Banner for Tilly Pig

Tilly Pig Reviews 195

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 158 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, particularly the Tilly pigs, for their quality, beautiful designs, and suitability as gifts. Many appreciate the wide choice of colorful designs and the sturdy construction. The delivery service is frequently highlighted as quick, well-packaged, and efficient, with orders arriving in perfect condition. However, some customers experienced issues with damaged products upon arrival, including cracks or imperfections in the glaze. A few also reported problems with missing items from their orders or difficulties with the after-sales service, which sometimes led to delays in resolving issues. Additionally, some reviewers noted that the stopper or felt pads on the products were dirty, or that the money retrieval hole was too small for certain currencies.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many reviewers praise the beautiful, original,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the beautiful designs,... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praise the quick and efficient... See more

Order

Consumers generally express satisfaction with the ordering process. Many reviewers highlight the ease of... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the fast, efficient, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The winnie the pooh piggy bank is beautiful! However I was really disappointed when I turned the piggy over to find the white stopper in the bottom and the felt pads on its feet were really dirty. Lik... See more

Company replied

Rated 4 out of 5 stars

I ordered 2 Tilly pigs which came with a I suppose a savings book (thats the only way I can describe & have forgotten the proper name). Excellent delivery packaged just enough without causing damage... See more

Company replied

Rated 5 out of 5 stars

I was looking for money boxes as Christening presents for my three young grandchildren. These were perfect. The patterns l chose matched their interests: super heroes for the 7 year old boy; unicorns... See more

Company replied

Rated 5 out of 5 stars

I ordered my first Tilly Pig, the hundred acre wood, and was so thrilled with it I ordered another straightaway. The product is excellent the additional items Like a guide to savings are well present... See more

Company replied


Company details

  1. Children's Store

Written by the company

Tilly Pig is your go-to for fun, personalised piggy banks and children’s educational products. We believe that learning to save should be a joyful experience, and our adorable collection of piggy banks (aka "money boxes") is designed to spark a lifelong interest in money management. We are passionate about helping kids learn to save, one coin at a time. Our Mission and Products We create handcrafted, ceramic piggy banks that are as unique as the children who own them. Each money bank can be a custom gift with a personalised name and message, making it the perfect gift for milestones like a christening, birthday, or baby shower. Beyond just a place to store cash, our Tilly Pig collection acts as a tangible tool for parents and grandparents who want to teach their little ones about financial literacy for kids. By giving children a special place for their pocket money, you can help them visualise their savings grow, making the process both rewarding and fun. Teaching and Giving Our products are specifically designed for kids to make saving an engaging and exciting activity. We help you give a gift that truly matters, providing a foundation for a healthy financial future. Whether you're a parent looking for a way to get your child interested in money management or a relative searching for a memorable newborn gift, Tilly Pig has a saving solution for every young person. Join our community and discover how our cute piggy banks can empower the next generation of savers. Visited www.tillypig.com today to discover our imited edition piggy banks that help you raise responsible little savers.

Discover Tilly Pig!

Written by the company

Tilly Pig is your go-to for fun, personalised piggy banks and children’s educational products. We believe that learning to save should be a joyful experience, and our adorable collection is designed to spark a lifelong interest in money management. We are passionate about helping kids learn to save, one coin at a time.

Our Promise

Easy Returns

We really hope you love everything in your order —but if something’s not quite right, we’re here to make things easy. The return process depends on where you’re located. Returns from the UK: Returns are free when you use our Royal Mail Tracked Returns service; You have 28 days from dispatch to return your item. Returns from outside the UK: You have 40 days from dispatch to return your item

Contact info

Discover amazing gifts today

Visit Tilly Pig. New piggy banks every month!

4.4

Excellent

TrustScore 4.5 out of 5

195 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing service by Kat

Amazing service by Kat. She was fast with her responses and organised a replacement Piggy (I had purchased the insurance) the same day.
The piggies are adorable. My kids love them!

