Timeless Vintage Reviews 103

TrustScore 2.5 out of 5

2.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Terrible..Jewellery misrepresented..total garbage..then they delay answering you on how you can return so it’s outside of policy and offer you 10% return to keep it…nit even wasting my time for 10% le... See more

Rated 1 out of 5 stars

They do not respond to emails!! I placed an order and followed up on it after their 3-5 business days processing time and they never responded. It's now been a month and they still haven't responded n... See more

Rated 5 out of 5 stars

Purchased a vintage Prada nylon backpack...all I can say is I was MASSIVELY surprised when I opened the package...I’ve never seen a vintage bag in such an immaculate condition!!! Lovely seller, great... See more

Rated 2 out of 5 stars

Purchased rings that clearly were over priced to be discounted to less than half so the customer could be made to feel that they are getting a quality item. The ring set was made of steel and no... See more

Company details

  1. Online Marketplace
  2. Handbags Shop

Written by the company

Timeless Vintage is a marketplace which connects you to the world's most trusted luxury fashion boutiques, all in one place. Discover brands such as Louis Vuitton, Chanel, Hermès, Gucci & hundreds more.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

103 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Arrived very late and ruined bag strap

Arrived almost two weeks late, and got a response very late after writing to them where my package was. When received, the leather bag strap was all bent thigh - leaving it permanently like that now.... no info or paper in the package, leaving me thinking is this a real designer bag?

April 4, 2024
Unprompted review
Rated 1 out of 5 stars

Absolutely awful

Absolutely awful. Bag arrived around 2 weeks late and when I want to refund no one is replying to my emails and I’ve contacted them on both their info and sales emails multiple times. Customer service is non existent. Please just save yourself the hassle and shop elsewhere!!!

March 25, 2024
Unprompted review
Rated 5 out of 5 stars

Love my new wallet

Love my new wallet, it is exactly like the wallet pictured on the webiste and i love it! And i thought it will be mixed leather but is original and good polished leather. Highly recommend using Timeless Vintage.

March 12, 2024
Rated 5 out of 5 stars

Love my Bottega purse

Love my Bottega purse. Came as described and was even better condition that i expected it to be. Delivery was late a couple of days however i couldn't fault their communication post purchase.

March 9, 2024
Rated 1 out of 5 stars

Avoid this company

Avoid this company. They will ignore your emails and never send your item. I'm so angry with the level of customer service, it's clear they are a complete scam and I will be pursuing this formally if my items aren't sent immediately.

February 22, 2024
Unprompted review
Rated 5 out of 5 stars

The wallet I ordered was in perfect…

The wallet I ordered was in perfect condition and the process of ordering, payment and shipping was very good. I like the fact that their prices include any taxes or duties, rather than being faced with unexpected costs like i have had before from a couple of alternative companies.

February 28, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look