am delighted with the results and my builder commented on the quality of the tiles. He has recommended them to another customer .

March 28, 2012
Unprompted review
Rated 5 out of 5 stars

First rate service from start to finish

very helpful guy called jeremy arranged for tiles to be sent from Germany almost direst in the exact time frame down to one hour in a span of two weeks. Perfect service when other major suplliers could not or would not go the extra mile to get a specific tile for a large, prestigious project. I would recommend TileClick to anyone who needs a helping hand regarding tiles etc.

March 23, 2012
Unprompted review
Rated 5 out of 5 stars

excellent service from ordering to delivery

I have been pleasantly surprised by the efficient dealing from Tileclick. Ordered on website and when I struggled with something I phoned and was guided safely through to the checkout. I was kept informed of delivery, (could even chose the day I wanted) which came with a friendly driver, nothing was too much trouble.
Would definately recommend them to any of my friends and use them again. Thank you

March 14, 2012
Unprompted review
Rated 5 out of 5 stars

Excellent service - beautiful tiles.

The whole purchasing experience was easy and enjoyable. I was trying to find stylish blue tiles for my bathroom, and had discovered that blue is out of fashion. After lengthy searching, I found just what I wanted on TileClick. I ordered samples first to make sure that the tiles were right for me, and these arrived within a couple of days. I had to check my sample code by 'phone when placing the main order, and was helped in a friendly and courteous manner. The main order of tiles was also delivered speedily on a sturdy pallet. They had to live outside in the cold weather for a while, but stood up perfectly to the frost. The tiles have now been fitted and I am delighted with the whole experience. The quality and colour of the tiles is exactly what I was looking for, and although I could possibly have found a cheaper alternative I don't believe I would have been able to match the quality. Sometimes you really do get what you pay for.

March 9, 2012
Unprompted review
Rated 5 out of 5 stars

Absolutely Amazing Service

Firstly, the tiles themselves are of outstanding value to the point where I returned packs of tiles that I had bought from another store as it was cheaper to return them and rip down the ones I had used and reorder others from clicktiles. Secondly, the delivery itself was fantastic, I received my tiles and adhesive within 3 days even though I didn't bother with the express delivery. Third and finally, the quality is perfect 'enuf said'. I will be using clicktiles from now on and will happily recommend them to anyone I know who needs tiles just as I had them recommended to me

March 5, 2012
Unprompted review

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