timetalk.co.uk Reviews 

was conned into this verbal contract in 2014 was led to believe it was TalkTalk i had huge problems with connection as they used an old bt station in nottingham which couldn't accommodate peoples needs after complaining i asked on numerous occasions to terminate the verbal contract but was told it was impossible had loads of conflict with them the staff are rude abusive thieving idiotic scumbags
eventually i got trading standards involved and they said that timetalk were in breach of the contract due to a 1980 law when i challenged them they agreed to terminate but wait 3 weeks ago a received a final demand for £136.06p rang them and asked what's it about was told that i owed more as they had realised that they had sent 3 routers out to me why would i need 3 i asked REPLY maybe they didn't work i don't know anyone been pressured to pay or been taken to court

Hard to believe I'm with the same company as others on this site.Been a customer now for 7 years with timetalk and in all honesty I've had no issues in all that time. Great broadband speed at times 35mbs and cheaper than other competitors. Regarding the customer service, I had a problem with my internet going down,contacted timetalk and spoke with Gail in customer services,she was very professional in every way,guided me through all the diagnostic checks I had to do,we eventually found it was an outage in the area. So to sum up,in my humble opinion it isn't as bad a company as it's made out to be.

Worst company I've ever had the misfortune to have dealt with.when I first signed up via verbal contract over the phone in 2013,after they hijacked my browser while trying to get in touch with talk talk,they then left me without incoming calls as they had connected my number to the guy over the road,I had no internet either for 6 weeks,so decided to leave which was extremely hard as the customer service were very rude and unhelpful,they have now nearly 6 years later sent me a bill for £260.06 which they say they have disconted by over £1000 as a good will gesture.some for unreturned router at £99 each they said they sent 2,16 late payments at £20 each they not even been in touch,£800 for leaving contract early(inside cool off period).avoid at all costs,hard sell pitch,service not worth the money as it's crap at best,consumer service non existant,if I could give less than one star then I would as they don't deserve any.

nightmare.
On Sunday I have wrote email about cancellation.
on Monday Text message, phone call and email from them about confirming cancellation.
On Tuesday 35 pound charge for terminating broadband.
On Wednesday message from debt collection company for amount of 72 pounds.
On the phone with them on Monday, Tuesday and Wednesday.
Woman from customer service claims they can increase charges as they want. in my case within 3 years they increase charges 100%.
Stay away from them

A few years ago I signed up to this company after being duped into thinking they were Talktalk, I entered a verbal contract over the phone and was told the terms and conditions would be sent to me through the post. I received no mail, no email and I decided to switch to another company after being unable to use the slow internet. £300 was taken from my bank account without my consent and I explained to them on the phone that because they never sent me the terms and conditions it was my legal right to move to another company without a leaving fee, they didn't seem to be up to date with the law... This company is not good. AVOID at all costs.

Trying to leave is like trying to get out of jail even at your end of contract they ask for the old router to be returned

This company took £70.50 for an “unreturned router” from 2014. Money was taking 1/11/18. Called up and spoke to a girl called Alice who was incredibly rude.
Why has this company still got my bank details 4+ years on? Surely this has breached all GDPR regulations.
Seeking legal advice to get my money back.
Do not use this company!

I can honestly say this is the worst company I have ever dealt with. I had nothing but problems from the start
I was mis sold and told I was getting some kind of sky package . But was sent a codie box when I called to complain and cancel I was told I would have high cancellation fees so was stuck even though this was mis sold to me. The internet never worked and when I called I was told unless I paid for an engineer to come out then again there was nothing They could do by a very unhelpful advisor I cancelled with them over a year ago and today they have taken £69 out of my account. Called to find out why (after being on hold for 40 mins) to be told it was because I have not returned my routa. I sent this back in December 2017 but because they are saying They haven’t received it then they are charging me this fee 1 year later! Stay clear at all costs. Waiting for a call back from a manager but I doubt I will receive one.

What a conning company i assumed I was ordering my broadband with sky terrible service with them for my time with them so transferred to another provider cancelled my account but 2years later said owed£23.53 threatened with legal action with company called quick collect so I paid 3months later received email for £69 for non rerun of router they could have informed me when charging me what miss leading shower of bast!!!!! Perhaps sky should look into their trading practices as i see several people thought they were dealing with sky and this must be giving them a image \or problem. So I sharp all who read these reviews avoid Timetalk like the plague

Please make sure you take your cases to CISAS (adjudicators) as there are a number of us that have the same issues around Time Talk and Quick Collect. The only way to stop these shoddy practices is to go through Ofcom's adjudicators (in this case CISAS).

I have just had alot of calls from quick collect stating i owe them £242.79p for a dedt i owe them from 8 years ago they have been making very harassing calls constantly. This is very stressful as i have 2 people in the house with Dementia and Alzheimer's a wee boy with Down's syndrome and my daughter with a life limiting disease and the phone ringing constantly. I am unable to put the phone off as there is lots of professional's calling as well. I don't know what to do to make them stop? They have also threatened me with court action and in the letter they have said they can still collect this money because of section 5 of the limitation act 1980 they say they are working within the law. I don't have any equipment to send back as i called them the day after to say no thank you and went with talk talk as their deal was better. Quick collect said i have to pay for the full 18 months contract which i did not sign but apparently you agree to this contract as soon as your on the phone to them can any one give me help please.

