TLS Lettings Reviews 

111
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Nice and easy to deal with. Managed to find me a tenant within just a few days. All referenced and moved in within a week. Professional, knowledgeable and friendly staff. Definitely recommend

Company replied

Rated 5 out of 5 stars

We have used TLS Lettings for many years for various properties we own in Slough and Langley. As a multiple landlord we have always found their services efficient and Pardip has an excellent knowledge... See more

Company replied

Rated 5 out of 5 stars

This is my personal genuine review for TLS . I had privileged rent my one bedroom house at slough through TLS. I'm so blessed with last 3 wonderful years with TLS  Lettings agents (Na... See more

Rated 5 out of 5 stars

We have dealt with TLS for a number of years now and have always found them to provide the highest quality service; responding quickly and efficiently to calls & e-mails and helping us resolve any iss... See more

Company details

  1. Real Estate Rental Agency
  2. Apartment Rental Agency
  3. Condominium Rental Agency
  4. Property Management Company

Information provided by various external sources

TLS Lettings was established in 1996 with the concept of only specialising in residential lettings & property management. TLS Lettings have arranged thousands of lettings and continues to provide a high level of service to all our customers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

111 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(111)

2 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Company

I’ve had my property managed by TLS for over 15 years. They’re incredibly professional, responsive to any queries that I have and always find me excellent tenants. TLS are great to work with and I can’t recommend them highly enough!

January 7, 2021
Unprompted review
TLS Lettings logo

Reply from TLS Lettings

Thank you for a great review

Rated 5 out of 5 stars

Excellent service

As a landlord I am so pleased that I decided to go with TLS after many years with another agent. The service from TLS has been seamless and super quick and efficient. The team are very clear and organised in what they do and not just talk. I would fully recommend any landlord looking for another agent to go with TLS.

December 26, 2020
Unprompted review
TLS Lettings logo

Reply from TLS Lettings

Thank you for a great review

Rated 5 out of 5 stars

Professional service

TLS have given us a friendly, professional and efficient service for a number of years.

December 2, 2020
Unprompted review
TLS Lettings logo

Reply from TLS Lettings

Thank you for a great review

Rated 5 out of 5 stars

Sajad Hussain

Pardip, Nadia and the team are fantastic. I have dealt with TLS as a tenant and for the past 5 years as a landlord. Very professional with a personal touch. Great advice and service. Thanks TLS!

December 1, 2020
Unprompted review
TLS Lettings logo

Reply from TLS Lettings

Thank you for a great review

Rated 5 out of 5 stars

Excellent service for landlords

As a first time landlord I wanted an organisation with both a good reputation but also transparent. Pardip and the team guided me through the process and have been easy to work with

November 28, 2020
Unprompted review
TLS Lettings logo

Reply from TLS Lettings

Thank you for a great review.

Rated 5 out of 5 stars

As agents for my properties TLS…

As agents for my properties TLS operated with integrity and transparency both with myself and my tenants. Having retained them as my agents for over 12yrs I cannot recommend them highly enough the go to letting agent in the area

November 26, 2020
Unprompted review
TLS Lettings logo

Reply from TLS Lettings

Thank you for a great review

Rated 5 out of 5 stars

TLS Estate Agent

TLS Estate Agent

After our horrific experience with another estate agent in Slough, we moved our services to TLS Estate Agent, Slough who have surprised us with their great service.

TLS is managing our property that we put on rent and we are very happy with their ability to manage property, communicate, professional yet friendly approach. Strongly recommend TLS.

June 13, 2020
Unprompted review
TLS Lettings logo

Reply from TLS Lettings

Thank you for a great review

Rated 5 out of 5 stars

TLS Lettings are Excellent

TLS Lettings are Excellent. They are very professional and helpful.You guys can trust them.

February 26, 2020
Unprompted review
TLS Lettings logo

Reply from TLS Lettings

Thank you for a great review

Rated 5 out of 5 stars

TLS is a great

TLS is a great
Simply great service quick response on problem and very great and helpful staf

October 9, 2019
Unprompted review
TLS Lettings logo

Reply from TLS Lettings

Thank you for a great review.

