Used to be a really good and trustworthy place to take my car, have been going since 2020. Since their MOT tester came back/new one, have gone down hill. In Feb my MOT got refused due to too much st... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Big thank you to Claudine and Chris who worked on my Mazda MX-5 today. They were very accommodating, didn't try to up sell me, even though they had ideal opportunity to do so and came in very reasona... See more
Company replied
I have been using Tlc Autocenter in Basingstoke for a few years now, as my number one go to place, to keep my beloved Audi Q5 on the road and running smoothly. Tlc is an exceptional Garage, r... See more
Company replied
Another amazing visit to TLC, not only did they fix the problem booked in for they managed to fix another problem all within the time allocated. If you’re looking for friendly, honest and trust worthy... See more
Company replied
Company details
Written by the company
Family run business with family values. We do Class 4 MOT Testing, Vehicle Repairs, Brakes, Servicing, Exhausts, Warranty Company Repairs, Air Con Repairs and re-gas, Tyres, Diagnostics, Number Plates and more. Chris and Tony have 35 years experience between them and have extremely in depth knowledge of all makes and mode of vehicles including classics and high performance vehicles. We are open Monday - Friday 8am-5pm and Saturdays 9am-1pm. We offer a free courtesy car. To contact us please either call 01256 350350, service@tlcautocentres.com or through our chat feature on our website, you can also book online through our website. We can be found on Facebook, Twitter and Instagram, so please follow us for up to date prices, offers and informational posts. Keep an eye out for our Fun Fact Friday posts on Facebook.
Contact info
West Ham Lane, RG22 6NQ, Basingstoke, United Kingdom
- tlcautocentres.com
4.3
Excellent
55 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic
My partner and I have been going to them for a couple of years after a recommendation from a friend! They have always been friendly, helpful and very reasonable. Won’t go anywhere else now!
February 24, 2024
Unprompted review
Reply from TLC Autocentres Ltd
Hi Amanda, thank you so much for leaving us this lovely review, we really appreciate your support. Claudine TLC
Great Service
Great service, good prices and trustworthy. We have used these guys for our vehicles for years and wouldn't go anywhere else. Highly recommended!
January 30, 2024
Unprompted review
Reply from TLC Autocentres Ltd
Thank you so much for leaving us this lovely review, and thank you for your support, Claudine TLC
Excellent service
I have been having my MOT and service with TLC for a number of years and they always provide a reliable and professional service.
My car is over 14 years old and a few times I have had to take the car in to check something or for reassurance. The team are so friendly and helpful and always explain what is happening and what needs to be done in non technical language. I always feel confident that they will only charge for work that needs to be done, and a couple of times there has been no charge if it has been a small job.
I recommend TLC to all my friends and family.
December 22, 2023
Unprompted review
Happy Customer
Easy online booking system.
Happy, friendly staff.
Been using TLC for 15 years and will continue to do so.
Highly recommend.
November 13, 2023
Unprompted review
Reply from TLC Autocentres Ltd
Hi, thank you for taking the time to leave us this lovely review. TLC 😊
Another amazing visit to TLC
Another amazing visit to TLC, not only did they fix the problem booked in for they managed to fix another problem all within the time allocated. If you’re looking for friendly, honest and trust worthy garage, also a brilliant service you cannot go wrong, Plus a good cuppa! Thankyou again
November 1, 2023
Unprompted review
Reply from TLC Autocentres Ltd
Thank you Lorraine for taking the time to write this review and it was lovely to see you today. Many thanks Claudine TLC
Brilliant place
Lived next to them for years and best garage ever had pleasure doing business with there so friendly and chatty and prices are great and the work is effortless and professional 3 different cars iv owned and all have been there and will continue to forever :) top genuine business which is hard to come by these days !
October 30, 2023
Unprompted review
Reply from TLC Autocentres Ltd
Hi Dan, thank you very much for leaving us this review, we really appreciate your support. Claudine
Excellent
Always happy to help no matter how busy they are sorted my car with no issues and great prices. I was expecting to pay more and was surprised at how fast they completed the work. Definitely recommend 👍👍
October 7, 2023
Unprompted review
Reply from TLC Autocentres Ltd
Thank you so much Genette for leaving us this lovely review 😊
Exceptional professional
Very professional in finding what needs to be done at a reasonable price. Very happy with the work. Highly recommended
September 25, 2023
Unprompted review
Reply from TLC Autocentres Ltd
Thank you for leaving us this lovely review, and taking the time to write it, we really appreciate your support.
