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Review summary

Created with AI, based on recent reviews

Evaluating 128 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their thoughtful design, comfort, and functionality, making them suitable for various activities and everyday wear. Many people highlight the exceptional quality and durability of the clothing, noting that items hold up well over time and maintain their appearance even after numerous wears and washes. Reviewers also frequently commend the excellent customer service, appreciating the helpfulness and support received from staff. However, some customers also noted issues with the return policy, mentioning that they had to pay for return shipping and experienced slow or complicated return processes. A few other people also felt that the quality of some clothing items has declined, and others reported difficulties with online ordering and gift card recognition.

What people talk about most

Product

Reviewers highlight positive aspects of product, praising the wonderful quality of items and the thoughtful... See more

Quality

Customers had positive experiences with quality, often describing items as wonderful, well-made, and... See more

Customer service

Customers consistently note positive experiences with customer service, praising the helpfulness and... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers expressing satisfaction with the... See more

Return policy

Reviewers mention ambiguous feedback about the return policy, with many customers finding the process easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I absolutely love the pants from Title nine. The fleece lining makes them perfect for colder hikes and camping. I have another pair of pants for even outdoor climbing, and they’ve held up really wel... See more

Company replied

Rated 5 out of 5 stars

Cold Killer pants are my go to! I can rarely find active pants that fit, but these pants are perfect for my body type, and can get me through a cold day at an ultimate frisbee tournament, home dry a... See more

Company replied

Rated 5 out of 5 stars

Title Nine is one of those brands that just gets it. Their pieces are comfortable, functional, and flattering, making them easy to wear for everything from workouts to travel days to everyday life. I... See more

Company replied

Rated 5 out of 5 stars

I have been shopping at Title Nine for years! I love their clothing and they have excellent customer service. If you’re lucky enough to visit one of their stores you can try on even more styles and le... See more

Company replied


Company details

  1. Activewear Store
  2. Clothing Store
  3. Sportswear Store
  4. Sportwear Manufacturer
  5. Women's Clothing Store

Written by the company

Run by women, not by Wall Street. Providing outdoor adventure apparel for women who lead, risk, own in the outdoors and beyond. Since 1989, our women-run and owned business has created and curated the world’s best performance clothing, swimwear and adventurewear that supports women’s movement from street to summit to sea. Title Nine is for the extreme adventurers, the daily movement enthusiasts, and every woman in between. #FindYourWild


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

144 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 81% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best play & work clothing for active/athletic women

I’ve purchased clothing and gear from Title Nine for a long time (20+ years). The clothing is consistently well made, long lasting, and fits my life. T9 is my go-to for clothes that don’t go out of fashion and that work for work, play, travel, and hanging out. T9 helps me look professional when I bike to work and travel (regardless of mode). A huge bonus is that almost everything packs up small and shakes out w/o wrinkles. I travel frequently and have never checked luggage. The swim suits are the best (!!). They look great and stay put even for cartwheels and paddleboard dives. Skorts are a fav - great for staying cool w/o flashing. Online and in-store help has always been great. Returns are easy. Wish there was a store closer than 170 miles!

February 1, 2026
Unprompted review
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Reply from Title Nine

Hi friend! 20 years, that puts the biggest smile on our faces! We are so honored to have been in your closet (and your carry-on) for two decades. We love that you’re out there doing cartwheels and biking to work in our gear - that is exactly why we do what we do. We’ll keep the wrinkle-free skorts coming if you keep the adventures going.

P.S. We wish we were closer than 170 miles, too! Next time you find yourself near one of our stores, please pop in and say hi, we'd love to see you!

Rated 5 out of 5 stars

Love Title9

Love Title9! They have amazing clothes for all types of active girls. Im a hiker and find comfortable, FLATTERING, easy to care for clothes here. From purchasing to keeping or returning, their process is super easy and fast. The reviews from other shoppers are honest and helpful. I also love that they read the reviews and make adjustments to their lines based on our feedback.
I dont remember when I first started shopping there, but Ive been a customer for years now and hope to be for the future.

