Britain's Got Tiles Reviews 131

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Very easy order process and super quick delivery. Excellent response to a box of tiles broken in transit. Cannot be faulted. Great customer service.

Rated 4 out of 5 stars

Really impressed with service messages/questions answered promptly.. bought bathroom tiles Nature and Nature grey. Delivery all as you would want on time etc however some were broken but this was exp... See more

Company replied

Rated 5 out of 5 stars

Give Andy, Mike and their team your business. Its rare these days you'll meet a business owner who contacts you because he's concerned his supply chain may be delayed - not only did Andy reach out but... See more

Company replied

Rated 5 out of 5 stars

Just discovered this little gem, unfortunately we have already purchased our tiles but still needed trim. Service most helpful and polite, range of tiles on display were phenomenal, definitely look t... See more

Company details

  1. Tile Store

Written by the company

UK's Online Tile Shop. Choose From Thousands of Quality Tiles. Buy Online Now. New Trends.


Contact info


4.3

Excellent

TrustScore 4.5 out of 5

131 reviews

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Rated 5 out of 5 stars

Give Andy, Mike and their team your business

Give Andy, Mike and their team your business. Its rare these days you'll meet a business owner who contacts you because he's concerned his supply chain may be delayed - not only did Andy reach out but he also gave really good advice on how to order the Zurbaran from the same batch - so we don't get color differences we may not like - I like that - free impartial advice from a professional - Many thanks Andy and team - the tiles (Zurbaran Turquoise) arrived a day or two after order placed - easy tracking and a fab price. Credit where credit is due. Will use again. H.Stewart.

May 24, 2021
Unprompted review
Britain's Got Tiles logo

Reply from Britain's Got Tiles

Thank you very much for your review. It is appreciated.

Rated 5 out of 5 stars

Bathroom tiles

Great help and advice in the showroom when picking out tiles, ordering online and collection was really easy. Overall great service would definitely recommend.

May 24, 2021
Britain's Got Tiles logo

Reply from Britain's Got Tiles

Thank you very much for your review, it is appreciated.

Rated 5 out of 5 stars

Great professional company to deal with…

Great professional company to deal with ! - Processed my orders swiftly and tiles arrived the following day as promised. When I had to follow-up with them the customer service was great - I would highly recommend.

May 13, 2021
Britain's Got Tiles logo

Reply from Britain's Got Tiles

Dear Paul, thank you for your review, it is appreciated.

Rated 5 out of 5 stars

Super happy with this company

Super happy with this company. Incredibly helpful and efficient staff. Needed some tiles urgently and I got them the very next day having placed an order late the afternoon before. I would definitely recommend them and will be using them again for any future work. Thank you

May 11, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent transaction

Very friendly staff member on the phone.
She was knowledgeable and couldn’t be more helpful. My tiles arrived safely due to excellent packaging and precisely when promised. Highly recommended!

April 28, 2021
Rated 5 out of 5 stars

Just discovered this little gem

Just discovered this little gem, unfortunately we have already purchased our tiles but still needed trim. Service most helpful and polite, range of tiles on display were phenomenal, definitely look there first for our next project. Ann and Steve Farrow,

April 16, 2021
Unprompted review
Rated 5 out of 5 stars

We made an order online

We made an order online, then had a phone call to say the stock hadn't been updated and if we'd like to pick something else. Went into the showroom and they couldn't of been more helpful. Highly recommend

April 2, 2021
Rated 5 out of 5 stars

I had recently bought Vernisage Jungle…

I had recently bought Vernisage Jungle design tiles from International Tiles & bathroom. Not only their price was the best by a huge margin, their service was par excellent. From the initial advice to the point of delivery, Mike from the sales team was very friendly, cordial and approachable. I needed some urgent aftersales service.
Their promptness was amazing. Well done and keep it up.

A very happy customer.

S M, London

March 23, 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant experience with Chris at the Bridgwater store

I'd skip the website and head to the Bridgwater store, where the customer service is fantastic. Chris was brilliant in giving us ideas when we weren't sure, and putting together tile sample packs for us. He showed us countless tiles and was helpful, very patient and cheery throughout. We are delighted with our tile choices and can't recommend Chris and the Bridgwater store enough.

March 16, 2021
Unprompted review

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