Title: Style & Shopping Tools Reviews 

1,094
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 870 reviews, reviewers had a great experience with this company. Customers found the styling sessions helpful and straightforward, appreciating the guidance and innovative clothing ideas provided by the stylists. Many enjoyed learning about body types and colors that suit them, which helped them make better shopping choices and put outfits together. The stylists were frequently praised for being friendly, helpful, and attentive, often understanding customer needs better than they did themselves. However, some people were dissatisfied with the product, feeling that the outfits were not always tailored to their body shape or preferences, and that sessions sometimes felt repetitive. A notable concern for some customers was the company's refund policy, with several reviewers reporting difficulties in obtaining refunds for services they did not use or were dissatisfied with.

What people talk about most

Product

People report ambiguous experiences with product offerings, with some reviewers finding pieces classy and... See more

User experience

Customers consistently note positive experiences with user experience, finding it helpful for making better... See more

Staff

Users describe positive interactions with staff, with many reviewers praising stylists for being friendly,... See more

Service

Reviewers highlight ambiguous aspects of service, with many expressing disappointment and advising against... See more

Refund

Consumers express significant dissatisfaction with the refund process, frequently reporting that their... See more

Reviews shaping this summary

Rated 4 out of 5 stars

1st capsule was not great. Most items were not available in my size Appreciate customer service rescheduling another. Not sure that each session is taken into consideration to make the whole design... See more

Company replied

Rated 4 out of 5 stars

I am loving the input and guidance. What I am not loving is the fact that the items I would like to order I cannot tell if they are inUSD or Australian dollars. I would also like to know where the si... See more

Company replied

Rated 4 out of 5 stars

Kiara, my stylist was very helpful and friendly. I loved the outfit she picked for me and will probably buy most of the items. Shoes are one thing I never buy online. As others have mentioned the... See more

Company replied

Rated 4 out of 5 stars

Originally, I was very disappointed with my experience with Title Outfits. I felt I had been tricked into signing up for a service I did not want. And when I originally reached out for assistance in... See more

Company replied


Company details

Written by the company

TITLE takes the stress out of "what do I wear?" — because your personal stylist is always just one message away. Tell us your style, your mood, your plans — and get outfits curated specifically for you. No more standing in front of a full wardrobe feeling like you have nothing to wear. TITLE acts as a digital stylist who knows your taste, recommends pieces that actually work for your body and lifestyle, and helps you shop smarter. Whether you're building a capsule wardrobe, preparing for a special occasion, or just want to look good every day — TITLE makes personal styling accessible to everyone, not just the few.


Contact info

4.0

Great

TrustScore 4 out of 5

1K reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.0

All reviews

(1,094)

838 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Didn’t like many of the shopping…

Didn’t like many of the shopping options provided.

February 8, 2026
Title: Style & Shopping Tools logo

Reply from Title: Style & Shopping Tools

Dear Helen!
Thank you for sharing your honest feedback.

We understand that not every shopping option will resonate, and style preferences can be very personal. Our recommendations are meant to be a starting point, and they improve as more preferences are selected.

We truly appreciate you giving it a try and letting us know where it fell short. If you’d like to share more specifics or need assistance, our support team is always happy to help at customer.care@title-app.co.

Kind regards,
TITLE Team

Rated 5 out of 5 stars

Cool app

Cool to see how they are able to show outfit ideas and then gather data based on choices so feels more personal and helpful to show how to put articles of clothing together

February 8, 2026
Title: Style & Shopping Tools logo

Reply from Title: Style & Shopping Tools

Dear Rachel!
Thank you for the great feedback!

We’re glad you enjoyed seeing how the app creates outfit ideas and adapts based on your choices. Making the experience feel personal and genuinely helpful is exactly what we aim for.

It’s wonderful to hear that the way we show how to put pieces together stood out to you. We appreciate you taking the time to share your experience and hope you continue to find inspiration along the way.