January 1, 2026
Unprompted review
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Reply from Title Nine

Hi Samantha, thank you so much! We are hikers, too, so we know how important that 'comfortable but flattering' balance is. You hit the nail on the head - we really do read every review and use them to tweak our designs. We’re so happy to have you in the T9 family for the long haul!

Rated 5 out of 5 stars

I love Title nine

I love Title nine! I have been shopping with them for years and absolutely love everything I buy and I get to support woman while getting great clothes

February 20, 2026
Unprompted review
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Reply from Title Nine

Hi Tiffany, we love this! Thank you for being a part of our mission. It’s customers like you who allow us to keep supporting women in business and in the outdoors. High-quality gear and woman-power - the perfect combo!

Rated 5 out of 5 stars

I’m a big fan of Title Nine

I’m a big fan of Title Nine. The clothes are definitely made for women and I love the at it has clothing made for all heights and sizes. As a climber and a hiker, th cloths definitely flatter me and I love the color options!

September 15, 2025
Unprompted review
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Reply from Title Nine

Yesss Rebecca, Scale those peaks! 🧗‍♀️ We are so glad our fit and color options are working for you. We know women come in all heights and sizes, and we want every climber to feel confident and flattered in our gear. See you out on the trails!

Rated 5 out of 5 stars

Fantastic concept and execution

The idea behind the whole company is absolutely something I support. Clothes are made for anyone and everyone, all body shapes and styles. Perfect for those who are just getting into the swing of the outdoors, or for long time outsdoors-women.

February 18, 2026
Unprompted review
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Reply from Title Nine

Hi Katie, Thank you for the kind words! We believe the outdoors is for everyone, whether it’s your first mile or your thousandth. It’s so great to hear that our mission is resonating with you. Thanks for being part of the T9 community!

Rated 5 out of 5 stars

I am slowly working to replace all of…

I am slowly working to replace all of my activewear clothing with Title Nine pieces. I love the fabrics, fit, functionality and durability of the pieces I own. I especially love my Speed Racer Tunic Dress, Sleeveless Hoodie Boom Dress (In 3 colors!) and all of my mix-and-match swimwear. Title Nine's generous return policy makes trying new styles a no-brainer!

June 18, 2025
Unprompted review
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Reply from Title Nine

The Boom Dress in 3 colors?! You are a woman after our own hearts. We love being your 'no-brainer' choice for activewear, Kim!

Rated 5 out of 5 stars

Title Nine’s Tall Girl Approval

Title Nine’s selection of long-length pants has been my favorite! As a tall girly, their website makes it easy for me to try on different sizes to find the right fit. They also have so many fun colors & prints. I have loved the durability and fit of the Crash and Valhalla pants. Every worker I have interacted with has always left me with a positive experience. I love supporting woman owned businesses who make gear that actually works for women!

February 2, 2026
Unprompted review
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Reply from Title Nine

Hi Briana - thank you so much for this feedback, we are so glad that you were able to find our bottoms in a suitable length for you! We're stoked to hear that our gear is helping you get outside to find your wild. Stay tuned for even more amazing styles - in long - dropping all year long!

Rated 5 out of 5 stars

Title Nine is the only brand that has everything I need for hiking, swimming and trail running.

Title Nine is the only brand that has everything I need for hiking, swimming, and trail running. They have high-quality products and the best-fitting swimsuits and bras I can find anywhere. I like how they are women-owned and founded, as they don't have Wall Street pressure to conform like so many other brands. They stand out, and I love them.

February 14, 2026
Unprompted review
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Reply from Title Nine

You hit the nail on the head! Being independent lets us focus on the fit, not the bottom line. So glad you can feel the difference in our gear!

Rated 5 out of 5 stars

support a women owned business

I always love to support a women owned business and Title Nine makes it easy!
All of their clothing is so cute yet comfy. And I like that I can get some of my other favorite brands from the same place (like Toad&Co).

February 15, 2026
Unprompted review
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Reply from Title Nine

Hi Amanda - we are so glad that you've been able to find some of your favorite brands alongside Title Nine! Our team works hard to curate the best selection of brands to help you get outside, thank you for letting us be a small part of your outdoor adventures!

