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Rated 5 out of 5 stars

Fantastic knowledgeable service. We felt reassured and guided to products that fit out requirements and budget. We've had great post purchase service and feel welcome to drop a message on WhatsApp or... See more

Rated 4 out of 5 stars

The delivery directly from supplier took longer than expected and wrong item was sent for part of the delivery. Tiny feet had this item in their showroom and very kindly delivered theirs and as... See more

Rated 5 out of 5 stars

Absolute 5 star service in the Putney shop. Felt very well looked after, no question was a bother, and the owner spent a lot of time with me without rushing. We chose to pick up the pram and accessori... See more

Rated 5 out of 5 stars

We had been to 4 other big chain shops prior to finding Tiny Feet and had felt overwhelmed and ignored by sales assistants. We then went to Tiny Feet and it was a totally different experience. We actu... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

Welcome to Tiny Feet, the nursery store offering a wide range of products for babies, including cots, prams, toys, clothing & much more


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

362 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Great service with personal touch

I recently bought an inglesina pram set from Shehzad at tiny feet when I was expecting my first child. The service was great and he has detailed knowledge of all the products especially prams as that what we were looking for and helped us choose the right one. He also delivered the product home himself which had that extra personal touch.

June 9, 2023
Unprompted review
Rated 5 out of 5 stars

Perfect end to end Experience, 10/10!!

Tiny Feet were recommended by a friend and not only did Shehzad go out of his way to get the best price for us, but he always kept us up to date on the status of the items, was super quick to respond to any questions and delivered the items earlier than planned. Honestly can't fault Tiny Feet and we wish we came across this company sooner!

July 27, 2023
Unprompted review
Rated 5 out of 5 stars

An absolute gem

An absolute gem! Found this store online and when I visited it did not disappoint. They have a great variety of everything needed for baby/children. As a first time mom I was overwhelmed with choices but the salesman Shehzad was very informative and knowledgeable and through his expertise I was able to make an informative decision on my car seat, stroller and baby carrier. I found my beautiful nursery chair there however I live abroad and needed to get it shipped. I was able to arrange details via WhatsApp, the item was delivered quickly and they were very helpful in assisting me with shipping documents. Definitely would recommend this store and will shop there again. :)

July 26, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Experience

First time parents, we saw tiny feet at the NEC baby show. Very professional. Contacted them after the show even though they are based in London and we are from West Midlands, Tiny Feet talked us through all our options, sent us photos and answered all our questions via WhatsApp. They definitely do know their stuff! Did not disappoint, we received our order quickly too. It was lovely shopping with them as first time parents :)

July 8, 2023
Unprompted review
Rated 5 out of 5 stars

Made to feel valued

What a wonderful company. First dealings was at a baby show. We brought the Egg Jurassic Gold. Was given a very good discount. It was delivered by the owner, he explained everything upon delivery and asked if we had questions. It’s my daughters first child. So the information was appreciated.
I want to purchase my own stroller for the baby. The owner was so helpful sending links of the best on the market and little extras, like what you can order (mosquito net) very important as we’re going abroad and the weight of the strollers. I am of the generation that like to look before I buy. But due to the attentive care and phone calls, nothing was too much trouble. I will order my stroller from them.
Everyone likes to feel that their custom is valued. You get this 100%

July 14, 2023
Unprompted review
Rated 5 out of 5 stars

Really helpful and informative

Really helpful and informative, after care support is amazing, I went back a year after purchase for some help, they were happy to help. Would highly recommend.

July 2, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Service!

Fantastic services from start to finish. Shehzad was very patient in demonstrating all of the options that matched our requirements and was responsive in answering all questions. Very competitive on price too and personally delivered our order! Great independent business.

June 1, 2023
Unprompted review
Rated 5 out of 5 stars

Had a great experience with Tiny Feet

Had a great experience with Tiny Feet. Got the buggy I was dreaming of and the whole process was so easy and I’m thrilled with the quality of the product. Communication from the owner was fantastic and the demonstration received in store was brilliant and really informative. Thank you so much!

May 24, 2023
Unprompted review
Rated 1 out of 5 stars

Can't claim warranty on faulty product

No responses to emails re warranty of product and no one answers the phone.

May 18, 2023
Unprompted review
Tiny Feet logo

Reply from Tiny Feet

HI Alice

I am sorry to hear of the difficulties in getting touch with us

We passed on your warranty to iCandy who deal with claims directly as we no longer sell iCandy in store and they should of been in touch

I will try to chase them up for you and call you with an update

Update: If you can please check your emails as I have sent an email and am awaiting a reply

Update: Hi Alice, you should of recieved replacement wheels from iCandy.

Kind Regards
Shehzad

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