Tiramisu Cake UK Reviews 

95
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 61 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the incredibly delicious taste, beautiful presentation, and rich, creamy texture of the desserts, describing them as absolutely perfect for memorable celebrations. People also highlight the wonderful protective tin packaging, extremely accommodating staff, and reliable, timely delivery services for major events like weddings and birthdays. However, some reviewers were not happy with occasional delivery delays, damaged packaging issues, and minor frosting presentation flaws experienced upon arrival. A few customers additionally mentioned unexpected changes in delivery schedules, missing drivers, or frustrating communication hurdles regarding their important scheduled orders.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting that the tiramisu is exceptionally delicious,... See more

Delivery service

Consumers find delivery service to be positive, noting that orders frequently arrive on time, well-packed,... See more

Quality

Users describe positive interactions with quality, consistently praising the delicious taste, creamy texture,... See more

Order

Clients share positive opinions on order, noting they placed successful requests for weddings, birthdays, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting that the team is very responsive,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The tiramisu is absolutely delicious - creamy, rich and beautifully made. We ordered a tasting portion as we were considering it for our wedding, and it did live up to our expectations. The deli... See more

Rated 5 out of 5 stars

I ordered one original and one Pistachio to be sent to my tiramisu loving best friend for her birthday and she absolutely LOVED them and has said how delicious they were!! Even her husband who is not... See more

Rated 5 out of 5 stars

The tiramisu was so beautiful it tasted amazing. Only problem was the delivery but the owner sorted it out. Would definitely recommend the tiramisu though due to the delivery. I think the delivery dri... See more

Rated 5 out of 5 stars

Firstly, arrived promptly and wonderfully packed so it was properly chilled. Looked so beautiful in amazing tin! We had a friend over so we shared. Warning!!! Don't share - it was better than... See more


Company details

  1. Dessert Shop
  2. also in
  3. Online Food Ordering Service

Written by the company

TiramisuCakeUK is a Great Taste Award–winning dessert brand, redefining tiramisu in the UK through precision, craftsmanship, and a refined alcohol-free recipe. Each tiramisu is prepared fresh to order using carefully sourced ingredients — rich mascarpone, fresh British cream, real eggs, and freshly brewed coffee — delivering a clean, balanced flavour with no shortcuts. Our desserts are presented in elegant, reusable tins and crafted to create a luxurious experience, whether for gifting, celebrations, or personal indulgence. UK Delivery
 We deliver chilled across the UK using trusted courier partners. Every order is carefully packaged to maintain quality during transit. Our products are made fresh and remain best enjoyed within their chilled shelf life upon delivery. Weddings & Events
For weddings, events, and time-sensitive occasions, we provide dedicated hand delivery. This ensures maximum freshness, controlled handling, and precise timing — the standard required for once-in-a-lifetime moments. At TiramisuCakeUK, we don’t just deliver dessert — we deliver a complete, award-recognised experience from preparation to arrival. Trusted by a growing community of customers across the UK.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

95 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 2 weeks

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4.4

All reviews

(95)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wonderful!

The cake was lovely and arrived on the date I selected. Will definitely be using Tiramisu Cake again for the coffee lovers in my family.

August 5, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional all the way

Honestly, cannot complain at all. Apart from the excellent service and their aim to put the customer first, Tiramisu Cake UK have ticked all my boxes. Delicious Tiramisu, exceptional customer service, and something else I loved is the tin packaging. It not only keeps the tiramisu cool, but looks so professional and sophisticated. Such a good example of a packaging that is perfect to reuse. Highly recommend this company. Best and most beautiful looking Tiramisu Ive ever tasted from start to finish. Highly recommend!

August 3, 2025
Unprompted review
Rated 5 out of 5 stars

Perfection in a tin

Absolutely loved it!! The packaging was brilliant with the freeze packs to keep it cool! The metal tin the taste everything was 10/10

July 30, 2025
Rated 3 out of 5 stars

The cake was amazing but not delivered on chosen date

The cake was amazing, I bought it for my mums birthday and we really enjoyed it. However unfortunately it didn’t come on the date selected, this may have been due to the delivery company but when you’re paying extra to choose which date it comes on and stay at home all day waiting for the delivery it is quite annoying that it came a day late.

July 20, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Tiramisu!! Highly recommend

Amazing customer service, so kind and easy to ask questions. The tiramisu arrived super quickly, ordered Friday came the Monday of right after. It was soo delicious, can see myself ordering again and again.

July 8, 2025
Unprompted review
Rated 5 out of 5 stars

Really amazing customer service!

Really amazing customer service!! Was really happy with my order and it came exactly on time as I asked! They reply fast and helped and adjusted occording to my needs! And not to forget their pistachio tiramisu tasted amazing!! 10/10 deffo recommend!!!

July 5, 2025
Rated 5 out of 5 stars

Great experience from start to end

Great experience from start to end. Ordering process via their website is quite easy and straightforward. The team is always there if you have any enquiries. The tiramisu arrived chilled and was well packaged to avoid any damage during delivery.
The tiramisu is made with fresh premium ingredients and tastes great!
It has become my go-to dessert for any occasion and I know that they will not disappoint!

May 30, 2025
Tiramisu Cake UK logo

Reply from Tiramisu Cake UK

Thank you so much for your kind words! 💚
We’re thrilled to hear that you enjoyed the full experience — from ordering to delivery to the final spoonful!
Your support means everything to us, and we’re so happy to be your go-to dessert.
Looking forward to delighting you again soon! 🍰✨

– The TiramisuCakeUK Team

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