I needed these gorgeous tiles (BTW NO other company seemed to have just exactly what I was looking for) in a hurry so rang Tileflair and spoke with Aaron. Helpful, efficient and genuinely committed to... See more
Company replied
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Review summary
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Easy order and delivery. Great choice. A few tiles were damaged and they were replaced within 24 hours- all very easily done via email with Aaron from customer services. Aaron also arranged a speedy r... See more
Company replied
Recently purchased tiles from the Reading branch for our downstairs loo. Great selection of tiles and the staff were helpful throughout the process, giving guidance and advice where needed, and w... See more
Company replied
A super positive experience; I visited in a panic having found that the splash backs purchased were not going to work in our new kitchen. Jason was extremely helpful in providing options for tiles, a... See more
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Company details
- Tile Store
- Ceramics Wholesaler
- Decoration and Interior Design Store
- Flooring Store
- Home Improvement Store
Written by the company
At Tileflair, we’re more than just a tile shop — we’re passionate tile specialists who love helping customers bring their spaces to life. Whether you're searching for bathroom tiles, kitchen tiles, outdoor paving, or something truly unique, we offer a wide range of styles, finishes and formats to suit every project. As trusted tile suppliers, we pride ourselves on expert advice, friendly service and a commitment to quality. Our knowledgeable teams are here to guide you — from choosing the right materials and grout to offering practical tips on installation and design. We don’t just sell tiles; we help you create something beautiful. With thousands of products available to order online or from one of our tile showrooms across the South of England, and free tile samples to help you decide, we make it easy to explore your options. Whether you're a homeowner, tradesperson, or designer, Tileflair is your reliable partner for tiles that inspire. Visit one of our tile stores or shop online today — and let’s turn your ideas into reality.
Tileflair, Create Something Beautiful
Written by the company
- We're committed to offering excellent customer service
- Our helpful, knowledgeable and interested staff will guide you step by step, so you make the right tiling decisions. Create something beautiful with Tileflair.
Contact info
Tileflair Head Office, Highwood Lane, Cribbs Causeway, BS34 5TQ, Bristol, United Kingdom
- 0117 959 8888
- helpdesk@tileflair.co.uk
- tileflair.co.uk
4.8
Excellent
2K reviews
Replied to 90% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Sealing patio slabs/slates
To be very honest I know abosolutely nothing about tiles/patio slabs/slates etc. We needed something to sesl our patio slate slabs and very much appreciated the information, help and assistance provided by Will.
September 24, 2025
Unprompted review
Reply from Tileflair
Thanks so much, Andrew! We’re glad Will could offer clear, helpful advice to guide your patio sealing project. Whether you’re a seasoned renovator or just starting out, we’re always happy to help.
Darren was brilliant and so helpful
October 2, 2025
Unprompted review
Reply from Tileflair
Hi Cheryl, thank you! Darren will be thrilled to hear his support stood out. We’re proud to have such helpful team members and we really appreciate your feedback.
Excellent service at Reading Branch
The staff were extremely helpful and gave good advice. They always communicated with us regarding deliveries etc so we knew exactly what to expect. We will definitely recommend them.
September 1, 2025
Unprompted review
Reply from Tileflair
Thanks for the lovely review Andrea! We’re so pleased the Reading team provided clear communication and helpful advice throughout. Your recommendation means a lot and we’re always here to help.
The guys here i dealt with (lee) are so…
The guys here i dealt with (lee) are so great, really helpful and couldn’t ask for more really, always trying to save you every penny and advise you as best as he can. Would strongly recommend - trade or domestic they are amazing.
September 30, 2025
Unprompted review
Reply from Tileflair
Thank you for the glowing feedback! Lee will be delighted to hear his advice and attention to value made such a difference. Whether trade or domestic, we’re proud to offer service that goes the extra mile.
Reply from Tileflair
Thanks so much! We’re glad our team made a positive impression with their polite and helpful approach. It’s always a pleasure to support your tile choices.
Excellent service - thank you.
I bought 20 square metres (£1,000 plus) of floor tiles from your Cribbs Causeway branch. One box (3 tiles) were cracked down the middle. I live nearer to your Swindon branch (TF10) and they ordered me a new box (order 131979). Matt and Lewis were very helpful with my initial enquiry and Darren and Andrew gave great service and advice when I collected them earlier this week. Thank you to the team.
I’m having a patio and path built in the next few weeks and will definitely be visiting Tileflair Swindon to purchase the 140 porcelain slabs/tiles required to complete the work. Look forward to seeing you soon.
September 29, 2025
Unprompted review
Reply from Tileflair
Thank you for the fantastic review! We’re so pleased both Cribbs Causeway and Swindon teams could support you with prompt, helpful service. Matt, Lewis, Darren and Andrew will be thrilled with the shoutout and we look forward to helping with your patio project soon!