Rated 5 out of 5 stars

Built for Women’s Bodies

Title Nine always provides me with great technical clothing for the outdoors that fit a woman’s body! From swimsuits to hiking pants, I’m obsessed with my Title Nine gear…

August 28, 2025
Unprompted review
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Reply from Title Nine

Kaitlyn, thank you so much for taking the time to share more about your experience with our gear! We love to hear that you've been able to adventure outdoors in our gear - whether that's hitting the water or trekking up the trails, we love coming along while you find your wild!

Rated 5 out of 5 stars

I absolutely LOVE Title Nine’s CRASH pants

I absolutely LOVE Title Nine’s CRASH leggings and pants. I live in Eastern Canada where the cold isn’t just cold — it’s damp. And that kind of chill gets into your bones. These are the first leggings I’ve found that actually keep me warm without feeling bulky or stiff.

What I love most is how versatile they are. I can go from sitting at my computer working, to walking the dog, to playing in the snow with my toddler — and I don’t have to change. They’re warm, comfortable, flattering, and still feel stylish enough to wear all day.

I also really appreciate that Title Nine is women-led and genuinely focused on female fit. The sizing range is inclusive, and in my experience everything fits true to size. It’s clear the clothing is designed by women who actually move and live full lives.

Shipping has always been fast and smooth for me, and everything arrives exactly as expected.

If you live somewhere cold (especially damp cold!), the CRASH leggings and pants are worth every penny.

February 5, 2026
Unprompted review
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Reply from Title Nine

Hi Katie, we appreciate you taking the time to share your feedback - we're shivering just imagining Eastern Canada, but you're spot on that our Crash bottoms are the perfect way to stay cozy in the chilliest of temps. Stay tuned for even more fun styles & colors of our Crash collection coming later this year!

Rated 5 out of 5 stars

Not one thing wrong - and I tried REALLY hard!

Shopping Experience? Awesome.
Variety of Options? Amazing.
Quality of Gear? Perfect.

Sorry! I racked my brain to think of problems or issues and there are none. Just adore this company and the products it curates.

February 6, 2026
Unprompted review
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Reply from Title Nine

Robin! We're stoked to hear you've loved your experience shopping at Title Nine, that variety and quality you mention is 100% what we strive for - thank you for bringing us along on your outdoor adventures!

Rated 5 out of 5 stars

Most women-forward company on the market

I've been shopping at and appreciating Title Nine for years. Not only do they produce high quality Title Nine branded product, but they carry the best of the best of other women-owned outdoor and activewear brands. Verry few companies care as much or more about serving the needs of women.

October 15, 2025
Unprompted review
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Reply from Title Nine

Thank you so much for sharing, Cassie! Our teams work hard all year long to curate the best collection of outdoor adventure apparel and gear. Getting to support women owned businesses and adventurers is the absolute highlight of our year, every time!

Rated 1 out of 5 stars

What happened to Title Nine’s quality?

Title Nine used to make some great clothes. However I recently purchased a dress and pants from them and man is the material cheap! Its pretty clear that these garments wouldn’t last a year of use. This is so said.

February 11, 2026
Unprompted review
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Reply from Title Nine

Hi Pat, we appreciate your feedback and are so sorry to hear the dress and pants you received didn't feel like the Title Nine quality you’ve come to expect. While we do source globally to find the best technical fabrics, we haven't changed our 'indestructible' standards. If a piece didn't live up to the T9 quality you remember, we want to know about it.

I would love to follow up directly to understand more about the products you received. I have requested information here through TrustPilot in order to do so. This type of feedback is valuable to our product team and I'd love to pass on the specifics so we can continue to improve.

Thank you for your time, Pat!

Rated 5 out of 5 stars

I don't get it...

I recently discovered Trust Pilot and have been looking up companies I use. I was super surprised to see Title Nine's relatively low rating as it so contradicts my own experience. In reading through the reviews I noted many talk about technology issues, and some had me questioning user error/ability? At either rate, the few times I've ordered Title Nine gear on line, the interface has been flawless. The one negative experience I had related to slow delivery of one product order. When I investigated with customer service, I was advised that the single unit had in fact not been shippable because of a found defect and a replacement came in a few days later. I was impressed that they were able to figure that out. Twice i've made big early season shops, multiple sizes and colors, with the intension of returning a good amount. The return was no hassle and my cc credited immediately.