Kind regards,
TITLE Team

Rated 5 out of 5 stars

Ok so far….some outfits I likes

Ok so far….some outfits I likes. Many I didn’t

February 8, 2026
Title: Style & Shopping Tools logo

Reply from Title: Style & Shopping Tools

Dear Cheri!
Thank you for sharing your honest thoughts.

We’re glad to hear that some of the outfits resonated with you, even if not all of them were a fit. Style is very personal, and part of the process is discovering what truly works for you.

Your feedback helps us continue improving the variety and relevance of our recommendations. We appreciate you giving it a try and hope more looks grow on you as you continue exploring.

Kind regards,
TITLE Team

Rated 5 out of 5 stars

Please refrain from using surgically enhanced woman as examples

Except for the very first part where Kim Kardashian was mentioned as an example, the experience has improved. Title should refrain from using the images of heavily surgically enhanced women. These women usually will have their own stylists and would probably not be using Title as a resource. No negativity intended.

January 9, 2026
Title: Style & Shopping Tools logo

Reply from Title: Style & Shopping Tools

Dear Valued Customer!
Thank you for sharing this thoughtful feedback with us.

We appreciate you pointing out your concern regarding the use of heavily surgically enhanced celebrities as examples, and we understand how that can feel less relatable. Your perspective helps us reflect on how representative and realistic our visual examples should be for our community.

We’re glad to hear that aside from that initial mention, your overall experience has improved. Feedback like yours is invaluable as we continue refining Title to better serve real, everyday users.

Kind regards,
TITLE Team

Rated 5 out of 5 stars

Easy to use thank you

February 7, 2026
Title: Style & Shopping Tools logo

Reply from Title: Style & Shopping Tools

Dear Shar!
Thank you so much for your kind feedback!

We’re happy to hear you found the platform easy to use. Creating a smooth and simple experience is always our goal.

If you ever need help or have questions along the way, our support team is ready to assist. We truly appreciate you taking the time to share your experience.

Kind regards,
TITLE Team

Rated 1 out of 5 stars

The app is useless and no refunds

The app is useless. It starts with theory about the body shapes and what’s better for any shape but then proposes generic outfits. No personalisation. Most of outfits come from one brand , so you pay for their marketing. I cancelled my subscription on time and then removed the app, but I was still charged once, apparently something went wrong (???). Never again!
Second phase: They suggested to reach out and, after I did, they didn’t respond: great customer service

February 7, 2026
Unprompted review
Title: Style & Shopping Tools logo

Reply from Title: Style & Shopping Tools

Dear Maria!
We’re truly sorry to hear about your experience.

We understand how frustrating it must have been to go through the body shape guidance and feel the outfit suggestions didn’t feel personalized, and the unexpected charge after canceling only adds to that frustration. We’d like to make this right and clarify what happened with your subscription.

Please reach out to us at customer.care@title-app.co, and our team will assist you promptly with a refund and any questions you have. Your feedback is invaluable and helps us improve our personalization so that the app better meets everyone’s needs.

Kind regards,
TITLE Team

Rated 5 out of 5 stars

It was fun and easy

It was fun and easy! I wanna go back and look at my choices and start shopping!

February 7, 2026
Title: Style & Shopping Tools logo

Reply from Title: Style & Shopping Tools

Dear Valued Customer!
Thank you so much for sharing your experience!

We’re thrilled to hear you found it fun and easy to use. Being able to revisit your choices and explore them again is all part of the journey, and we’re glad you’re excited to start shopping.

Our goal is to make the process enjoyable and stress-free from start to finish. We truly appreciate your feedback and hope you continue to enjoy exploring your options.

Kind regards,
TITLE Team

Rated 1 out of 5 stars

Complete scam

Complete scam. I downloaded this app after clicking on an ad for an Amazon wardrobe capsule. It then took me to a quiz in the Dressly site and then eventually wanted me to download the Title Outfits app. As I navigated through this app, I knew I would not have the time for this and it was not what I was expecting so I preceded to cancel the subscription knowing I would be out $14.95 for the trial. I cancelled and then went on with life only to find out that a month later, they still charged me $44.99. I quickly sent an email reporting the issue and asking for a refund. What I got back was a denial and an argument. They denied that I cancelled the subscription and refused to issue a refund. When I searched online I found numerous complaints of the same. I’m very surprised to see the positive reviews on this site but look a little closer and you’ll see that each review is very similar. They mention the same people over and over in the same style of writing. Yep, fake reviews. Stay away from this app and any ad disguised as an Amazon Wardrobe Capsule. Already reported to PayPal and Apple Store and they are currently under investigation.