Fantastic service
Fantastic service. The team are always very helpful and are on hand with any questions.
October 1, 2025
Unprompted review
Reply from Tileflair
Thanks for the lovely feedback! We’re glad our team could offer fantastic service and be on hand to answer your questions. It’s always a pleasure to support your tile projects.
We bought some really beautiful tiles…
We bought some really beautiful tiles and Shane was particularly helpful in making our choices
We also returned an over-order and he refunded us within minutes
Highly recommended
The Sankeys
September 30, 2025
Unprompted review
Reply from Tileflair
Thank you, Barbara! We’re so pleased Shane could help you choose the perfect tiles and make the return process smooth and speedy. Your recommendation means a lot and we hope the tiles look stunning!
Great company
Been using these guys for about 9 years can’t fault them one bit. Very friendly and helpful all the time.
October 1, 2025
Unprompted review
Reply from Tileflair
Thanks so much, Gary! We’re proud to have earned your trust over the past nine years, and it’s brilliant to hear the Swindon team continues to deliver friendly, helpful service every time.
The Warmley Tileflair Branch are…
The Warmley Tileflair Branch are exceptional. Their service and knowledge is great and they cannot do anymore to help you. Their range of products are amazing and are always fully stocked. Lee, Corey, Mark, Derrick and Nick are top guys, cannot recommend Tileflair Warmley enough.
September 30, 2025
Unprompted review
Reply from Tileflair
Thanks so much for the glowing review! The team at Warmley will be thrilled with the shoutout. We’re proud to offer great service, expert advice, and a fully stocked showroom, and we truly appreciate the recommendation.
The warmley branch of Tileflair have…
The warmley branch of Tileflair have been serving me for over 20 years.
Each one of the staff is knowledgeable and it’s always a 5* service!
Go to these guys if you want the best out of your bathroom and tiles
September 30, 2025
Unprompted review
Reply from Tileflair
Thank you, Stuart! 20 years of support means the world to us! We’re proud to have earned your trust and grateful for your kind words. Here’s to many more tile projects ahead!
Reply from Tileflair
Thanks for the great feedback, Matt! We’re glad our team’s knowledge and helpfulness made a strong impression. It’s always a pleasure to support your projects.
The staff at the Warmley branch are…
The staff at the Warmley branch are always so knowledgable and keen to provide a great service. The new store looks bright and inviting too.
September 29, 2025
Unprompted review
Reply from Tileflair
Thank you, Steve! We’re thrilled you’re enjoying the new Warmley store and that the team’s knowledge and service continue to impress. Your feedback means a lot to us!
I would go there again .the sale …
I would go there again .the sale people are great and very helpful
September 29, 2025
Unprompted review
Reply from Tileflair
Thanks so much, Keith! We’re delighted to hear our sales team made your visit a positive one. Friendly, helpful service is what we aim for and we’d love to welcome you back again.
Reply from Tileflair
Thanks for the review, Matthew! The Swindon team will be thrilled to hear their service stood out. We’re always here to help and we appreciate your support.
Was made to feel really welcome!!
Was made to feel really welcome at your new branch in Warmly. Mark helped us out by spending quality time with us to find out exactly what we needed and gave us 5 star service.
September 27, 2025
Unprompted review
Reply from Tileflair
Thank you, Jessica! We’re so pleased Mark made you feel welcome and took the time to understand your needs. That kind of personalised service is what we love to deliver and we really appreciate your 5-star feedback.
Warmley store
Warmley store was lovely and helped me find the tile I was looking for
September 23, 2025
Unprompted review
Reply from Tileflair
Thanks so much, Ricardo! We’re glad the Warmley store helped you find exactly what you were looking for. It’s always a pleasure to support your tile search and we hope the results look fantastic!
Superb service and help from the…
Superb service and help from the Warmley branch - highly recommend
September 27, 2025
Unprompted review
Reply from Tileflair
Hi Mark, thank you! We’re thrilled to hear the Warmley team provided superb service and support. Your recommendation is greatly appreciated and we’re always here to help with your next project.
Always use this branch great products…
Always use this branch great products and great staff always very helpful
Can’t recommend enough
Martin
September 29, 2025
Unprompted review
Reply from Tileflair
Thanks for your continued support, Martin! We’re proud to hear the Swindon branch consistently delivers great products and helpful service. Your recommendation means a lot to the team.
They were very helpful and patient when…
They were very helpful and patient when I was picking out tiles for my new bathroom. Warmley Tileflair
September 26, 2025
Unprompted review
Reply from Tileflair
Hi Sam, thank you for the lovely review! We’re so pleased the Warmley team could offer patient, helpful support while you chose your bathroom tiles. It’s always a pleasure to help bring your ideas to life.
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