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Review summary

Created with AI, based on recent reviews

Evaluating 128 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their thoughtful design, comfort, and functionality, making them suitable for various activities and everyday wear. Many people highlight the exceptional quality and durability of the clothing, noting that items hold up well over time and maintain their appearance even after numerous wears and washes. Reviewers also frequently commend the excellent customer service, appreciating the helpfulness and support received from staff. However, some customers also noted issues with the return policy, mentioning that they had to pay for return shipping and experienced slow or complicated return processes. A few other people also felt that the quality of some clothing items has declined, and others reported difficulties with online ordering and gift card recognition.

What people talk about most

Product

Reviewers highlight positive aspects of product, praising the wonderful quality of items and the thoughtful... See more

Quality

Customers had positive experiences with quality, often describing items as wonderful, well-made, and... See more

Customer service

Customers consistently note positive experiences with customer service, praising the helpfulness and... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers expressing satisfaction with the... See more

Return policy

Reviewers mention ambiguous feedback about the return policy, with many customers finding the process easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I absolutely love the pants from Title nine. The fleece lining makes them perfect for colder hikes and camping. I have another pair of pants for even outdoor climbing, and they’ve held up really wel... See more

Company replied

Rated 5 out of 5 stars

Cold Killer pants are my go to! I can rarely find active pants that fit, but these pants are perfect for my body type, and can get me through a cold day at an ultimate frisbee tournament, home dry a... See more

Company replied

Rated 5 out of 5 stars

Title Nine is one of those brands that just gets it. Their pieces are comfortable, functional, and flattering, making them easy to wear for everything from workouts to travel days to everyday life. I... See more

Company replied

Rated 5 out of 5 stars

I have been shopping at Title Nine for years! I love their clothing and they have excellent customer service. If you’re lucky enough to visit one of their stores you can try on even more styles and le... See more

Company replied


Company details

  1. Activewear Store
  2. Clothing Store
  3. Sportswear Store
  4. Sportwear Manufacturer
  5. Women's Clothing Store

Written by the company

Run by women, not by Wall Street. Providing outdoor adventure apparel for women who lead, risk, own in the outdoors and beyond. Since 1989, our women-run and owned business has created and curated the world’s best performance clothing, swimwear and adventurewear that supports women’s movement from street to summit to sea. Title Nine is for the extreme adventurers, the daily movement enthusiasts, and every woman in between. #FindYourWild


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

144 reviews

5-star
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1-star

Replied to 81% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

Cruel unethical company

Sell down clothing. Geese really suffer in cruel conditions before being brutally murdered for their down clothing. Don't buy, please help the animals.

February 3, 2023
Unprompted review
Rated 5 out of 5 stars

This company is outstanding!

Women who love the outdoors, this one's for you! If you don't know about the company Title Nine, check them out! I love their styles of clothing. The clothes are comfortable and of good quality. They last a long time. Perfect outdoor clothing for women who are active and want to look good at the same time!

July 10, 2021
Unprompted review

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