Easy order and delivery. Great choice. A few tiles were damaged and they were replaced within 24 hours- all very easily done via email with Aaron from customer services. Aaron also arranged a speedy r... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Recently purchased tiles from the Reading branch for our downstairs loo. Great selection of tiles and the staff were helpful throughout the process, giving guidance and advice where needed, and w... See more
Company replied
A super positive experience; I visited in a panic having found that the splash backs purchased were not going to work in our new kitchen. Jason was extremely helpful in providing options for tiles, a... See more
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The staff at Tileflair are really friendly and knowledgeable. They even offered some advise on fitting my own kitchen, which was our project for the summer. They helped calculate square footage and ad... See more
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Company details
- Tile Store
- Ceramics Wholesaler
- Decoration and Interior Design Store
- Flooring Store
- Home Improvement Store
Written by the company
At Tileflair, we’re more than just a tile shop — we’re passionate tile specialists who love helping customers bring their spaces to life. Whether you're searching for bathroom tiles, kitchen tiles, outdoor paving, or something truly unique, we offer a wide range of styles, finishes and formats to suit every project. As trusted tile suppliers, we pride ourselves on expert advice, friendly service and a commitment to quality. Our knowledgeable teams are here to guide you — from choosing the right materials and grout to offering practical tips on installation and design. We don’t just sell tiles; we help you create something beautiful. With thousands of products available to order online or from one of our tile showrooms across the South of England, and free tile samples to help you decide, we make it easy to explore your options. Whether you're a homeowner, tradesperson, or designer, Tileflair is your reliable partner for tiles that inspire. Visit one of our tile stores or shop online today — and let’s turn your ideas into reality.
Tileflair, Create Something Beautiful
Written by the company
- We're committed to offering excellent customer service
- Our helpful, knowledgeable and interested staff will guide you step by step, so you make the right tiling decisions. Create something beautiful with Tileflair.
Contact info
Tileflair Head Office, Highwood Lane, Cribbs Causeway, BS34 5TQ, Bristol, United Kingdom
- 0117 959 8888
- helpdesk@tileflair.co.uk
- tileflair.co.uk
4.8
Excellent
2K reviews
Replied to 90% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The sample tiles turned up really…
The sample tiles turned up really quickly and were of good quality
October 27, 2025
Reply from Tileflair
Thank you, Phil! We’re so pleased your sample tiles arrived quickly and met expectations. If you need any further advice or support, we’re just a message away.
Great team at Swindon store
Great team at Swindon store. Wouldn't go any where else!
They help with tile choice / recommendations, quantities etc and ensure best delivery outcome for your project.
October 31, 2025
Unprompted review
Reply from Tileflair
Thanks so much! We’re proud to be your go-to tile store, and the Swindon team will be delighted to hear their advice and delivery support continue to hit the mark. We’re always here to help with your next project.
I recently visited TileFlair in Warmly
I recently visited TileFlair in Warmly. All I can say is wow. Fantastic store and location. Lee was so helpful in assisting and offering advice for my new kitchen tiles. Have already recommended them to a couple of friends!
October 29, 2025
Unprompted review
Reply from Tileflair
Thank you, Jan! We’re thrilled Lee could offer such helpful guidance for your kitchen tiles, and we really appreciate the recommendations to friends. It’s great to hear the new Warmley store made a strong impression!
I popped into the new Warmley store as…
I popped into the new Warmley store as looking to tile our bathroom, the guys were great and know their stuff. Even though I havnt ordered any yet I will be definitely using them once we can decide what we want from there range
October 29, 2025
Unprompted review
Reply from Tileflair
Thanks so much, Richard! We’re glad the Warmley team made a great first impression and offered helpful advice for your bathroom project. When you’re ready to order, we’ll be here to support you every step of the way.
Matt and the staff always super…
Matt and the staff always super Knowledgeable and helpful. Great choice of tiles definitely recommend a visit
October 24, 2025
Unprompted review
Reply from Tileflair
Thank you, Mark! Matt and the team will be delighted to hear their knowledge and support stood out. We’re grateful for your recommendation and always happy to help with tile inspiration.
I purchased my tiles the other day and…
I purchased my tiles the other day and now the jobs finished the result looks amazing, I had a couple of boxes left over because I got the measurements wrong so took them back today and it was hassle free josh helped carry them from my car again great service from the warmley team thank you so much
October 31, 2025
Unprompted review
Reply from Tileflair
Thanks so much, Katie! We’re thrilled your finished project looks amazing and glad Josh could make your return hassle-free. The Warmley team really appreciates your kind words.
Had an issue today with a product but a…
Had an issue today with a product but a young man in the warmley store helped me out and even advised a different product for me to use much appreciated tileflair
October 31, 2025
Unprompted review
Reply from Tileflair
Thank you, Luke! We’re glad the Warmley team could help resolve your product issue and offer a useful alternative. Your feedback means a lot and we’re always here to support your projects.
