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Rated 2 out of 5 stars

I’m disappointed that the food prices have kept rising again and again within just a year. I’m from Manchester, and Tim Hortons used to be a great place to get a breakfast bundle for around £5, includ... See more

Rated 4 out of 5 stars

My local store in Sheffield has a stable service, in terms of taste, cleaness and service. Foods are usually hot and freshly made. Only con is that the 'order ready' display usually shows the number... See more

Rated 1 out of 5 stars

So I have always loved Tim hortons, since it started. And had only recently found their tomato and herb omelettes. Which required a five minute, made to order wait, but in all honestly, it was totally... See more

Rated 3 out of 5 stars

First time sitting in at Sealand Road chester, lovely big place and quiet inside. Several dirty tables requiring a wipe so questioning why it’s not pristine clean! Always makes me think about kitchen... See more

2.4

Poor

TrustScore 2.5 out of 5

211 reviews

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Rated 5 out of 5 stars

Tim Horton drakehouse

I visited Tim Hortons Sheffield Drakehouse with my son. We were served by Zunaira. She was very polite and greeted us in a nice manner. She was helpful when I queried the offer that was on. Service was quick and the setting was clean. Good visit all in all would go back again.

December 13, 2023
Unprompted review
Rated 5 out of 5 stars

Tim Hortons

First time in a Tim Hortons, good burgers, good fries , friendly staff
Can’t complain really :)) - only thing was that my burger was too big for my bun

December 17, 2023
Unprompted review
Rated 1 out of 5 stars

Not as advertised, at all

I had what was supposedly a "Cheddar & Chutney Double Cheeseburger", but it was bland, unseasoned and unappealing. The staff didn't seem interested in serving customers and the whole experience was disappointing, expensive for what it was and not to be recommended.

November 27, 2023
Unprompted review
Rated 5 out of 5 stars

Sarah Wolverhampton

Sarah Wolverhampton, Bentley bridge ,very friendly and helpful, 5 stars will definitely come again as first time.

September 9, 2023
Unprompted review
Rated 5 out of 5 stars

Pretty decent

Pretty decent, used their Gloucester fast food outlet and was clean and staff were friendly. Food was decent but took a while. Not always been the case with waiting so not going to knock them down for it.

August 5, 2023
Unprompted review
Rated 2 out of 5 stars

I applied for the £2.99 deal (any…

I applied for the £2.99 deal (any burger for £2.99 when purchased with a medium drink). That's how the small print is worded but with the proviso that some menu items may be more, so my triple cheese burger was £3.99, all the other burgers are £2.99 or less anyway 🙄

when it arrived, lattice fries & burger were slightly warm. Americano coffee was nice and hot.

August 3, 2023
Unprompted review
Rated 1 out of 5 stars

The worst food you can get!

Any food served there is below any acceptable standard. Still wondering how is that possible that so many people still eat there? Are they masochists or something? I mean, they must like to eat rubbish and pay the money for it or what.

July 29, 2023
Unprompted review
Rated 1 out of 5 stars

Tim Hortons Merry Hill disgusting

Tim Hortons Merry Hill - do not go and spend a load of money for trash. All ingredients pre warmed. Cheese Burger thrown together. Chicken burger like mush. Lattice fries cold. Mcds & Five Guys everyday

July 22, 2023
Unprompted review
Rated 1 out of 5 stars

No cash accepted, pre-mixed coffee.

Cheap, tacky place, looks like a McDonalds in a motorway services.
I couldn't have a dairy alternative in vanilla coffee because it comes pre-mixed - wt..? It's meant to be a coffee house, that's for vending machines, it's just lazy.
Standard coffee is average, and not very hot.
I will never go back because they don't accept cash.
Staff don't seem too chuffed if you order at the till rather than from their screen, and there's nothing friendly or polite about them.
Don't bother.

July 13, 2023
Unprompted review
Rated 5 out of 5 stars

Great place

Great place. Fantastic burgers,much better than McDonald's. Staff always cheery and helpful. Also do Blue Light Discount which is good.

July 6, 2023
Unprompted review
Rated 1 out of 5 stars

ordered a tuna melt and proceeded to…

ordered a tuna melt and proceeded to tell us 15 minutes after waiting that they don’t have it. once receiving the food they didn’t give us sauces and charged us for a sauce we didn’t get. also the staff were not wearing gloves and only wore once i told them to my self and the caramel frappe had no coffee in. staff are so un hygienic. absolutely raging!

July 2, 2023
Unprompted review
Rated 1 out of 5 stars

The world's most expensive breakfast , forget customer service

Fined a £100 for parking whilst in Tim Hortons Mansfield, Nottinghamshire . No one answers the complaints option in the web page and they have no contact email to complain to .
Not great food and to be honest disorganised and slow . I've been to the outlets in Canada and the UK is a poor copy .
The entire Tim Hortons experience was terrible mainly due to the aftermath , I will never visit the store again and urge other people to think twice . No one wants the most expensive breakfast in the world , mine cost £116 with the fine . Tim Hortons do not respect the customer as they clearly don't want to be contacted if you have a complaint . Disgusting behaviour for a company who are trying to grow in the UK !

May 1, 2023
Unprompted review
Rated 2 out of 5 stars

Felt really ill after a meal We ate on…

Felt really ill after a meal We ate on 29th May afternoon paid 15 pounds 98 for the food. Burgers under cooked and fries soggy, the cold drinks ok , we had bad tummies on our first visit to Burton upon Trent , not happy about having bad tummies from the food we ate

May 29, 2023
Unprompted review

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