I needed these gorgeous tiles (BTW NO other company seemed to have just exactly what I was looking for) in a hurry so rang Tileflair and spoke with Aaron. Helpful, efficient and genuinely committed to... See more
Company replied
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Review summary
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Easy order and delivery. Great choice. A few tiles were damaged and they were replaced within 24 hours- all very easily done via email with Aaron from customer services. Aaron also arranged a speedy r... See more
Company replied
Recently purchased tiles from the Reading branch for our downstairs loo. Great selection of tiles and the staff were helpful throughout the process, giving guidance and advice where needed, and w... See more
Company replied
A super positive experience; I visited in a panic having found that the splash backs purchased were not going to work in our new kitchen. Jason was extremely helpful in providing options for tiles, a... See more
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Company details
- Tile Store
- Ceramics Wholesaler
- Decoration and Interior Design Store
- Flooring Store
- Home Improvement Store
Written by the company
At Tileflair, we’re more than just a tile shop — we’re passionate tile specialists who love helping customers bring their spaces to life. Whether you're searching for bathroom tiles, kitchen tiles, outdoor paving, or something truly unique, we offer a wide range of styles, finishes and formats to suit every project. As trusted tile suppliers, we pride ourselves on expert advice, friendly service and a commitment to quality. Our knowledgeable teams are here to guide you — from choosing the right materials and grout to offering practical tips on installation and design. We don’t just sell tiles; we help you create something beautiful. With thousands of products available to order online or from one of our tile showrooms across the South of England, and free tile samples to help you decide, we make it easy to explore your options. Whether you're a homeowner, tradesperson, or designer, Tileflair is your reliable partner for tiles that inspire. Visit one of our tile stores or shop online today — and let’s turn your ideas into reality.
Tileflair, Create Something Beautiful
Written by the company
- We're committed to offering excellent customer service
- Our helpful, knowledgeable and interested staff will guide you step by step, so you make the right tiling decisions. Create something beautiful with Tileflair.
Contact info
Tileflair Head Office, Highwood Lane, Cribbs Causeway, BS34 5TQ, Bristol, United Kingdom
- 0117 959 8888
- helpdesk@tileflair.co.uk
- tileflair.co.uk
4.8
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
In the swindon branch the staff are…
In the swindon branch the staff are friendly and we're rally helpful when picking tiles for our bathroom would definitely use again.
September 29, 2025
Unprompted review
Reply from Tileflair
Hi Whitney, thanks so much for your kind words! We’re delighted the Swindon team could help make your bathroom tile selection smooth and enjoyable. We’d love to welcome you back again soon!
Great service- Warmley team very helpful
Great service- Warmley team very helpful
September 28, 2025
Unprompted review
Reply from Tileflair
Thank you for the kind words Mat! We’re so pleased the Warmley team delivered great service and helpful support. It means a lot to know your experience was a positive one.
I throughly enjoyed my visit to the…
I throughly enjoyed my visit to the Warmley branch yesterday. A nice friendly welcome and ery knowledgeable staff to hand to answer all of my questions. Thank you for all your help, happy to recommend to others!
September 27, 2025
Unprompted review
Reply from Tileflair
Hi Trish, thanks for the fantastic feedback! We’re delighted your visit to Warmley was welcoming and informative. It’s great to hear our team answered all your questions and we really appreciate the recommendation!
Extremely helpful and happy to answer…
Extremely helpful and happy to answer technical queries. Also good value for money compared to other merchants
September 27, 2025
Unprompted review
Reply from Tileflair
Thank you! We’re so pleased our team could help with your technical queries and offer great value. Whether it’s advice or product selection, we’re always here to make things easier.
Warmley store
Warmley store. Excellent, we always use this shop (for our house projects) as they have what we need and good quality products unlike the usual B and Q
September 27, 2025
Unprompted review
Reply from Tileflair
Hi Howard, thank you for your continued support! We’re proud to be your first choice for your tile projects, and it’s great to hear our quality and range consistently deliver. Warmley will be thrilled with your feedback!
Reply from Tileflair
Thanks for the kind words, Maja! Corey will be delighted to hear his help made a difference. We’re always happy to support your tile choices and we really appreciate the feedback.
Loving the new showroom in Warmley
Loving the new showroom in Warmley , a great selection of tiles on display and the staff are really helpful and knowledgeable I will be back again
September 27, 2025
Unprompted review
Reply from Tileflair
Thank you! We’re thrilled you’re loving the new Warmley showroom. It’s great to hear the tile selection and staff support made a strong impression and we’ll be ready to welcome you back anytime!
Helpful and knowledgeable staff with…
Helpful and knowledgeable staff with good attitude.
Quality tiles...Defo not the same as DIY stores.... surprisingly good value as well.
Very Helpful especially when the wife changed her mind 😳,they swapped with new choice with little fuss.
September 22, 2025
Unprompted review
Reply from Tileflair
Hi Gerry, thanks so much for the brilliant review! We're glad our team could offer helpful, knowledgeable services and make that last minute tile swap smooth and stress free. It's great to hear the quality and value stood out too!
