TKE Home Solutions UK Reviews 

172
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and engineers for being polite, professional, and extremely helpful throughout the entire purchasing and installation process. People note that the stairlift installations are carried out quickly and smoothly, leaving no mess behind and ensuring the equipment works perfectly. Consumers are also extremely satisfied with the high quality of the products and the clear, pressure-free guidance provided by surveyors during initial consultations. Reviewers deeply appreciate the efficient scheduling, thorough customer care, and prompt response times whenever professional assistance or routine maintenance is required for their homes.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that engineers and sales representatives are... See more

Service

Clients share positive opinions on service, highlighting polite, helpful engineers who completed... See more

Product

People report positive experiences with product, highlighting that the stair lift works smoothly and provides... See more

User experience

Reviewers highlight high satisfaction regarding the user experience, noting that the entire process was... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was treated very well from start to finish. I never felt that I was being forced into purchasing from Home Solutions. I was given the opportunity of contacting Home Solutions if I had any pro... See more

Company replied

Rated 5 out of 5 stars

From David first visiting my mums house to Chris who fitted the stairlift everything was brilliant,professional & they are obviously used to explaining things to the older clients in a respectful mann... See more

Company replied

Rated 5 out of 5 stars

Found you on "Which". Maybe a lesson there! You need to improve your Marketing!! You would not have been on our short list otherwise. Excellent sales person very competent and technically very good.... See more

Company replied

Rated 5 out of 5 stars

Just installed stairlift, exactly when promised, within the promised timeframe. I was delighted - it was desperately needed. Thus far (he's only been gone an hour!) it works perfectly. The rep/... See more

Company replied


Company details

  1. Mobility Equipment Supplier

Recommend us to a friend and receive a thank you from us.

Refer a friend for a £100 gift card.

Recommend us to a friend and receive a thank you from us for your recommendation. You will receive a £100 voucher of your choice* and the person you have recommended us to will receive up to £200 discount if they decide to buy. Contact us today to find out more.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

172 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(172)

36 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic service

Fantastic service

The work was carried out swiftly and smoothly and I was trained on the new Stairlift and got answers to all questions promptly.

Shame about Salford council taking almost 2 years to approve but that’s not TK’s fault

September 4, 2025
Unprompted review
TKE Home Solutions UK logo

Reply from TKE Home Solutions UK

Thank you for your feedback! We’re glad the installation and training went smoothly and that all your questions were answered. We appreciate your patience with the council process.

TKE Home Solutions UK

Rated 5 out of 5 stars

First class service

First class service. Would recommend.

September 9, 2025
Unprompted review
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Reply from TKE Home Solutions UK

Thank you for your great feedback! We’re thrilled to hear you would recommend our service.

TKE Home Solutions UK

Rated 5 out of 5 stars

Excelent

Very good, professional, friendly staff. The guy that came he was everything you would want. Quick, tidy, took time to explain everything. I would use this company again and recomend them to family and friends

August 20, 2025
Unprompted review
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Reply from TKE Home Solutions UK

Thank you for your fantastic feedback! We’re delighted to hear our team provided professional, friendly service and that you would recommend us.

TKE Home Solutions UK

Rated 5 out of 5 stars

Friendly polite installers

Great job friendly installers

August 29, 2025
Unprompted review
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Reply from TKE Home Solutions UK

Thank you for your review! We’re glad to hear our installers made it a friendly and positive experience.

TKE Home Solutions UK

Rated 5 out of 5 stars

Helpful

Helpful, considerate, caring and friendly service taking all your needs into consideration.

August 11, 2025
Unprompted review
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Reply from TKE Home Solutions UK

Thank you for your kind feedback! We’re pleased to hear you received such helpful and caring service.

TKE Home Solutions UK

Rated 5 out of 5 stars

Everything went fine fitters very…

Everything went fine fitters very professional got on with the job no mess explained operation of the lift

August 19, 2025
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Reply from TKE Home Solutions UK

Thank you for your review! We’re glad to hear the installation went smoothly and that the team provided a clean, professional service.