January 5, 2026
Unprompted review
Title: Style & Shopping Tools logo

Reply from Title: Style & Shopping Tools

Dear Christy!
We’re very sorry to hear about your experience and understand how upsetting this situation feels.

We take concerns about billing, cancellations, and transparency extremely seriously, and we regret that this did not meet your expectations. We’d appreciate the opportunity to review your account details and clarify what may have gone wrong regarding the cancellation and charges.

Please contact our support team directly at customer.care@title-app.co so we can look into this thoroughly and work toward a resolution. Your feedback is important to us and helps us improve both our communication and processes.

Kind regards,
TITLE Team

Rated 2 out of 5 stars

I want a capsule wardrobe with pieces I…

I want a capsule wardrobe with pieces I already have

February 7, 2026
Title: Style & Shopping Tools logo

Reply from Title: Style & Shopping Tools

Dear Susana!
Thank you for your feedback.

We understand that creating a capsule wardrobe using your existing pieces is important to you. Our team is constantly working to improve the app and provide more flexible, personalized styling options.

We appreciate your honesty and will take your comments into account as we enhance the experience. If you’d like to share more details or get further assistance, please contact us at customer.care@title-app.co.

Kind regards,
TITLE Team

Rated 5 out of 5 stars

It was fun and educational

It was fun and educational

February 7, 2026
Title: Style & Shopping Tools logo

Reply from Title: Style & Shopping Tools

Dear Lisa!
Thank you for your feedback!

We’re thrilled to hear that you found the experience both fun and educational. Our team works hard to make learning enjoyable and engaging for all users.

Your comments motivate us to keep improving and creating valuable experiences. We truly appreciate you taking the time to share your thoughts.

Kind regards,
TITLE Team

Rated 5 out of 5 stars

Fantastic!

February 7, 2026
Title: Style & Shopping Tools logo

Reply from Title: Style & Shopping Tools

Dear Lisa!
Thank you for your feedback!

We’re thrilled to hear that you found our service fantastic. Our team works hard to provide a smooth, reliable, and enjoyable experience for all users.

Your comments motivate us to keep improving and delivering high-quality service. We truly appreciate you taking the time to share your experience.

Kind regards,
TITLE Team

Rated 1 out of 5 stars

Options

I didn’t see much that I liked

February 6, 2026
Title: Style & Shopping Tools logo

Reply from Title: Style & Shopping Tools

Dear Shelly!
Thank you for sharing your honest feedback.

We’re sorry to hear that the options didn’t quite match your taste, and we understand how disappointing that can feel. Style is very personal, and your input helps us improve the variety and relevance of what we offer.

We have reached out to you with a solution via email (from customer.care@title-app.co), and kindly ask you to check the Inbox and/or Spam folder. We truly appreciate you taking the time to let us know, and we hope future updates feel more aligned with what you’re looking for.

Kind regards,
TITLE Team

Rated 5 out of 5 stars

I love to take quizzes

I love to take quizzes, especially about myself. This helped me hone in on my style a little bitt.

February 6, 2026
Title: Style & Shopping Tools logo

Reply from Title: Style & Shopping Tools

Dear Bonnie!
Thank you for sharing your experience!

We’re so glad you enjoyed the quizzes—they’re designed to be fun while helping you learn more about your personal style. It’s great to hear that they helped you narrow things down and gain more clarity.

Self-discovery is a big part of the journey, and we’re happy to be part of it. We really appreciate your feedback!

Kind regards,
TITLE Team

Rated 5 out of 5 stars

Silvia was great

Silvia was great! She considered my color palette and body shape to create a travel outfit.