The staff at the warmly branch are so…
The staff at the warmly branch are so helpful. I talked to Corey and he helped me pick some options for my home.
September 25, 2025
Unprompted review
Reply from Tileflair
Hi Sherry, thanks so much for your kind review! Corey and the Warmley team will be thrilled to know their advice helped you find the right options for your home. We’re always happy to help!
Great service and super helpful staff, definitely the best Tile flair going Swindon
Always happy to help, and couldn't beat their customer service
September 24, 2025
Unprompted review
Reply from Tileflair
Hi Dave, thanks for the glowing feedback! We’re proud to hear Swindon continues to deliver unbeatable customer service and helpful support. Your kind words mean a lot to the team.
Excellent service and assistance
Visited twice this month and on each occasion the service has been excellent. The company has a great selection and assists well to match products with your own tiles or those purchased. The showroom has some great displays and prices for anyone contemplating a room makeover!
September 23, 2025
Unprompted review
Reply from Tileflair
Thank you for the great review Adrian! We’re so pleased both visits were met with excellent service and helpful advice. It’s lovely to hear our displays and product range helped inspire your makeover plans!
The staff at Tileflair were very…
The staff at Tileflair were very knowledgeable and helpful, which made shopping with you a very easy and enjoyable experience. All the staff (Andrew, Anthony, Will, Aaron and Riaan) were brilliant, especially Riaan who helped us the most. Tileflair Exeter are great.
September 4, 2025
Unprompted review
Reply from Tileflair
Hi Tracey, thanks so much for your lovely feedback! We’re thrilled the Exeter team, especially Riaan, made your shopping experience smooth and enjoyable. We’ll be sure to pass on your kind words to everyone mentioned!
Long time customer
Long time customer, over ten years with Matt and team at Swindon, great team always very helpful. I don’t go anywhere else. No need!
September 23, 2025
Unprompted review
Reply from Tileflair
Hi Morland, thank you for your loyalty over the years! Matt and the Swindon team will be delighted to hear they’ve earned your trust time and again. We’re honoured to be your first and only stop for tiles.
Great good old fashioned service
We are very pleased with the service that Tileflair Swindon gave us.
They couldn't of been more helpful.
Very knowledgeable.
Great communication.
They go above and beyond with customer service.
Highly recommend.
September 23, 2025
Unprompted review
Reply from Tileflair
What a brilliant review, thank you! We’re proud to hear the Swindon team delivered good old-fashioned service with great communication and attention to detail. Your recommendation means a lot!
Tileflair Swindon 10/10
I went into Tileflair in Swindon looking for tiles for our bathroom and the colleagues working there were very professional and knowledgeable and gave great advice and once we made our selection. I would definitely go back again.
August 25, 2025
Unprompted review
Reply from Tileflair
Hi Pete, thank you for the fantastic review! We’re so pleased our Swindon team could guide you through your bathroom tile selection with professionalism and care. We’d love to welcome you back anytime!
Working with the team at Swindon for…
Working with the team at Swindon for many years now very knowledgeable and always happy to help! Darren (Chris Lawrence Designs)
September 23, 2025
Unprompted review
Reply from Tileflair
Thanks so much, Darren! We really value your long-standing partnership and are thrilled to hear the Swindon team continues to deliver knowledgeable, helpful service. Always a pleasure working with you.
Great service from Matt in the Swindon…
Great service from Matt in the Swindon store.
Needed some guidance on matching tiles and creating a feature wall. Nothing was too much trouble for him.
July 31, 2025
Unprompted review
Reply from Tileflair
Hi Karen, thanks for the fantastic feedback! Matt will be delighted to hear his guidance helped bring your feature wall ideas to life. We’re so glad nothing was too much trouble and we appreciate your kind words.
Great staff at the Exeter Store
The staff at the Exeter Store have been really helpful. They give a great service and always happy to give advice and help to get the products needed. They were happy to load up my car for me on several occasions. I would totally recommend them. It was especially great to talk to a human being on the end of the phone rather than a virtual assistant!
June 30, 2025
Unprompted review
Reply from Tileflair
Hi Liz, thank you for the glowing review! We’re so pleased the Exeter team could offer hands-on support and real conversations throughout your visits. It’s great to hear the service made a lasting impression!
Good selection and helpful staff
good selection of options to make a choice, helpful staff, who were efficient and a fair price
September 11, 2025
Reply from Tileflair
Hi Paul, thanks so much! We’re pleased to hear you found a great selection, helpful staff, and fair pricing. That’s exactly the experience we aim to deliver and we’re grateful for your feedback.
Warmly Bristol. Very helpful
Went in to look at and order some kitchen tiles and found the staff very friendly and knowledgeable.
September 19, 2025
Unprompted review
Reply from Tileflair
Thank you for the lovely review! We’re glad our team could help guide your kitchen tile choices with friendly, knowledgeable support. Wishing you all the best with your project!
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