Very impressed with Tippers. Purchased some paving slabs online for delivery. Then added a big band of sharp sand a few days later. The driver (Bert) very helpful (a credit to the company). Only 1 cri... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The gentleman at the service desk. I ordered the item over the internet and it wasn't at the local branch. The communication was good, and he arranged for the item to be delivered to the store the nex... See more
Brilliant service, everything ordered, arrived as planned. One item was damaged and getting an exchange delivered was so easy, straight forward and quick. Great job Tippers, and free delivery over £50... See more
Nuneaton tippers have been great helping us out with our project, providing good quality materials, fast reliable service.One of best customer service experiences I have ever had from the sale team gr... See more
Company details
Written by the company
Tippers is a Family run Builders Merchant providing quality building materials for trade and DIY in Lichfield, Tamworth, Kidderminster, Uttoxeter, Birmingham, Wolverhampton, Huthwaite, Rugeley and Nuneaton.
Contact info
Europa Way, WS14 9TZ, Lichfield, United Kingdom
- 01543 440000
- info@tippers.com
- tippers.com
4.6
Excellent
379 reviews
Replied to 25% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service and competitive prices
Great service and competitive prices. Delivery driver very friendly and helpful.
February 23, 2026
Would definitely recommend
Easy to order, quick to deliver. The sleepers we ordered are exactly as described. Good quality and great price. Would definitely use again.
February 22, 2026
⭐️⭐️⭐️⭐️⭐️
Best price and easy click & collect service
Great people to deal with
⭐️⭐️⭐️⭐️⭐️
February 25, 2026
Great company
Great company, excellent staff who are always helpful and the product range is amazing. I always use Tippers for any project I am doing
February 22, 2026
Delivered on time and in the right…
Delivered on time and in the right place so we could finish our job. Great service and a great price.
Thanks.
February 23, 2026
Sheet ply
Ease of ordering, delivered when i wanted it, top driver happy & courtious, what more could you want from a company
February 1, 2026
no delviery date was given
no delviery date was given, after we followed up, although we requested for 48 hours notice we were given only 4 hours notice, and since no reply came for the bleow email so we had to keep our cars at the road all day inconviencing our neighbours ( as we are located in a tight corner)
2 - only proforma invoice/quote was sent we need actual invoice for our records
3 - some of the wood (atleast 3 cuts of 1.6 metres have defects and are broken)
4 - although we requested the 45 mms be cut in two they were not
It was all done in a hurry we think - the man who dropped it off was in such a rush - but he has a picture of one of the broken pieces.
Edits
No email was provided for delivery
i asked if additional payment request for cutting could be sorted with office but it was not followed up with me
i do not wish to speak to the same person but a senior manager who can address these in a more diplomatic fashion and provide refund for the broken timber lengths
January 27, 2026
Reply from tippers.com
Hi, thank you for your feedback. We’re sorry to hear you were disappointed with your experience.
Following a full review of your order and our delivery process, we can confirm the following:
Delivery notification was provided with 48 hours’ notice via email.
Our drivers are able to allow a reasonable amount of time on site; however, they are not able to wait while every individual length of timber is inspected before departure.
With regard to the additional cutting request, this could not be completed as the order had not yet been paid for. As standard policy, we are only able to process cutting services once full payment has been received.
If you would like to discuss this further, please contact Matt, our Timber Centre Manager, on 01543 440033, who will be happy to assist.
Kind regards,
Tippers Customer Service Team
helpful delivery driver
helpful delivery driver, only small issue was delivery by 12:00 didn't arrive till 15:00
January 22, 2026
Brilliant service
Brilliant service, very helpful and friendly,cheaper than your local DIY warehouse too.
February 5, 2026
Unprompted review
It arrived on the schedule day and the…
It arrived on the schedule day and the delivery guys were very helpful.
January 24, 2026
Great customer service
Great customer service, good prices and availability of products
January 23, 2026
Nice friendly service at the till
January 6, 2026
Delivered on time at the correct…
Delivered on time at the correct address, driver very helpful and friendly
January 6, 2026
Highly recommended across all branches
Highly recommended across all branches. All staff are friendly and extremely helpful. A massive thank you to Ian from the Plumbing Department in Lichfield for his outstanding support.
January 4, 2026
On the day I went it was not very busy…
On the day I went it was not very busy and the de was quick and staff helpful loading my pick up
January 2, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.