February 6, 2026
Unprompted review
Title: Style & Shopping Tools logo

Reply from Title: Style & Shopping Tools

Dear Dawn!
Thank you for your lovely feedback!

We’re so happy to hear that Silvia created a travel outfit that truly considered your color palette and body shape. Personalized attention like this is exactly what we aim to deliver.

It’s great to know you felt seen and supported in the process. We truly appreciate you sharing your experience!

Kind regards,
TITLE Team

Rated 5 out of 5 stars

Success and Concerns Seeing actual outfits that were made…

Seeing actual outfits that were made for my body shape. My only concern is the shoes. I cannot wear shoes with large heels. I am 73 and balance is a problem for me.

February 5, 2026
Title: Style & Shopping Tools logo

Reply from Title: Style & Shopping Tools

Dear Ramona!
Thank you for sharing your experience with us.

We’re so glad to hear that seeing complete outfits tailored to your body shape was helpful and meaningful for you. We also truly appreciate you sharing your concern about shoes, and we completely understand how important comfort and balance are.

Your feedback is valuable and helps us improve recommendations to better suit individual needs. We’re grateful you took the time to let us know.

Kind regards,
TITLE Team

Rated 5 out of 5 stars

Some pieces I would never choose

Some pieces I would never choose, some I have so many. Now I understand it’s combining the shape of the pieces that accentuates what I like about my shape.

February 5, 2026
Title: Style & Shopping Tools logo

Reply from Title: Style & Shopping Tools

Dear Shan!
Thank you for sharing your experience!

We love hearing how discovering new combinations helped you see your style in a fresh way. Understanding how different shapes work together can really highlight what you love about your own shape.

It’s great that the process brought clarity, even with pieces you wouldn’t normally choose. We’re so glad the experience was helpful and insightful for you.

Kind regards,
TITLE Team

Rated 3 out of 5 stars

I like the number of options to choose…

I like the number of options to choose from

February 5, 2026
Title: Style & Shopping Tools logo

Reply from Title: Style & Shopping Tools

Dear Diane!
Thank you for your feedback!

We’re glad to hear that you like the wide range of options available. Giving users flexibility and choice is very important to us.

We hope you continue to enjoy exploring everything the app has to offer. Your input is truly appreciated!

Kind regards,
TITLE Team

Rated 1 out of 5 stars

Do not trust this company

Do not trust this company. Beyond disappointed. Just when you think you get a hold of a human customer service representative and not a bot, TITLE will still not deliver support or honor their commitments. I would rate zero stars if that was possible. Truly dishonest.

February 5, 2026
Unprompted review
Title: Style & Shopping Tools logo

Reply from Title: Style & Shopping Tools

Dear Stefanie!
We’re truly sorry to hear about your experience and understand how disappointing and frustrating this must have been.

This is not the level of service we strive to provide, and we take concerns like yours very seriously. We would really like the opportunity to review your case and address what went wrong.

Please contact us directly at customer.care@title-app.co with your account details so a member of our team can assist you personally. Your feedback matters to us, and we hope we can work toward a fair resolution.

Kind regards,
TITLE Team

Rated 5 out of 5 stars

Easy to make

Easy to make, good result

February 5, 2026
Title: Style & Shopping Tools logo

Reply from Title: Style & Shopping Tools

Dear Gaby!
Thank you for your review!

We’re really glad to hear that you found Title easy to use and that you were happy with the results. Creating a smooth and stress-free experience is very important to us.

Your feedback means a lot and helps us continue improving. We hope Title keeps supporting you just the way you need.

Kind regards,
TITLE Team

Rated 4 out of 5 stars

Early Days?

Not sure if the app is glitch free and as user friendly as I could be yet but I like the idea of this.

February 5, 2026
Title: Style & Shopping Tools logo

Reply from Title: Style & Shopping Tools

Dear Lindsey!
Thank you for your honest feedback.

We’re glad to hear that you like the idea of the app, even in these early days. We’re continuously working to improve performance and make the experience as smooth and user-friendly as possible.

We truly appreciate you sharing your thoughts and helping us improve.

Kind regards,
TITLE Team

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