June 13, 2023
Unprompted review
Tilly Pig logo

Reply from Tilly Pig

Hi Fros, thank you for taking the time to leave us a review!

We're happy that we could assist and that Kat has helped you with your recent query! We will make sure to pass this on to the team.

If there is anything else that we can help you with at all, please don't hesitate to let us know.

Many thanks,
The Tilly Pig Team

Rated 5 out of 5 stars

I had a problem with one out of the two…

I had a problem with one out of the two Tilly Pigs I’d purchased for a christening and Kat resolved the issue promptly and courteously.
Excellent customer service.

May 10, 2023
Unprompted review
Tilly Pig logo

Reply from Tilly Pig

Hi Debbie, thank you for taking the time to leave us a review!

We're happy that we could assist and that Kat has helped you with your recent query! We will make sure to pass this on to the team.

If there is anything else that we can help you with at all, please don't hesitate to let us know.

Many thanks,
The Tilly Pig Team

Rated 1 out of 5 stars

Pigs Don't Fly

3 attempts to deliver a Tilly Pig to Ireland over a period of 2 + months. Not once did I receive any tracking information. Numerous emails sent back and forth, WhatsApp messages, and even managed to get them to call me to discuss next steps (they have no contact number to call) but unfortunately broken promises...
Each time Royal Mail were blamed... 3rd attempt was DHL still no tracking info sent to me, still no product arrived. Over this period, I had made other purchases online and received goods via Royal Mail so I don't believe they were to blame.
Luckily paid via PayPal, raised a complaint and they refunded me (Tilly Pig kept asking me to cancel my complaint with PayPal, I'm so glad I didn't)
I would avoid using this company if you want the product as a present quickly, save your money (excuse the pun) and time.
All in all, terrible experience and very unprofessional company.

December 31, 2022
Unprompted review
Tilly Pig logo

Reply from Tilly Pig

Hi Steve, thank you for taking the time to leave us a review.

We can only apologise for the experience you've had when ordering with us, this isn't the easy experience that we want for our customers. Recently we've unfortunately experienced some challenges with parcels arriving to Ireland successfully, therefore we're very sorry that this has impacted you receiving your Tilly Pig as anticipated.

Rest assured that we're working closely with our couriers to ensure that this issue is resolved going forwards.

Many thanks,
The Tilly Pig Team

Rated 5 out of 5 stars

Fast postage can’t fault them 100%

Ordered on a Monday lunch break delivered by breakfast Wednesday! It wasn’t something I’d seen before so I was sceptical but I was given updates from Royal Mail along the way. Can’t fault the company the pig itself is so well made and made the perfect gift to go along side my daughters Disney on ice tickets for her birthday. Will be buying another soon for my friends son for Christmas. It’s lovely how they’re limited edition too.

January 11, 2023
Unprompted review
Tilly Pig logo

Reply from Tilly Pig

Hi Rhian, thank you for taking the time to leave us a review.

We're so glad to hear that you've enjoyed your experience with us, from ordering through to receiving your piggy bank! We hope to welcome you back again soon!

Many thanks,
The Tilly Pig Team

Rated 5 out of 5 stars

Beautiful product, first class service.

Beautiful product! I first saw this as an Instagram advert and am usually sceptical but fell in love with the Disney pigs (my adult daughter is a collector of all things Disney) Delivery took a couple of days longer due to Christmas and the postal strikes but i was able to track the parcel along the way. Securely packed and is as beautiful as the advert!

December 15, 2022
Unprompted review
Tilly Pig logo

Reply from Tilly Pig

Hi Beverly, thank you for your review.

We're so glad to hear that you loved your Disney Tilly Pig when this arrived with you! We hope your daughter enjoyed this just as much.

If there is anything else we can help you with in future, please do reach out to our friendly Customer Care Team.

Many thanks,
The Tilly Pig Team

Show reviews in all languages. (195 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look