TKE Home Solutions UK

Rated 5 out of 5 stars

Curved stairlift

Had a curved stairlift fitted late June this year. The whole experience was very good, with the electrician and plumber (to remove a radiator) coming out before the fit date to complete all necessary works for the fit, to the engineer that installed the lift. There was very little disruption to the household and all patching work was completed. The lift itself is brilliant and the after sales service has so far been great (only had to call them once to a minor problem but it was dealt with quickly and the problem rectified within 2hrs of me calling)

June 25, 2025
Unprompted review
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Reply from TKE Home Solutions UK

Thank you for your great review! We’re really pleased the installation went smoothly and that any follow-up support was resolved quickly. Delighted to hear you’re enjoying your curved stairlift.

TKE Home Solutions UK

Rated 5 out of 5 stars

I was impressed by their work ethic

I was impressed by their work ethic. They were very polite and and understood my privacy is important. They worked professionally on their jobs and cleaned up afterwards. I would headhunt them if I were in competition with your business, honestly. Thanks for the experience.

July 25, 2025
Unprompted review
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Reply from TKE Home Solutions UK

Thank you for your fantastic feedback! We’re thrilled to hear that our team impressed you with their professionalism, politeness, and respect for your privacy. We’ll be sure to pass on your kind words - they’ll be delighted to hear them!

TKE Home Solutions UK

Rated 5 out of 5 stars

Recently had a stairlift fitted

Recently had a stairlift fitted. The fitter was friendly and polite. He explained how to use the stairlift in a way that even my 4 year old grandson was able to use it. And no mess to clean up afterwards. Thank you for a job well done.

August 1, 2025
Unprompted review
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Reply from TKE Home Solutions UK

Thank you for your wonderful feedback! We’re delighted to hear that the installation went smoothly, that our fitter was helpful, and that even your grandson found it easy to use. We’ll be sure to pass on your kind words.

TKE Home Solutions UK

Rated 5 out of 5 stars

THE LADS COULDN'T HAVE DONE MORE FOR ME…

THE LADS COULDN'T HAVE DONE MORE FOR ME ! ONLY PROBLEM I HAVE IS ITS "SLOW" BUT TO BE FAIR IT'S DOWN TO THE SHAPE OF MY STAIRCASE SO I JUST HAVE TO GET ON WITH IT ! "BUT" WHEN I HAD A PROBLEM THE LADS CAME STRAIGHT OUT AND SORTED IT FOR ME !!! CAN'T FAULT THEM ! THANK YOU FOR ALL YOUR HELP AND SUPPORT VERY MUCH APPRECIATED!

May 1, 2025
Unprompted review
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Reply from TKE Home Solutions UK

Thank you for your fantastic feedback! We’re pleased to hear that our team was able to resolve your issue quickly and that you’re happy with the support you received. We really appreciate your kind words.

TKE Home Solutions UK

Rated 5 out of 5 stars

The stairlift looks amazing and has…

The stairlift looks amazing and has improved my quality of life as I feel safer going up and downstairs and reach the bathroom without breathing difficulties.
The electrician did a fantastic job and didn't stop till the job was done and the two engineers that fitted the stairlift were friendly funny left no mess and had loads of patience when explaining how to use the lift and what to do if anything should go wrong.
A fantastic team, profesional job, clean, friendly and caring

July 30, 2025
Unprompted review
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Reply from TKE Home Solutions UK

Thank you for your fantastic feedback! We’re thrilled to hear that your new stairlift has made such a positive difference and that our team provided friendly, patient, and professional service throughout. We’ll be sure to pass on your kind words.