Rated 5 out of 5 stars

Renting through TLS Lettings

I have just moved into a flat and I would like to thank TLS on providing a very proffesional, efficent amd friendly service. I would highly recommend their services to anyone that is looking to rent.

October 2, 2019
Unprompted review
TLS Lettings logo

Reply from TLS Lettings

Thank you for a great review.

Rated 5 out of 5 stars

Very experienced and helpful agent

Very experienced and helpful agent. As a first time landlord, they explained the process to me and secured tenants quickly and I have no hesitation to recommend them to any other landlords. Thanks again TLS for being so professional and very efficient.

August 24, 2019
Unprompted review
TLS Lettings logo

Reply from TLS Lettings

Thank you for a great review

Rated 5 out of 5 stars

Excellent service and very professional…

Excellent service and very professional people. Very helpful and make things easy for their customers.
I recommend Mr Pardip and francessca to everyone seeking property related advise.

July 28, 2019
Unprompted review
TLS Lettings logo

Reply from TLS Lettings

Thank you for a great review

Rated 5 out of 5 stars

TLS lettings have been managing my…

TLS lettings have been managing my property for the past 17 years. During such time the property has been rented to professional people without any issues. As I live in the East Midlands, TLS provides a full management service and I entrust them with all aspects of the letting of my house. I would not hesitate to recommend TLS when renting your property.

March 21, 2019
Unprompted review
TLS Lettings logo

Reply from TLS Lettings

Thank you for a great review.

Rated 5 out of 5 stars

Very professional

With our poor experience with BEA, TLS came across as breath of fresh air. Pardip and his team (especially Francesca) are highly professional. They stepped in to manage issues leftover by previous agents, got all paperwork in order and took control of the situation very professionally. I will recommend TLS to everyone who is looking for competent agents to let and manage their property.

January 25, 2019
Unprompted review
TLS Lettings logo

Reply from TLS Lettings

Thank you for a great review.

Rated 1 out of 5 stars

Don’t waste your hard earned money and time

TLS Lettings Agents are obviously not an option to find a property for let. They are very money minded and never think about the tenants and treating very unprofessionally. Please be aware before letting a property with them.
Don’t lose your hard earned money & time. Even landlord happy to process our full deposit back to us they only returned little more than a quarter from the full deposit we paid.
Really unhappy with it. Please don't use them as use online estate agent to reduce admin fee and get your full deposit back.
use Openrent.co.uk and easyproperty is an option.

November 20, 2018
Unprompted review
TLS Lettings logo

Reply from TLS Lettings

This deposit dispute was passed to the TDS (Tenants Deposit Scheme) for an independent adjudication. Here is an extract from the adjudicator’s findings which completely supports our actions and professional integrity: “The terms of the early release were set out in the agent’s letters to the tenant…this clarifies that the tenants would be granted early release on condition the rent was paid until a new tenant was found and also that the landlords’ letting commission was refunded for the same period. The tenants are relying on an email from the landlords …which requested the agent to refund the full deposit. However, the landlords subsequently sent a further email to clarify that the commission was due despite there being no other deductions. In any event it would not be reasonable for the tenants to escape liability due to an error made by the landlords.
The tenants were made aware of the conditions of early release from the tenancy agreement, including the payment of the letting commission and chose to end the tenancy on that basis”.

We trust it is evident this negative review was wholly inaccurate and without foundation.

Rated 5 out of 5 stars

Brilliant service from TLS Lettings…

Brilliant service from TLS Lettings (Pardip, Nadia & Francesca). I’ve had my fair share of good and bad estate agents - they’re definitely good! Very polite and helpful.

October 23, 2018
Unprompted review
TLS Lettings logo

Reply from TLS Lettings

Thank you for a great review

Rated 5 out of 5 stars

The service received was above and…

The service received was above and beyond expectations in such a small amount of time.
I had just been let down for another property (another agent)but within 4 days I had keys and was moving in to accommodation thanks only to the amazing Pardip and Nadia .
A top duo took care of everything for me ,so no stress for me.
Many thanks to you both 👍👍👏👏👏

October 15, 2018
Unprompted review
TLS Lettings logo

Reply from TLS Lettings

Thank you for a great review.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look