Trusted Reliable Hidden Gem of a Garage
Excellent and solved a problem that several other garages couldn't and they did it same day and reasonably priced as well. I need to use them more as the service has been first class the two occasions I've used them now. Would heartily recommend them to anyone oh and the online booking system is perfect to get the time slot that suits as well
September 12, 2023
Unprompted review
Reply from TLC Autocentres Ltd
Hi Dave, thank you so much for sharing your experience and leaving us this lovely review, we really appreciate you taking the time to write this. Many thanks Claudine
Fantastic service
Fantastic, friendly service. The guys took the time to fully explain any issues and options to fix. I have always found the work carried out to be of great quality. The staff are polite and knowledgeable. I would gladly recommend TLC to anyone needing an MOT, service or repair works
June 13, 2023
Unprompted review
Reply from TLC Autocentres Ltd
Good morning, that you very much for leaving us a lovely review. Many thanks TLC
Best garage around
Best garage around! Fit me in even when they were already fully booked to accommodate me going on a trip in only a few days and making my car safe for my children to be in. Honest mechanics that never have overcharged and always talk me through everything. Thanks so much TLC!
May 4, 2023
Unprompted review
Reply from TLC Autocentres Ltd
Thank you Debbie for leaving us this lovely review.
Wonderful super priced friendly business
Wonderful flexible business, Chris, Tony and Claudine are a super bunch who go above and beyond. Prices are fantastic and we take all our cars here. Cannot reccomend them enough. We are very well looked after. Thanks TLC
April 3, 2023
Unprompted review
Reply from TLC Autocentres Ltd
Thank you for taking the time to leave us the lovely review, we really appreciate your support
Always fantastic service from the TLC team
Always fantastic service from the team at TLC; they know their stuff, never over charge or do unnecessary work & are reliable. Top garage, top team. Thanks for looking after us
March 14, 2023
Unprompted review
Reply from TLC Autocentres Ltd
Thank you for your lovely review, we really appreciate you taking the time to write it. - TLC
A1 service
A1 service. Can't fault this garage. I needed an urgent repair to my car to replace a water pump and despite being fully booked they managed to fit me in. Will always use their services and recommend to others. Thanks Chris.
February 13, 2023
Unprompted review
Reply from TLC Autocentres Ltd
Thank you very much for your lovely review.
TLC auto, excellent
I have used TLC before on the recommendation of a family member, they have always been friendly polite and most of all efficient, their work has always been of the highest standard. I would highly recommend
January 26, 2023
Unprompted review
Reply from TLC Autocentres Ltd
Thank you very much for your kind review, we really appreciate you taking the time to write this - TLC
Fantastic customer service
Fantastic customer service, very helpful would highly recommend
January 13, 2023
Unprompted review
Reply from TLC Autocentres Ltd
Hi Amy, thank you very much for the lovely review.
Will use this garage again and again
Will use this garage again and again. 💯 reliable and trustworthy and great to deal with!
January 1, 2023
Unprompted review
Reply from TLC Autocentres Ltd
Thank you for leaving us this lovely review
Amazing garage.
Amazing garage.
Needed my water pump changing and even though they were fully booked, they still managed to fit me in.
Fantastic service and a reasonable price too.
December 21, 2022
Unprompted review
Reply from TLC Autocentres Ltd
Thank you so much Jenny for your lovely review, we really appreciate your support
Had the car booked in for an MOT and…
Had the car booked in for an MOT and new tyres. Chris and Tony are top guys very trust worthy would not go anywhere else!
December 5, 2022
Unprompted review
Reply from TLC Autocentres Ltd
Hi Jordan, thank you very much for the lovely review.
Great garage
Today I went to TLC autocentres and had a very warm welcome from Claudine and the great mechanic Chris would really recommend.
October 20, 2022
Unprompted review
Reply from TLC Autocentres Ltd
Thank you Tayaah, we really appreciate your support
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.