TJ's E-Cigarettes Reviews 2,463

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delivery service, often highlighting its speed and efficiency, with many appreciating the same-day delivery option. People find the ordering process straightforward and the website user-friendly. Consumers are also very satisfied with the quality of the products and the overall excellent service provided by the company. The staff is frequently mentioned for being helpful and polite, contributing to a positive experience for many.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the speed and... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the fast and prompt delivery... See more

Order

Users describe positive interactions with order. Many customers praise the convenience and ease of online... See more

Product

Clients share positive opinions on product quality and delivery. Customers consistently praise the great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love the fact you can order before 11am and have everything delivered that day. As far as I'm concerned that is service above and beyond. TJ's E cigarettes is a company that looks after it's custome... See more

Rated 5 out of 5 stars

The web site is easy to navigate around and the same day home delivery service is excellent. Since my 2 local stores had to close I find it convenient to just have my orders delivered.

Rated 5 out of 5 stars

Christmas is coming I'm already getting fat But great service from TJ's You can't beat that Right throughout the whole year They always bring good cheer Order in the morning, by lunchtime it's... See more

Rated 5 out of 5 stars

Absolutely wonderful... I put my order in at 10.45am and it was delivered by 11.50am...fantastic service. (But I didn't get a little sweetie..lol ..)


Company details

  1. Electronic Cigarette Store

Written by the company

E-Cig and E-Liquid shops located in Chatham, Sheerness, Gillingham, Maidstone, Milton, Gravesend, Margate, Canterbury, Sittingbourne, Strood, with all of our products available on our easy to use website. We wont be beaten on price!


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Rated 5 out of 5 stars

Great delivery service

Great delivery service, shame about the crystal bars tho as the run out very quickly

March 29, 2023
TJ's E-Cigarettes logo

Reply from TJ's E-Cigarettes

Thank you Mark for your 5 star review, im sorry to hear about the Crystal bars i will pass the feedback onto SKE themselves

Rated 5 out of 5 stars

Excellent custimer service.

Excellent custimer service.
Order today , delivery tomorrow,spend 30 pound free delivery .
Excellent choice of vapes and great service provided

March 29, 2023
TJ's E-Cigarettes logo

Reply from TJ's E-Cigarettes

Thank you Kay for your 5 star review, we always aim for great service and glad we delivered :)

Rated 5 out of 5 stars

Always fantastic 11/10

Always fantastic 11/10 ! best yet.

March 30, 2023
TJ's E-Cigarettes logo

Reply from TJ's E-Cigarettes

Woah 11/10 thank you so much that's amazing to hear! thank you so much for your 5 star review and have a magical day!

Rated 5 out of 5 stars

The price is very good and you can…

The price is very good and you can order before 11 in the morning for that day delivery free of charge easy to do thankyou

March 27, 2023
TJ's E-Cigarettes logo

Reply from TJ's E-Cigarettes

Thank you so much Brendan for your 5 star review and feedback... Amazon eat your heart out ay lol

Rated 5 out of 5 stars

super

speedy delivery

March 19, 2023
TJ's E-Cigarettes logo

Reply from TJ's E-Cigarettes

Thank you Charlie for your 5 star review, our delivery driver has to be related to sonic with how quick he can deliver right!

Rated 5 out of 5 stars

Great as usual

Great as usual. Thanks TJ's team

March 10, 2023
TJ's E-Cigarettes logo

Reply from TJ's E-Cigarettes

no no thank you Aaron for your 5 star review, always a pleasure!

Rated 5 out of 5 stars

Vaping needs

This is the only place i could find to replace glass for my tank at a good price after it had taken a fall. Arrived fast and had nice sweet with it' the cherry on top highly recommend for all your vaping needs thank you kindly
TJ's E-Cigarettes

March 18, 2023
TJ's E-Cigarettes logo

Reply from TJ's E-Cigarettes

Thank you James for your 5 star review and feedback! we are glad we could help with your tank and hopefully no more falls lol have a great day!

Rated 5 out of 5 stars

Brilliant every time I order or going…

Brilliant every time I order or going in the shop I will not go anywhere else to get my vape or the juice they are so helpful and always happy to help

March 17, 2023
TJ's E-Cigarettes logo

Reply from TJ's E-Cigarettes

Thank you so much Fay for your 5 star review and feedback! we love to give great customer service and im glad we are always able to help :) have a beautiful day!

Rated 5 out of 5 stars

Above and Beyond!

Kawaii Strawberry was out of stock. I messaged the Facebook group and they replied very quickly. The product is, unfortunately, being discontinued but the owner was super helpful and managed to round up 4 bottles for me from other stores and is kindly sending them to my local store for me. Definitely went above and beyond and I am most grateful. Thank you so much :-)

March 14, 2023
Unprompted review
Rated 5 out of 5 stars

Brought a new vape a got great advice…

Brought a new vape a got great advice from the new teynham store on friday , and got help with other issues from Ellie, thanks again for your help Ellie 👍

February 24, 2023
TJ's E-Cigarettes logo

Reply from TJ's E-Cigarettes

Hey Danny! thankyou so much for your 5 Star review and kind words, i will pass this onto the staff in the Teynham store and also To Ellie, im sure your words will bring some smiles to faces :)

Rated 5 out of 5 stars

Best quality

Tjs has always been amazing

February 24, 2023
TJ's E-Cigarettes logo

Reply from TJ's E-Cigarettes

Thank you Lance for your 5 star review and kind words :)

Rated 5 out of 5 stars

1 happy custime as always

T jays never fail. Will always go here, great service as always, I'm always a happy customer, great communication, any problems they are solved straight away.

February 28, 2023
TJ's E-Cigarettes logo

Reply from TJ's E-Cigarettes

Thank you so much Hayley for your 5 star review and kind words, im glad we are always around to help with any issue :)

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