Time Finance Reviews 194

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and positive attitude. Many people highlight the excellent customer service, noting quick response times and a smooth user experience that makes processes easy and stress-free. However, some customers also mentioned issues related to equipment and billing discrepancies.

What people talk about most

Staff

People report positive experiences with staff, consistently highlighting their professionalism, helpfulness,... See more

Service

Consumers generally report positive experiences with the service. Many reviewers describe the company as... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently highlight the... See more

Response time

Users describe positive interactions with response times. Customers consistently praise the quick, efficient,... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently describe the process as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been using Time Finance for invoice financing for over 10 years. In my industry, client payments can run late, and Time Finance not only chases them up but will also apply legal pressure if n... See more

Rated 5 out of 5 stars

We have been working with Georgina and team at Time Invoice Finance the past 18 months, and have found the whole team to be professional, reliable and efficient, always a pleasure to deal with. On... See more

Rated 5 out of 5 stars

We have been with Time Finance now for 2 years. Our experience with them has been excellent. They are there to help businesses grow and support you through it. A very special shout out goes to Ker... See more

Rated 5 out of 5 stars

The guys at Time finance are just fantastic, I feel i need to give special mention to George T who is there 100% of the time to help and support our daily business finance needs. He is always availa... See more


Company details

  1. Alternative Financial Service
  2. Financial Institution
  3. Non-Bank Financial Service

Written by the company

Time Finance provides the funding support businesses need to help bring their ambitions to life – whether that’s through innovation, investment or expansion. We support over 11,000 UK business owners each year through Asset Finance, Invoice Finance, Business Loans and Multi-Product solutions. Through this experience, we have developed a wealth of knowledge that allows us to help navigate businesses towards their goals. Our flexibility means our customers receive the best financial solution for their business's needs.

Our Solutions

Written by the company

Asset Finance
Get faster access to the equipment you need to make business happen. Our Asset Finance solutions make equipment financing more affordable by spreading the cost over an agreed period. It can also support businesses looking to refinance existing assets to support cashflow. With a range of flexible repayment options, Asset Finance protects your cashflow, giving you the freedom to grow your business at your own pace.
Invoice Finance
Invoice Finance enables you to access the value of outstanding customer invoices before they are due. We provide the funding and can offer an optional credit control service where we manage a tailored collections process on your behalf. Our XTRA Time facilities and Selective Bad Debt Protection product can provide peace of mind when you need it most.
Multi-Product Solutions
Multi-Product Solutions or as it’s formally known, Asset Based Lending (ABL) gives you access to vital funds by using your existing assets as collateral – from invoices and stock, to property and machinery. Our multi-product solutions can be tailored to address your unique requirements, whilst releasing a higher level of working capital than other forms of finance. A multi-product facility can help support your future business growth plans.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

194 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Highly Recommended

Time Finance have provided us with excellent service over the past 2 years. Communication is second to none, queries are answered quickly and efficiently. We would highly recommend.

November 27, 2023
Rated 4 out of 5 stars

We have been using Time finance for…

We have been using Time finance for Invoice factoring now for a few years. They are the best factoring service we have used. In particular I am very grateful for my operations manager Charlotte Holley. She has done so much for our business and she is an absolute pleasure to deal with. I would still like to have my day to day contact as Max Gregory. He was impressive. I have never ever dealt with anyone as efficient as him and I am unlikely to ever come across anyone like him again. I would do anything to have him back. However, all the staff at Time are lovely to deal with.

October 19, 2023
Rated 5 out of 5 stars

I would recommend Wayne Spratt and Time Finance

I would recommend Wayne Spratt and Time Finance to anyone looking to invoice finance.
Wayne was referred to me by a trusted accountancy. He visited the company and I was immediately at ease. Wayne was professional from this beginning right to our successful engagement with Time Finance. At each step to this Wayne was very supportive and continues to be so.

October 23, 2023
Unprompted review
Rated 1 out of 5 stars

Do not care about your health

Feel my mental health and physical health has not been thought about by this company. I made contact on the 8th September. Not follow up ignored. Emailed again the Monday 11th. No response but an auto reply saying 24/48hours. Called again13th. Told some horrendous news considering we are struggling. Told a complaint would be made. Asked for my personal bank details to look into my complaint. Provided and chased today all day. All managers tagged and no response from one person. I feel miss sold and let down by Time Finance. I explained some very personal details to then be ignored. Its awful service and would avoid if possible.

