Excellent wood, great value - chimney sweep loves it "best soot, keeps chimney in good condition", burns well and heats house really well. Service is great and delivery man really helpful Just one mi... See more
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TIMPORTS – trusted wood fuel specialists since 2008.
Based in Swindon, Timports has grown to become one of the UK’s leading suppliers of premium kiln dried firewood. For over a decade we have been dedicated to delivering high-quality wood fuel, outstanding customer service, and reliable nationwide supply.
Our premium brand FLAMECO® represents the highest standards in wood fuel. Every product is carefully sourced, professionally kiln-dried, and prepared to ensure cleaner burning, higher heat output, and consistent quality.
Why customers choose Timports & FLAMECO®:
We work closely with sawmills using energy-efficient kiln drying systems, including heat exchange technology from biomass energy production, helping us produce consistent high-quality logs while supporting a more sustainable supply chain.
Through long-term partnerships with suppliers and stove centres across the UK and Ireland, we ensure customers receive the right fuel for their stove or fireplace. Our goal is simple: reliable heat, premium products, and service you can trust.
Our friendly team is always happy to help with any enquiries.
BUY FLAMECO® NOWWritten by the company

Woodsure Ready to Burn Certified
As a certified member of the Woodsure Ready to Burn scheme, backed by Defra, all firewood sold must have a moisture content of below 20% to ensure cleaner and more efficient burning.
However, FLAMECO® goes significantly further than the standard. Our premium kiln-dried logs are carefully selected and professionally dried to achieve exceptionally low moisture levels — typically below 10%.
This ultra-dry standard delivers clear benefits:
All FLAMECO® firewood is responsibly sourced from trusted UK and European partners, professionally kiln dried, and quality checked to ensure every delivery meets our premium standards.
FLAMECO® – ultra-dry premium firewood you can trust.
Unit 8, Poplar Business park, SN6 6JX, Swindon, United Kingdom
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Delivered on time good quality logs happy with purchase

Reply from Timports
Recommend, to use Hornbeam logs supplied by Timport.
Was given a sackful to try 1st, and I wasn’t disappointed. So we’re now using and very happy.

Reply from Timports
Just had another delivery from Timports. Delivered in time by a very helpful driver. Great assortment of log sizes and extremely well packed crates.

Reply from Timports
On looking at the pallet after delivery I found it to be damaged and possibly unsafe. The lower section had been split and broken framework making it unsafe. At worse it could now collapse giving no indication of the upper section failing before falling on anyone below. Your comments would be appreciated.
Delivered on time and date , the delivery driver was very helpful and friendly and positioned order exactly where I wanted it. Only slight issue was the poor pallet construction which caused issues for delivery as was a double stack and the couriers had to split into two so it remained safe in delivery truck.

Reply from Timports
Minor issue with order resolved without fuss. Thanks.

Reply from Timports
Great logs dried as described. Well packaged and crated. Information for delivery was regular and accurate. Have used Timports for several years as always meet my needs/expectations

Reply from Timports
Great Wood, good prices and ask for a specific delivery date and it arrives on that day - This is my 3rd delivery without a hitch

Reply from Timports
It was delivered efficiently, and was nice and clean, some were a little big
Very pleasant and easy to deal with, including arranging delivery.

Reply from Timports
Timports is the tops.
Great value and service from Timports. Wouldn't use anyone else.
Thank you 5*

Reply from Timports
Wood is very high quality and the service/delivery always helpful.
First class!

Reply from Timports
The pallet was not as big as other companies, thats why the price is cheap!

Reply from Timports
Logs always arrive complete full , tightly packed into the pallets in perfect condition. Perfectly sized also for the average log burner . The same delivery man carefully puts the pallets exactly where I ask him into my garage . ( you of course have to ask in advance ) . Owner , Olley , as helpful as ever . Thank you

Reply from Timports
This is the fourth time we’ve used Timports, and wouldn’t go anywhere else, the quality of wood and the service is excellent

Reply from Timports
Excellent service as always. Arrived hassle free, good quality wood, be back again next year 😃

Reply from Timports
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