Great service at tileflair spoke to…
Great service at tileflair spoke to this young chap named Corey who provided useful information about vipaboards and some off ambers products much appreciated
October 22, 2025
Unprompted review
Reply from Tileflair
Thanks, Frankie! Corey will be thrilled to hear his product advice was helpful. We’re proud to offer knowledgeable service and we really appreciate your kind words.
Visited the Warmley branch recently and…
Visited the Warmley branch recently and the staff were very, helpful friendly and knowledgeable. Good selection of tiles. I am pleased with my purchase
October 29, 2025
Unprompted review
Reply from Tileflair
Thank you, Alex! We’re so pleased the Warmley team made your visit informative and friendly. It’s great to hear you’re happy with your purchase and we appreciate the feedback.
Warm welcome in Warmley
I visited Tileflair in Warmley and would highly recommend. Lee gave us loads of help and advice. The quality and range were spot on too.
October 31, 2025
Unprompted review
Reply from Tileflair
Thanks so much, Will! We’re delighted Lee could offer helpful advice and that the range and quality hit the mark. Your recommendation means a lot and we’d love to welcome you back.
I returned some boxes of tiles from my…
I returned some boxes of tiles from my order to warmley tile flair and got amazing service! Thank you! So helpful.
October 31, 2025
Unprompted review
Reply from Tileflair
Thank you, Ella! We’re glad your return experience was smooth and supportive. The Warmley team will be thrilled with your feedback and we’re always here to help.
Simon and Damien were a huge help with…
Simon and Damien were a huge help with the choices I had to make for tiles and grout for my house renovation. Their expertise was second to none and their friendly and cheerful approach to customer service made every visit to Tile Flair a pleasure.
October 31, 2025
Unprompted review
Reply from Tileflair
Thanks, Charles! Simon and Damien will be delighted to hear their friendly, knowledgeable support made your renovation choices easier. We’re proud to offer service that makes every visit a pleasure.
Top notch Warmley!👌
The customer service at the Warmley branch was first-class. The team were friendly, knowledgeable and genuinely interested in helping me find the right tiles for my project. They offered expert advice on colours and finishes - and even suggested some design ideas.
October 27, 2025
Unprompted review
Reply from Tileflair
Thanks so much, Richard! We’re thrilled the Warmley team impressed with their expert advice and creative suggestions. It’s great to hear they helped you find the perfect tiles and we really appreciate the kind words.
Just fantastic,friendly staff
Just fantastic,friendly staff at the Warmley branch 👍🏻
Really informative and helpful,very impressed!
October 31, 2025
Unprompted review
Reply from Tileflair
Thank you, Lucy! We’re so pleased the Warmley team impressed with their friendly, informative service. Your feedback means a lot and we’re glad your visit left such a positive impression.
Tile Flair Warmley
Advice and products from Tile Flair has always been fantastic. I always use the Warmley branch and will never go anywhere else. Always nice to catch up with the team.
October 18, 2025
Unprompted review
Reply from Tileflair
Thanks so much, Oliver! We’re proud to be your trusted tile supplier and the Warmley team will be delighted to hear your kind words. It’s always a pleasure to catch up and support your projects.
Really helpful staff
Really helpful staff. Went above and beyond. Would really recommend the Warmley Branch.
October 28, 2025
Unprompted review
Reply from Tileflair
Thank you, Danny! We’re thrilled the Warmley team went above and beyond to support you. Your recommendation means a lot, and we’re always happy to help with your next tiling project.
Tileflair Warmley
I went into Tileflair to get some ideas for my kitchen project, everyone I dealt with was extremely helpful. I was also offered samples to help me decide.
October 18, 2025
Unprompted review
Reply from Tileflair
Thanks, James! We’re glad the team could offer helpful advice and samples to support your kitchen project. It’s great to hear your visit was informative and we’re here whenever you’re ready to take the next step.
Great service!
October 1, 2025
Unprompted review
Reply from Tileflair
Thank you, Glen! We’re so pleased your visit to Swindon was a positive one. Your feedback means a lot and we’re always here to help with your next tile project.
Have used Tile Flair since they first…
Have used Tile Flair since they first opened their doors
As a trader have. always been warmly greeted when requiring materials or advice on specific issues regarding tiles and adhesives .
They are my number 1 for All my tiling requirements
October 28, 2025
Unprompted review
Reply from Tileflair
Thanks so much, Ollie! We’re honoured to have supported your trade needs since day one. The Swindon team will be delighted with your feedback and we’re proud to be your number one for tiling advice and materials.
Really welcoming store
Really welcoming store, wasn’t sure what I wanted at first but all the staff at Swindon were really helpful.
October 29, 2025
Unprompted review
Reply from Tileflair
Thank you! We’re glad the Swindon team made your visit feel welcoming and helpful, even when you weren’t sure what you needed. We’re always happy to guide you through the options and we appreciate the 5-star review.
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