September 18, 2023
Unprompted review
Time Finance logo

Reply from Time Finance

Hi Jamie, we’re sorry to hear you’re unhappy with your experience with Time Finance and we take these comments very seriously. If you’re not already in touch with our team, please contact us directly at complaints@timefinance.com so that we can discuss your experience and concerns in more detail with you.

Rated 5 out of 5 stars

We have been clients of time finance…

We have been clients of time finance now for 7 years.
In that time we have always had invaluable support
when needed, helping the business grow and prosper.
The client team are always on hand when needed and very proactive ensuring any issues on a day to day basis are resolved promptly.

August 29, 2023
Rated 5 out of 5 stars

Fantastic!

We were introduced to Time Finance nearly 12 months ago & they have been amazing right from the start. Rob who set us up was great & explained everything & our relationship manager Adam has been fantastic & really helpful. If we have any issues or queries they are dealt with straight away. I would be more than happy to recommend them to anyone.

August 28, 2023
Rated 5 out of 5 stars

Flexible

Flexible , helpful and unlike most invoice finance companies, work with you.

August 29, 2023
Time Finance logo

Reply from Time Finance

We really appreciate you taking the time to leave a review. It's brilliant to hear such positive feedback about our team and will certainly share this with them. Thank you!

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Always there when needed and quick to respond to any queries. Highly recommend.

August 28, 2023
Time Finance logo

Reply from Time Finance

Hi Jordan. We really appreciate you taking the time to leave a review. We are so glad to hear you're so happy with your experience with Time Finance and that you would recommend us to others. It's great to be working with you!

Rated 5 out of 5 stars

We're been with Time and their…

We're been with Time and their predecessors for a number of years and have always received an excellent level of service. They understand the recruitment sector very well. I would highly recommend them.

August 28, 2023
Time Finance logo

Reply from Time Finance

Hi Thomas. We really appreciate you taking the time to leave a review. It's fantastic to hear that you're so happy with your experience with the team at Time Finance - we look forward to having this great relationship for many more years to come!

Rated 5 out of 5 stars

Excellent company to deal with and…

Excellent company to deal with and always have our business at the heart of what they do for us. Their staff our also excellent and our relationship with our team is second to none.
Would recommend them to anyone without hesitation

August 28, 2023
Time Finance logo

Reply from Time Finance

Hi Marc. We really appreciate you taking the time to leave a review. It's fantastic to hear that you're so happy with your experience with Time Finance and would recommend us to others! Thank you

Rated 5 out of 5 stars

I wanted to borrow quick and easy

I wanted to borrow quick and easy. I love these ladies in Roxboro, NC. They are great. Talked to me as a person. Was always polite whenever I called with questions. I had my money same day as applying. I was able to get my car fixed and back on the road because they took time for me. Thank you all.

August 29, 2023
Unprompted review
Rated 5 out of 5 stars

Good to deal with and understand our…

Good to deal with and understand our industry.

August 24, 2023
Time Finance logo

Reply from Time Finance

Hi John. We really appreciate you taking the time to leave a review. We pride ourselves on our service and expertise, so it's fantastic to hear that you're so happy with your experience with Time Finance. Thank you!

Rated 1 out of 5 stars

This company is a fraud collecting money on second hire for indefinite period without communication.

This company is a fraud. We took furniture loan which we finished and they started charging us 2nd charge for 2 years without sending us intimation letter to cancel the direct debit or sending annual statement of deductions or a single email in that regards. Be very careful with this company. We complained but they said we signed the contract. which means when u borrow 3k from them. they can deducted the 2nd hire charges for lifetime of the account. without doing a single communication - no letters, emails or statements by the team which clearly shows their intension of stealing money quietly from people.

July 20, 2023
Unprompted review
Time Finance logo

Reply from Time Finance

Hi Pratibha, we’re sorry to hear you’re unhappy with your experience with Time Finance. If you’re not already in touch with our team, please contact us directly at complaints@timefinance.com so that we can discuss your experience and concerns in more detail with you.

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