What a pleasure it was to deal with Steve this morning. Our road was closed, my husband was out and I was stuck with a curbside delivery.....until Steve stepped in! He was understanding of my situatio... See more
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I'm giving this company two stars due to them adding on dishonest delivery fees!! On two different orders there are two delivery options, the first is 2-3 days at £12, the second 48 hrs at £26.40. Bo... See more
Company replied
Credit where it's due here. I had originally ordered my materials through a company called getmytaps however they were absolutely useless. Once I received their refund I ordered the equivalent from th... See more
I've now received 3 deliveries from Tiling Supplies Direct. The latest one placed Thursday and here before 9am Friday morning, despite some special order items. I've found Debra and Martin to be inc... See more
Company details
Information provided by various external sources
We supply all tiling materials such as Adhesives, Grouts, Levelling-compounds, Uncoupling Membranes, Tile Backer Boards, Surface Treatments, and all the necessary tools and equipment. We also sell Pre-Formed Shower Trays, Underfloor Heating and Waterpr...
Contact info
Lowden 36, SN15 2BJ, Chippenham, United Kingdom
- tilingsuppliesdirect.co.uk
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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Quick delivery with fantastic…
Quick delivery with fantastic communication from Steve. He even made sure to hide the items as I was not in at the time.
Straightforward, no hassle delivery
Well priced products, clear communication with text message from Steve night before delivery. Very straightforward and would recommend. Many thanks!
Great all-round
Fast delivery, great value and Steve the delivery driver was friendly, helpful and went the extra mile.
Excellent service
Within placing the order arrives within 24 hours (on two seperate times). Informed of an accurate time of delivery and 'Peter' carries all goods into the house, and asks me where goods to be placed.
Great service
Great service! My order was delivered right on time! The delivery driver was friendly and helpful, delivering my order right into our property.
Would highly recommend.
Really impressed with this company
Really impressed with this company, goods over £40 cheaper than my local supplier (even taking delivery charge into account) Fast and efficient delivery - our address isn't the easiest to find but Steve had no problem finding us and kept me updated with delivery time. Would happily shop with them again.
Outstanding service from Steve today
Outstanding service from Steve today. He rang ahead to agree a time and turned up exactly when agreed. Incredibly, he then helped bring all the boards we ordered into the house, in the rain!
I'm really impressed. They will be the first place i go to when next ordering.
Epic service...
Fantastic service, hassle free from ordering to delivery.
Tiling supplies direct have perfect model of an E-commerce business (click and deliver)....
Steve has been great!
Steve was amazing, best organised delivery we have had. He contacted us a day before expected delivery and worked within our time frame to ensure we are there to accept the delivery. A stress free communication and delivery.
Top marks all round
Hassle free from ordering to delivery, I would highly recommend this business. Steve messaged me the night before which I thought was automated and delivered my order exactly when he said he would. He was extremely polite, helpful and cheerful. Thank you so much Steve! I hope to see you again sometime.
Exceeded my expectations
Exceeded my expectations - delivered early and right up to the door. Steve the driver contacted me the evening before and kept me updated. He arrived with a smile and was very pleasant. I will be using tiling supplies direct again without hesitation.
Super helpful in helping me identify…
Super helpful in helping me identify any additional parts needed for the shower tray. Fast delivery. Great effort by driver Steve to ensure it was delivered at a time where someone was on site. Overall great experience.
Brilliant service from rose in the…
Brilliant service from rose in the office , everything I needed under one roof. And thanks to Steve the delivery driver , he notified me the night before. I couldn’t be on site but he carried all the bags in himself. Big thanks !!! Martin , city of London club.
AMAZING service from Steve
AMAZING service from Steve, who delivered our Tiling Supplies Direct order. Steve text the day before to let me know he will deliver the following morning and at what time. The following morning, he called to confirm and showed up when he said he would. Steve was the best part of ordering from Tiling Supplies Direct, just wished there was more professional individuals out there, such as Steve.
As a DIY'er I had quite a number of…
As a DIY'er I had quite a number of questions during the purchase process and the Sales Manager Morgan always made himself available to take my call and help, which was a unique experience for me. Morgan also personally organised the delivery on a certain day and nothing was too much trouble.
Steve delivered the packages and always messaged ahead of time which was also very helpful and great service.
Really great service from Morgan, Steve and Tiling Supplies, very helpful and organised company - I rate very highly.
Really good definately recommend.
Very good experience
Staff were great to deal with – very easy to contact and quick with responses. The driver Steve was a big help when I needed it. Would definitely use their services again.
The delivery driver was awesome!
The delivery driver was awesome. Messaged Friday for Monday, came early so could get a hood days work in. The material was as required, but Steve was over and above!!
It is hard to find worse return policy
Return policy is usually builder friendly and honestly I was suppressed to find out that this shop operates on 14 days + 15% restocking after that. I paid £107 for restocking and don't think I will risk again.
A Shoutout to Steve from Tiling Supplies Direct!
I just had an amazing experience with Tiling Supplies Direct, thanks to the fantastic delivery service by Steve! I ordered at 1:30 pm, and was genuinely amazed that by 7:30 am the next morning, my order was at my doorstep.
My neighbour kindly took the delivery for me and he commented that Steve's professionalism and patience stood out. He not only delivered the supplies with a smile but also waited quite some time for my neighbor to let him in and helped him bring everything inside. I was worried this plan would not work but it did. It's rare to find such exceptional service these days.
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