Trademark Express is such a great company...even when my trademark lapsed, I was encouraged to review my paperwork ,and since the name was such a smash hit...I was encourages to renew my Break Bread C... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Chris is a wealth of knowledge and experience! I received a trademark expiration notice from a pretty convincing, though unrecognized source. I called Trademark Express before I did anything about it... See more
Company replied
Chis at Trademark Express has always been accessible. He usually answers his phone (rare these days as you know) or he will call you back promptly. This is paramount for us especially with multiple tr... See more
Company replied
Integrity & Great Service! I have been a client of Trademark Express for almost 15 years. I'm continually impressed with the integrity of this company and its mission to protect our creative work. Tr... See more
Company replied
Company details
Written by the company
Since 1992. Federal or State trademarking of business names, slogans and logo designs. All types of companies, services and products. Expert consultations. Free TESS live research with appointment. Comprehensive trademark research. Comprehensive Common Law research. Analysis. Trademark attorneys. Trademark application filings. Protective research. Intellectual property trademark audits. Trademark services also available for Canada, Europe and Worldwide Common Law research. We have executed over 75,000 trademarks for our clients. We also offer creative naming services via NAME-IT (Since 1993) for small businesses and Miramark (Since 2007) for larger businesses.
Contact info
4546 El Camino Real, Suite 238, 94022, Los Altos, United States
- 650-948-0530
- staff@tmexpress.com
- tmexpress.com
5.0
Excellent
384 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Top notch service and support
Great experience with Trademark express. Staff is knowledgeable, helpful and patient with questions. Their attention to detail is second to none. Awesome support from beginning to end. Highly recommend and will be back for future services. Thanks for everything.
May 3, 2024
Reply from TradeMark Express & Urgent Trademark
We wanted to take a moment to express our sincere gratitude for choosing Trademark Express. Your business is incredibly appreciated, and we're honored to have earned your trust. Thank you for allowing us to be a part of your success!
STOP! YOU WILL NOT FIND BETTER!
I've been in the entertainment business for almost 50 years and seldom, if ever, have I come across someone as straightforward, caring, knowledgeable, and generous with their time as I found in Chris DeMassa at Trademark Express (tmexpress.com)
Being a senior I am bombarded with fake calls, texts, and especially emails for all sorts of scams. But when I received a threatening group of emails regarding someone wanting to STEAL my company name - I figured I had better seek outside help and NOT contact these folks directly.
Chris knows the Trademark law to the letter and puts things in perspective within minutes. DO YOURSELF a favor, look no further than calling Chris for
your Trademark needs...I can not be more serious.
May 2, 2024
Reply from TradeMark Express & Urgent Trademark
We wanted to take a moment to express our sincere gratitude for choosing Trademark Express. Your business is incredibly appreciated, and we're honored to have earned your trust. Thank you for allowing us to be a part of your success!
Everyone was good about guiding me all…
Everyone was good about guiding me all along the process.
May 1, 2024
Reply from TradeMark Express & Urgent Trademark
Thank you for supporting Trademark Express. Please let us know if we can do anything else to help!
Happily fully recommend
Let's face it: the trademark process is a rather bewildering experience for regular folks, especially when it comes to navigating the various portals and electronic "forms" that the US government requires. Even creating an account at USPTO and verifying your identity could have tripped me up. These folks were with me every step of the way with clear instructions, and had provided various early heads-up that helped make the final steps relatively straightforward. Their search is comprehensive, and if you listen to Chris and follow what they tell you to do for the various aspects of it all, it moves along swimmingly. Value-wise you get more for less cost than with any other firm I'm aware of. I am very appreciative of TMExpress's work and am happy to give them my full recommendation.
April 12, 2024
Reply from TradeMark Express & Urgent Trademark
Your input means a lot to us! Taking a moment to express our gratitude for your valuable feedback and, most importantly, for choosing our services. Thank you for your business!
Been using Trademark Express for many…
Been using Trademark Express for many years - great service, great price, comprehensive knowledge in all staff - highly recommend them.
April 3, 2024
Reply from TradeMark Express & Urgent Trademark
Thank you for choosing TradeMark Express for your trademark needs. Your trust means the world to us, and we're thrilled to be working with you. Rest assured, we're dedicated to protecting your business every step of the way!
The company is a very company
The company is a very company. They work at the speed of light.
April 1, 2024
Reply from TradeMark Express & Urgent Trademark
We extend our heartfelt gratitude for entrusting TradeMark Express with your trademark protection. It's truly a pleasure to serve you, and we're committed to delivering the highest level of service to safeguard your business. Thank you for your business and confidence in us!