November 10, 2025
Unprompted review
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Reply from Title Nine

Welcome to Trustpilot, Dana! We’re so glad you shared your experience. Catching that defect before it shipped is one of the many ways we look out for our community. Thanks for the reality check!

Rated 5 out of 5 stars

Great quality & impact

Ive been a customer of Title Nine for years. From the bras, to the clothes, to the brands they represent - it leaves me reinspired that some brands do care about quality and impact. The people that work there always leave me feeling welcomed and appreciated. I highly encourage anyone who wants to have quality clothes and support women owned brands to choose Title Nine.

February 1, 2026
Unprompted review
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Reply from Title Nine

This is so kind! We strive to make sure every customer feels welcomed and every garment feels quality. Thanks for being part of the T9 family for years, Jillian!

Rated 5 out of 5 stars

I love what the company stands for and…

I love what the company stands for and being able to find women owned or responsible brands. It's easy to navigate and the swim suit finder finally helped me find multiple suits that truly fit and stay put for time in the water. I've also got a few Title Nine dresses/rompers that I'm asked about all the time. They're comfortable and feel like me with an athletic style.

September 30, 2025
Unprompted review
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Reply from Title Nine

The suit finder for the win! 🌊 We love that you’re getting compliments on your rompers while feeling like your true athletic self. Thanks for the love, Amanda!

Rated 5 out of 5 stars

I am surprised by all of the negative reviews!

I am surprised by all of the negative reviews about this company! I recently bought a pair of pants that I had to exchange for another size and the process was pretty straight-forward. They don't do straight online exchanges, so I started a return and ordered a different size, but I pretty much shop exclusively online and find that this policy is really common. It didn't take any more time and I got my refund a few days later. No issues. I am a long-time Title Nine customer and have always been happy with the customer service and the company overall.

February 12, 2026
Unprompted review
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Reply from Title Nine

Hi Ruby, we are stoked to hear you enjoy our gear and appreciate your feedback!

Rated 5 out of 5 stars

Best Women's Outdoor Wear

Their focus on women and adventure gear that works for women is top notch. I LOVE my Crash Barrel pants for winter warmth. I ordered them and they arrived fast and fit perfect. I'll be ordering more.

January 7, 2026
Unprompted review
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Reply from Title Nine

Crash Barrel pants are the ultimate winter MVP! So glad they arrived fast and fit perfectly. We'll have a second pair ready whenever you are, LP!

Rated 2 out of 5 stars

TERRIBLE RETURN POLICY

TERRIBLE RETURN POLICY. Will never shop here again.

I purchased swim bottoms, swim top, and a rash guard from Carve here and spent a lot of money as the brand is expensive. They charge a lot for shipping and it wasn't even shipped that quickly.

Once the items arrived, I realized I needed bigger swim bottoms (even though I followed their size chart and Carve usually has consistent sizing). When I went to exchange the swim bottoms for a bigger size I was SHOCKED to see that I would have to pay to ship the bottoms back and then pay 9.00 (yes you read that right, to get an item that weighs 6 ounches) for shipping to get the new pair. They don't do exchanges, you have to pay to send the item back and then re-order the new size.

To top it all off, you don't even get your money back. You get a "credit". So you can pay ridiculous shipping amounts in the future.

I contacted customer service which agreed to refund my shipping amount for the new bathing suit and said they would expedite my return credit. I appreciate that but I doubt I will ever shop this company again. Most places that sell high end clothes do free returns or exchanges and you get your money back in the form you paid.

How this place is in business when there are so many other options is beyond me.

February 10, 2026
Unprompted review
Title Nine logo

Reply from Title Nine

Hi Stacy,

We are truly sorry we let you down, and I want you to know that we hear you. There has been a mistake or miscommunication on our end. as we refund directly to the payment method our customer uses. And that is what should have happened with you!

I would love to look into your order personally, so that we can make this right. I went ahead and "requested information" here. Thank you for sharing your honest feedback; it truly helps us understand how we can do better. Have a wonderful day!

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