Tile Kingdom Reviews 

179
•
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

i ordered a significant amount of tiles comprising 3 different types. The company replied to all emails quickly, checking stock and delivered within 5 days as agreed. Quality at a completive price. Ve... See more

Rated 5 out of 5 stars

At the back of Bow village, near Crediton there is a hidden gem. Tile Kingdom is a very special ceramic warehouse with an excellent range of tiles, some of which are exhibited in their brand new dis... See more

Rated 5 out of 5 stars

I can highly recommend Tile Kingdom as we recently purchased The Verona tile in Loft White. Jane was the wonderful person who took my call when I enquired about stock. She was exteremly professi... See more

Rated 1 out of 5 stars

I bought 11sq meters of The Glacia Porcelain tile 300x600. The minute they were installed they started taking in water. Tile kingdom have done absolutely nothing but pass the buck between the supplier... See more

Company replied

Company details

  1. Tile Store

Written by the company

We are a family run business based in Devon with many years of experience in the tiling industry. We specialise in high quality ceramic, porcelain, mosaic, and natural stone tiles as well as 20mm outdoor porcelain pavers. We pride ourselves on providing a great service as an online retailer of tiles to homes across the UK, as well as being able to offer a personalised service to local businesses and customers. As a family-owned business, you can trust us to give your family the same care and attention that we give to ours.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

179 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 48 hours

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4.3

All reviews

(179)

44 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was so pleased to find Tile Kingdom

I was so pleased to find Tile Kingdom.
I found them to be very efficient, very honest and wonderful products.
It is a family run business that really care!
They took a personal interest in me which as far as i can see is a rare occurance these days.
I have already started to recommend them.

November 7, 2023
Rated 5 out of 5 stars

Excellent Customer Service

There were two issues, one with stock and one with delivery. Liam rang me to discuss and resolve the stock issue. Then there was an issue with delivery and even though this was out of Tile Kingdoms hands Liam continued to follow up on this with the courier numerous times and rang me frequently to update me, even calling to check they had been delivered. All in all the customer service was excellent and I cannot fault them in any way.
The tiles themselves are superb quality and very weighty. I am looking forward to them being fitted this coming week.
So pleased with Tile Kingdom we will definitely use them again when we get to the second phase of our renovation and require kitchen tiles.

November 5, 2023
Rated 5 out of 5 stars

Great service

Happy with the price of tiles and communication was fantastic I delt with a man called Liam and was great to do business with. Delivery was well with in time that I was promised

October 23, 2023
Rated 5 out of 5 stars

Great service

Ordered online but items were out of stock. Quick response from team and offered a very acceptable solution. Tiles arrived next day with no loss for me in my project. Can do people. Very refreshing. Thank you!

October 9, 2023
Rated 5 out of 5 stars

Fantastic Service

Found the tiles I wanted after local tile company let me down on promised delivery date.They were 30% cheaper and arrived the day after ordering. You can’t say fairer than that! Great service and price.

August 21, 2023
Rated 5 out of 5 stars

Superb Service From Jane

Really pleased with the tiles we purchased,Jane was very pleasant and helpful with the ordering process,5* to you.Tiles delivered on time and without fuss.Would recommend Tilekingdom if you want quality tiles at a good price and hassle free purchase.Thank You.

August 22, 2023
Unprompted review
Rated 5 out of 5 stars

Great price

Great price
Tiles arrived on time
Very quick posting
Pleased with the tiles
Not very often I fill these requests
John
Liam very helpful

July 4, 2023
Rated 5 out of 5 stars

Very helpful

Very helpful! Particularly Liam and Jane, how have outstanding customer service! Very happy with the tiles also!

July 4, 2023
Rated 5 out of 5 stars

They have been great

They have been great, I ordered tiles for most of the downstairs rooms and they came the next day. Then had to reorder 7 boxes to finish another room and delivery was so quick. I called a few times and they were so responsive and helped so much.

May 29, 2023

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