TLS Lettings Reviews 

111
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Nice and easy to deal with. Managed to find me a tenant within just a few days. All referenced and moved in within a week. Professional, knowledgeable and friendly staff. Definitely recommend

Company replied

Rated 5 out of 5 stars

We have used TLS Lettings for many years for various properties we own in Slough and Langley. As a multiple landlord we have always found their services efficient and Pardip has an excellent knowledge... See more

Company replied

Rated 5 out of 5 stars

This is my personal genuine review for TLS . I had privileged rent my one bedroom house at slough through TLS. I'm so blessed with last 3 wonderful years with TLS  Lettings agents (Na... See more

Rated 5 out of 5 stars

We have dealt with TLS for a number of years now and have always found them to provide the highest quality service; responding quickly and efficiently to calls & e-mails and helping us resolve any iss... See more

Company details

  1. Real Estate Rental Agency
  2. Apartment Rental Agency
  3. Condominium Rental Agency
  4. Property Management Company

Information provided by various external sources

TLS Lettings was established in 1996 with the concept of only specialising in residential lettings & property management. TLS Lettings have arranged thousands of lettings and continues to provide a high level of service to all our customers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

111 reviews

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4.9

All reviews

(111)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

Don't deserve even 1 star

7 days with out hot water, property "managed" by TLS, poor service, when questioned arrogant replies, extremely upset about their service, will strongly NOT recommend, please avoids this agent.

September 14, 2016
Unprompted review
TLS Lettings logo

Reply from TLS Lettings

TLS do not believe this to be a fair review. The tenant review implies no action was taken further to him reporting the issue of no hot water. However, here is a brief chronology of events:

7/09/2016- Tenant Moves in.
8/09/2016- Fault reported to TLS. Contractor Instructed.
9/09/2016- Contractor attends, Diagnoses Fault
10/09/2016- Landlord provides instruction to repair, Parts ordered.
13/09/2016- Repair carried out (delay due to parts having to be ordered. Everything in working order
14/09/2016- Tenant report an issue still remains
15/09/2016- Contractor scheduled to attend and carry out further investigation.

TLS believes they acted appropriately and dealt with matters promptly.

We take this opportunity to refer to another matter reported by the tenant. On the 12/09/2016, he reported an issue with the front door of the property and within half an hour a contractor had attend and rectified the problem, to which the tenant expressed gratitude. Seemingly, the tenant chooses not to recognise this in our "poor service"

We hope this clarifies our position and would hope the one and only negative review does not tarnish our reputation.

Rated 5 out of 5 stars

Excellent service - Highly recommended

Professional & very helpful, everything went smooth without any issues. Prompt and efficient responses. The process was easy throughout and transparent .Would recommend them and will definitely use them again.

August 4, 2016
Unprompted review
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Reply from TLS Lettings

Thank you for a great review

Rated 4 out of 5 stars

Very Satisfactory

Overall i was very pleased with the service.A tennant was identified promptly and all was concluded with a minimum of fuss.The only downside was the failure to communicate some issues with the tennants prior to the start of the tennancy which i had to do face to face on the day the keys were handed over.

July 17, 2016
Unprompted review
TLS Lettings logo

Reply from TLS Lettings

Thank you for a great review

Rated 5 out of 5 stars

Quick Letting

Good job by TLS for letting my apartment so quickly. Great tenants and excellent communication throughout.

July 15, 2016
Unprompted review
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Reply from TLS Lettings

Thank you for a great review

Rated 4 out of 5 stars

Good service

Very helpful staff and a good service provided. Happy with the support given.

July 15, 2016
Unprompted review
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Reply from TLS Lettings

Thank you for a great review

Rated 5 out of 5 stars

reliable

Easy and approachable people. Very professional and expert letting agent: highly recommended.

July 14, 2016
Unprompted review
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Reply from TLS Lettings

Thank you for a great review

Rated 5 out of 5 stars

Very efficient

Very efficient and polite interactions with this company. They very organised and helpful throughout the process.

July 13, 2016
Unprompted review
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Reply from TLS Lettings

Thank you for a great review

Rated 5 out of 5 stars

good service

Renting property has never been easy n hassle free.

July 5, 2016
Unprompted review
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Reply from TLS Lettings

Thank you for a great review

Rated 5 out of 5 stars

letting with TLS

Fast at viewing the propery, credit checks and admin done within no time at all, awesome communication and help with any question. Been a pleasure to deal with.

December 4, 2015
Unprompted review
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Reply from TLS Lettings

Thank you for a great review

Rated 5 out of 5 stars

Very good letting agent

I have been renting with TLS since 2013.They very helpful and care about their customer.good customer service.

November 26, 2015
Unprompted review
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Reply from TLS Lettings

Thank you for a great review

Rated 4 out of 5 stars

Dependable and Trustworthy

Working in partnership has been a great asset with TLS and they try and resolve any difficulties promptly and with attention to detail.

Staff communicate well and are always polite and respectful.

Gurinder

November 22, 2015
Unprompted review
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Reply from TLS Lettings

Thank you for a great review

Rated 5 out of 5 stars

Professional and efficient

Me and my partner have just moved into a property through TLS and we found them to be very professional and dealt with the reference and tenancy agreement very efficiently and have no hesitation recommending them to other tenants.

November 21, 2015
Unprompted review
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Reply from TLS Lettings

Thank you for a great review

Rated 5 out of 5 stars

Professional and reliable letting agents

TLS has been managing my property for over 10 years and have dealt with any issues professional and I have no hesitation in recommending their services to the landlords.

November 17, 2015
Unprompted review
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Reply from TLS Lettings

Thank you for a great review

Rated 5 out of 5 stars

Service driven Letting Agency

Been with TLS letting over 10 years ,has been a great experience working with the team from finding new tenants to dealing with maintenance issues on the property.

Thank you TLS Team

November 17, 2015
Unprompted review
TLS Lettings logo

Reply from TLS Lettings

Thank you for a great review

Rated 5 out of 5 stars

Excellent, swift & efficient service from a very friendly and helpful team.

We have dealt with TLS for a number of years now and have always found them to provide the highest quality service; responding quickly and efficiently to calls & e-mails and helping us resolve any issues that may arise, i.e. finding us reputable and trustworthy contractors to carry out property repairs and liaising with tenants on our behalf. They are a very friendly team who are prepared to go that extra mile to help out.

November 13, 2015
Unprompted review
Rated 5 out of 5 stars

TLS letting

I have been renting with TLS for 9 year both property, I had rented have been through TLS, I never had any problems with TLS anything that needed fixing in the property I've rang them and have sorted the problem out straight away

November 13, 2015
Unprompted review
TLS Lettings logo

Reply from TLS Lettings

Thank you for a great review

Rated 5 out of 5 stars

Excellent service for the last 15 years !

Amazing ! I asked TLS to find me a tennant in the year 2000 and I have been using there services right up to 2015 - this says all of their quality and committment to their customers.

November 12, 2015
Unprompted review
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Reply from TLS Lettings

Thank you for a great review

Rated 4 out of 5 stars

Letting agent

Very friendly and helpful in any situation.

November 12, 2015
Unprompted review
TLS Lettings logo

Reply from TLS Lettings

Thank you for a great review

Rated 5 out of 5 stars

Outstanding service

I will recommend TLS to all my friends and family.

November 11, 2015
Unprompted review
TLS Lettings logo

Reply from TLS Lettings

Thank you for a great review

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