Fantastic knowledgeable service. We felt reassured and guided to products that fit out requirements and budget. We've had great post purchase service and feel welcome to drop a message on WhatsApp or... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The delivery directly from supplier took longer than expected and wrong item was sent for part of the delivery. Tiny feet had this item in their showroom and very kindly delivered theirs and as... See more
Absolute 5 star service in the Putney shop. Felt very well looked after, no question was a bother, and the owner spent a lot of time with me without rushing. We chose to pick up the pram and accessori... See more
We had been to 4 other big chain shops prior to finding Tiny Feet and had felt overwhelmed and ignored by sales assistants. We then went to Tiny Feet and it was a totally different experience. We actu... See more
Company details
Information provided by various external sources
Welcome to Tiny Feet, the nursery store offering a wide range of products for babies, including cots, prams, toys, clothing & much more
Contact info
6 Dorset Square, NW1 6QA, London, United Kingdom
- 07376949493
- customerservice@tinyfeetonline.co.uk
- tinyfeetonline.co.uk
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent customer service from start…
Excellent customer service from start to finish, a great range of brands in store- we couldn’t be happier with our pram !

Reply from Tiny Feet
Amazing!!!
The team at Tiny Feet were absolutely amazing. So professional, diligent and helpful. The knowledge they had about different baby products were just what new parents needed. When we were in the market for a pram, the team wasn’t just trying to sell us the most expensive one, but rather trying to understand what would be conducive to our lifestyle - you don’t always get this kind of service! We will absolutely be back for more baby gear!!?
I recently reached out to Tiny Feet…
I recently reached out to Tiny Feet because I needed a converter for a stroller urgently. They responded to me quickly and efficiently, sending me a payment link right away to my phone and the stroller part arrived 15 minutes later in a taxi.
Thank you so much for your help and making it so easy to get what I needed!
The best shop !
The best shop with prams and other accessories for children. In addition, incredibly helpful and friendly service. I recommend it with all my heart ! :) :) :)
Tiny Feet also big hearted
We searched a lot for cybex product. we visited many stores. Then we found this official Cybex retailer, Tiny Feet. Store employee is a nice, so much helpful and kind person who helped to find our order. We are so pleased to find the store and met the person :)
I am very satisfied with the service
I am very satisfied with the service, communication and that everything went so smoothly. will definitely recommend to friends. I am very happy to have found you. I wish you success in your work and many clients!😊

Reply from Tiny Feet
Excellent value for a great product!
Brilliant Communication!
After having an issue navigating the website, I contacted Tiny Feet directly. They sorted my issue swiftly and had my item posted the next day. Absolutely brilliant communication at every step and fast delivery. I'd definitely recommend them and use them again.
I had a great shopping experience with…
I had a great shopping experience with this company. The product was great, the customer service was fantastic and the packaging was so nicely done. I was impressed with the delivery speed too. I will definitely be shopping with them again in the future.
My Dream Buggy
Myself and partner attended the Baby Show in Olympia, where the EGG stand, which I ran to lol.
We were able to find out so much information, see mini demos on how it functions,and most importantly, test drive as where both tall people.
Making our deposit was quick and easy, and having the option of a home delivery was even better.
Definitely would recommend the company in LOVE with my EGG 2 Jurassic Black/ Gold buggy.
Very happy with product ordered and…
Very happy with product ordered and when there was a fault it was dealt with immediately. Very professional service
Reliable, professional & Fab!
We purchased our egg pram and cybex car seat from Tiny Feet at the baby show in London and from start to finish everything has been spot on! I recommended to a friend who has also placed their order too!
Recommend
Visited the Tiny Feet stand at the London baby show. They were very helpful and gave us a great deal with our Jurassic pram. Very happy with the delivery and explanation of products.
Excellent experience from start to…
Excellent experience from start to finish. I purchased whilst at the baby show and got a great deal on a great bundle - cheaper than other resellers on my full Pram kit. I actually wish I’d ordered everything else from this company.
Was contacted promptly around delivery timeframe, all organised then via watsapp making my life easier, very personalised service.
Product as described, nothing missing, delivered on time and great comms. Couldn’t ask for more.
FANTASTIC SUPERB EXPERIENCE
What a superb experience. Met Tiny Feet at the Olympia Baby Show, so glad we went and met this fantastic team of experts on baby prams and Baby equipment, being a first time Nan it was all new to me. Tiny Feet gave the best price and so much knowledge on what you need. Delivery was on time and delivered all secure and personally delivered. They all really care about their business and what it gives to its customers. Lovely experience which made buying for our daughter and our first grandchild a wonderful one. Would highly recommend Tiny Feet to all future mums to be & Nanny & Pops to be. Our daughter Carly & hubby are over the moon with her huge Egg system, everything they needed to be a first mum & dad. She even bought the second child fixtures to make it into a double pram at a later date. Excellent 5* service from a wonderful company that cares and is dedicated to helping you. Thank you so much - best price from all we looked around at too. Tiny Feet you were amazing.
Incredible service
Incredible service.
I phoned up to check stock at lunch time and the store hand delivered to my hotel that evening, ready for my arrival to London.
Highly recommended and will definitely be shopping here again.
Amazing!
We met the team at Tiny Feet at the London baby show and they were absolutely amazing! The customer service was 5 star and we brought our beautiful Jurassic Egg Pram which we are so excited about! Can’t recommend Tiny Feet enough! X
Fabulous knowledgable team
Fabulous knowledgable team, speedy delivery and held the item until I needed it which was a great help! Love our new egg2 pram & travel system!
AMAZING! Thank you
I can’t recommend this company enough! From meeting at the London baby show to delivering yourself to our home!! Thanks shehzad! 100% recommend
5 star service
The service was excellent from start to finish. From looking at the products and having them shown to us at the show, to ordering my bundle and then delivery was outstanding. Personally delivered by Shehzad from the show , service and contact was superb - would deffinetly reccomend :) 5 star service *
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






