Tim Hortons Reviews 3,039

Can’t even get the order right. All of them
Might have hearing problems I paid for 2 sandwiches and got 1

We go to the Nuneaton store for breakfast and it’s amazing it’s freshly made and a prompt service so much better that McDonalds and the price is a bonus

PEOPLE,,, Don't EAT at Tim Hortons there food is (((SHIT)))
I have traveled to at least 20 countries tried so many types of food but nothing worse than Tim Hortons food they actually feed people shit

tim hortons #102779 weyburn sk!
4–5 years ago, the service at Tims here in Weyburn was really good. But now, after the management changed, the service has become poor and inconsistent. The long lines are frustrating, and the crew seems very slow. There should be a second person taking orders to help customers faster. So disappointing to see the difference now compared before. Hoping they improve their customer service soon.

Want cold food order from here. Took me 10 minutes to get to the restaurant they hadn't even started the order, it's supposed to be ready when we get there. Worst driver experience from any restaurant.

Good service

Very poor coffee quality. They should work on that instead of keep increasing prices!1!

Their price went up, quality went down. Go figure..... Nothing makes sense!

Wrong item and to the add insult the incorrect dount dint even have any filling . Contacted customer service who were so unhelpful I don't think I will be using the brand again . Our local branch was OK. But to be told by customer service they would not help and i needed to go back to the Washington branch for a refund shows how out of touch they are it was a order while traveling In can't just drive 200 miles to sort it out . I had submitted a photo of the wrong dry dount . I think I also say somthing that the branch has 3 1star reviews in the space of an hour

Update after re explain it to customer service again I was offered a voucher

I’m from Germany, living in USA. I’m spoiled where coffee is concerned. I tried the Tim Horton’s decaf. first. I was surprised how rich and full flavored it is. It’s nutty and has just the right full flavored body. Then I tried the regular blend as well. It’s the best coffee I’ve had since I left Germany! Two thumbs up!!

I'm not sure why Tim's is even still in business I stopped going a year ago I'm tired of the bad tasting coffee the poor service and the incorrect orders and then there is the cleanliness of the washrooms do they even get cleaned at all

Qew / Winston Churchill.
607 am wed.
Blonde spiky hair lady (that works there and drives black ford suv) just went on an anti Semitic rant through drive thru
I'm so disgusted

I would have loved to give it 5 stars BUT I asked for 5 pack of Ketchup for 20 cents and they didn't put any Ketchup in my bag I had to ask, and also the food is way too expensive!. But I gave it a high rating because the food is so good quality and just really good in general and it deserves a five if it was a little bit cheaper 100%

It is pretty sad when a company built on take out coffee can't figure out how to get a coffee lid that will lock open. Go to McDonalds, built on burgers and fries has100% success for locking lids back.
What the h@#l is wrong with you people. Are you trying to drive clients away instead of keeping them???

There is a certain employee and shee is there whenever we go into this Tim's during the daytime. She is lazy rude and should not be representing any business in the industry. My husband had to ask to get service today, he normally would not say anything but he stood there while she talked to an employee then she talked to talking another one. Then he asked if himself and the other person where going to get served. She got the man a small tea then went away to fill the milk, so he asked again to get service, She served him without saying anything NO THANKYOU NO HOW MUCH nothing. This is not the first time.

worst service ever, always... They went downhill in 2020 and is getting worst.. NO NAPKINS, NO BAG FOR GREASY BREAKFAST SANDWICH... I ordered two different sandwiches and she almost threw them at me and when I asked, which one is which, she replied, "I DON'T KNOW"! and slammed the window shut...

was ok but not as great as I thought it would be

Black coarse hair baked right in my bun. I have spoken several times with head office and manager from the port
hope Ontario Tim Hortons.
I am so tired of telling and retelling my story. Tim Hortons has shown me they absolutely so not care or take their customers seriously...shame on you. This is a health regulation issue. That will be my next call.

The marketing is terrible. It drives me crazy with the language they use. With the new maple butter glazed donut and the geniuses say that their CONSIOUS was saved or preserved. How do they not realize that it even sounds wrong. AND the opposite of that is UNCONSIOUS . The same as people saying something was so fun. It's so MUCH fun. I'm a senior and it isn't that it's old school or that I'm right, it's annoying is what it is. This generation is rude enough as it is and if it is an older individual that is doing this, then you need to smarten up and not be your employees BFF or go with the times.

The staffing on weekends has been terrible. 1 person in front of me and it took 20 minutes to get a coffee. They have to do something, this is every weekend. Its very frustrating