TKE Home Solutions UK

Rated 4 out of 5 stars

Stair lift

Very happy with this company...polite, informative & helpful...was an issue with the survey which resulted in extra work needed but was quickly resolved & carried out with minimum disruption...all the guys were lovely and left my property clean & tidy on completion...would highly recommend

August 12, 2025
Unprompted review
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Reply from TKE Home Solutions UK

Thank you for your feedback! We’re delighted to hear that any issues were quickly resolved and that our team provided polite, helpful service while leaving your property clean and tidy. We really appreciate your recommendation.

TKE Home Solutions UK

Rated 5 out of 5 stars

Great job well done I'm happy with the…

Great job well done I'm happy with the lift and a good team of trades people 😀

July 17, 2025
Unprompted review
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Reply from TKE Home Solutions UK

Thank you for your feedback! We’re so pleased to hear you’re happy with your lift and that our team provided excellent service.

TKE Home Solutions UK

Rated 5 out of 5 stars

Fantastic workmanship and very…

Fantastic workmanship and very respectful of our home during instalation. Highly recommend

July 3, 2025
Unprompted review
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Reply from TKE Home Solutions UK

Thank you for your fantastic feedback! We’re delighted to hear that the installation met your expectations and that our team treated your home with care. We really appreciate your recommendation.

TKE Home Solutions UK

Rated 5 out of 5 stars

Polite and informative

Recently had the fitters to install a new stairlift and it was a pleasure, they were very polite and very informative, I didn't even need to clean up afterwards! Great job chaps and thank you!

August 14, 2025
Unprompted review
TKE Home Solutions UK logo

Reply from TKE Home Solutions UK

Thank you for your lovely feedback! We’re thrilled to hear that the installation was a positive experience and that our team made everything easy and hassle-free. We’ll be sure to pass on your kind words.

TKE Home Solutions UK

Rated 5 out of 5 stars

From start to finish customer service…

From start to finish customer service was spot on.from lad who measured work to lads who fitted outstanding.highly recommend 👍 this company 👍

August 15, 2025
Unprompted review
TKE Home Solutions UK logo

Reply from TKE Home Solutions UK

Thank you for your wonderful feedback! We’re delighted to hear that every step of the process met your expectations and that our team provided outstanding service. We really appreciate your recommendation.

TKE Home Solutions UK

Rated 5 out of 5 stars

Installed a wet room

Dave And Joe were excellent, explaining everything to my mam who is nearly 96 years young . The work they did was amazing they are friendly lads who worked non- stop the bathroom is finished to an amazing standard, I would highly recommend them to anyone

August 13, 2025
Unprompted review
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Reply from TKE Home Solutions UK

Thank you for your fantastic feedback! We’re thrilled to hear that Dave and Joe provided such friendly, thorough service and that the bathroom work exceeded your expectations. We’ll be sure to pass on your kind words.

TKE Home Solutions UK

Rated 5 out of 5 stars

I am very happy with the service and…

I am very happy with the service and the lovely man who fitted it I would recommend

May 21, 2025
Unprompted review
TKE Home Solutions UK logo

Reply from TKE Home Solutions UK

Thank you for your lovely feedback! We’re delighted to hear you’re happy with the service and the installer, and we really appreciate your recommendation.

TKE Home Solutions UK

Rated 4 out of 5 stars

Excellent service and installation very…

Excellent service and installation very quick and professional. Has made my life so much easier. Thank you.

June 18, 2025
Unprompted review
TKE Home Solutions UK logo

Reply from TKE Home Solutions UK

Thank you for your wonderful review. We’re pleased to hear that the installation was quick and professional and that your new stairlift is making life easier.

TKE Home Solutions UK

Rated 5 out of 5 stars

Couldn't fault them from start to…

Couldn't fault them from start to finish. Professional job. Installed well. No mess left. Explained how to use and what to do if ever encountering any problems.

June 12, 2025
Unprompted review
TKE Home Solutions UK logo

Reply from TKE Home Solutions UK

Thank you for your fantastic feedback! We’re delighted to hear that the installation went smoothly and that our team explained everything clearly. We’ll be sure to pass on your kind words.

TKE Home Solutions UK

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