Avoid at all costs!

This company conned me from the second they first answered, i googled sky got timetalks number i wasnt aware at the time of the call i was not talkin with sky untill the end of the call! they ensured my cost would be lower and talked me into trying there happy tv also I was given a trial period what I didn't know is that my tech wouldn't be delivered until my trial period was over after trailing the tv and internet I was unsatisfied the appy tv was a shambles and the internet cut out constantly. I called and said it's not for me to be told I'm over my trial period for my net it's not a try before you buy so I was stuck with the contact £41.00 a month!! I didn't fight my corner I just went with it. As the months rolled over there were always a issue they constantly told me we have changed ur lines internet should improve this is all I have had for 2 years I had a feeling my contact was coming to an end I called up I've been out of my contract for 2 months! I have told them I want to end my services, tried to talk me into staying I said not a chance I have been with you for 2 terrible years of service he agreed to end my contact with added fees of £30??? On top of my last months bill and this apparently is normal.. good ridden to timetalk I advise everyone to keep clear! 24hours after ending contract I was sent an email claiming if I didn't pay urgently they would contact debt collectors!

Paying £46 a month for just broadband and phone no tv. I decided when moving I'd use another provider. I rang timetalk to let them know. My two year contracted finishes in 5 months. The guy on the phone wanted me to stay with them i was polite and said they where very expencive so i was going with a cheeper better package elsewhere. He was quite rude while tring to convince me to stay .. my cancellation fee was £142 .. half an hour after putting the phone down they had tured off the broadband even though i was on 30 days notice and the next day, a dept company got intouch even though I had aranged to pay the cancellation fee when the next bill was due who want an extra fee becouse its been sent to them..

AVOID THESE CON ARTISTS LIKE THE PLAGUE

Signed up and quickly cancelled when I found out they're piggybacking BT services and including illegal "fully loaded" kodi boxes with their contracts.

Their "super fast fibre" boxes are still using phone line ports which means they're still using the ancient BT network. Hardly super fast or Fibre.

Sent the Box back after cancelling and thought that was that.

Several months after cancelling I was sent a letter claiming I owed a ridiculous amount of money in an apparent "Debt". Even though I cancelled the Contract via the phone and sent back their box.

Trading standards needs to get involved with this sham of a company.

Time talk are a scam
Over two years ago I Joined Time Talk like many others trying to save money. They took £196 out of my account within the first 3 weeks. Pro rata charges, set up fees and for what ever else. I could not open the attachment on the contract sent by email. The broad band was so slow when it did work and the TV box never turned up . Phoning them was a nightmare , long waiting times . I rang so many times within the 3 weeks I was with them trying to sort it before I cancelled my contract. Cancelation fees were in dispute after I sent my letter of complaint. I started to take this matter further. Now over two years of not hearing anything I get a email from Quick Collect stating I owe £322 cancellation fees... it was £237 that was dispute back two years ago. Looks like this is happening to many others. Lets stand up to these bullies that are demanding money from us. We all need to stand together and get this company shut down .
Update I have taken time talk to CIAS who have taken my case on and have been so helpful . My advice don't join in the first place. Please don't let quick collect or Time talk bully you into paying for something unfairly . This has happened to so many people and will continue to happen if they get away with it.

I phoned them back up in 2016 to start a broadband contract because I thought I was calling Talk Talk. After I hang up I realised that something wasn't right so I emailed them and phoned them back asking to cancel my contract. A very rude agent assured me that he did so I asked for a confirmation. He said he will send it soon but he didn't. I phoned them back again the next day and the next. They sent the confirmation of the cancellation after 5 days and they said that my contract was cancelled and my account was closed. Now, two years after that, they sent me letter asking me to pay £62. Of course there is no explanation in the letter on why I owe them money. I'm pursuing this as there is no chance I'll pay anything to them. Please stay away from them.

after 2 years got in contact and demanded i pay £120.00 said will take legal action , so i paid it even though I didn't have the money .
keep well clear !!!

Avoid this Company.... My Husband passed away and I needed to change the name on our contract with SKY Not thinking straight I Googled Sky and Timetalk number came up. I rang and explained my situation. At no time did the call handler tell me they were Timetalk. Cut a long story short, I was duped to verbally signing a contract. They immedietly took £25 out of my Bank Account. That day I realised my mistake and cancelled the contract. Today I received a Text from a debt collecting agency asking for £25 for services I did not receive.

2 year contact of signal so poor I ended up not using it and just paying off the contract. Customer services rude, patronising, speak to you like they're doing you a favour!!! 2.5 years after closing account they contacted me saying I still owe a substantial amount of money and that I didn't send the router back (which I did). It took this useless robbing vile company 2.5 years to realise this!!!!!!!! And if you have difficulty paying back this sum they'll just take you to court apparently.. no apologies, no sympathy, not willing to work with you to help pay back their mistake. AVOID!!!!!!!!!!!!!!!!!!!!

Ended my contract with time talk on February still getting bills coming every month.
When contacted to remove my details from there data base was told by Jake it wasn't possible.
Couldn't get a straight answer instead got feeble excuse