They are very responsive
They are very responsive, have reasonable pricing, and are ethical and knowledgable.
March 29, 2024
Reply from TradeMark Express & Urgent Trademark
Thank you for supporting Trademark Express. Please let us know if we can do anything else to help!
Getting the Job Done Right the First Time
Chris and his company follow through with what they promise to do for you. They do the job right and get it done the first time.
Not only that, they follow-up with you to answer any questions you may have. I highly recommend TradeMark Express..!
March 26, 2024
Reply from TradeMark Express & Urgent Trademark
Thank you for your business and your trust. It is our pleasure to work with you!
Communication is amazing
Communication is amazing! Every step is made easy by all staff.
March 6, 2024
Reply from TradeMark Express & Urgent Trademark
Hi, M-One Targets. We appreciate that! Thank you for taking the time to provide some input. We are thankful for your business!
The team are very thorough with the…
The team are very thorough with the research process for each mark. It is a great service.
February 22, 2024
Reply from TradeMark Express & Urgent Trademark
We at Trademark Express truly appreciate your business, and we’re so grateful for the trust you’ve place in us!
Profesional, fast communication
They were professional and honest explaining my trademark possibilities, their communication is very fast and accurate
February 18, 2024
Reply from TradeMark Express & Urgent Trademark
Thank you for your business and your trust. It is our pleasure to work with you!
Email Excerpts
"Very disappointing you did not call or go onto Zoom at any time over the last 2 months."
" I apologize, very much, with all sincerity that you felt damaged enough to leave my company a bad
review."
"Sorry you have interpreted my opening paragraph to mean something different than I had intended. No wonder you thought a need to hurt my company with a horrid review."
February 1, 2024
Unprompted review
Reply from TradeMark Express & Urgent Trademark
Youmi, thank you for adjusting your comment. A 1-Star Review still isn't very fair.
You never hired us. As an inquiry, for a SOU Statement-of-Use filing, you ultimately chose to stay with your attorney for your foreign filing. Fair enough. No problem. We love attorneys. The difference here was we stressed the need for comprehensive legal research to make sure the trademark you wanted to register was in fact LEGALLY CLEAR, under trademark law. It is not widely known the USPTO is limited by statute to research only its own database of 3.5 million marks. It cannot research the other 26.5 million marks in commerce in the USA. A wider legal search is a need.
We had corresponded over a 2 month period, including 8 follow up emails. In those emails, I often asked for a phone or Zoom call with you in South Korea. I offered expanded hours too. I sought to better explain the extra need for legal research, rather than simply filing a SOU. As I had noted in my email, it seemed your attorney did not offer legal research as we had found 5 LOC Likelihood-of-Confusions from the same attorney. Maybe those clients refused the option of research. Maybe not. Legal research is a need, when you consider 35%-40% of clients are legally blocked, after they talk to one of our 12 trademark attorneys. Ethical attorneys will always include a true comprehensive search as the basis for any trademark filing. The USPTO recommends it - https://www.uspto.gov/trademarks/search/comprehensive-clearance-search-similar-trademarks.
In any case, my disappointment was that we had never talked, not with you personally.
Also, my last follow up email opened with: "You Mi, you made a mistake to skip the needed legal research." in bold. I meant this to stress the need for research and to catch your attention so you'd read it. To help you. Nothing more. Apparently using bold offended you. For that, no matter my intention, I apologize to you. I am sorry!
I hope this reply helps. I hope it helps change your impression of me, and the company I have proudly owned since 1992. The need to research your trademark is still there. Please ask Mr. Lee about the research. Please ask Mr. Lee to call us, for his future client's trademark needs. We work for lots of trademark attorneys.
A 1-Star Review gives potential clients the wrong impression of TradeMark Express. We are the best way to get a trademark in North America. Comparable services from reputable trademark attorneys are 3x to 4x our low fee. We offer a great value to our clients because of our unique blending of a expert research and application staff along with our 12 independent trademark attorney network, included in our fee for legal analysis and legal questions.
Please reconsider!
Chris
Wonderful Experience, Excellent Customer Service team and Great Pricing.
I had wonderful experience working with Chris, Tyler and Heather on my trademark application. We filed in 3 countries. Tyler and Heather have held my hand throughout the process and never abandoned me through the review requests from WIPO and USPTO. I plan to file all other trademarks through them.
January 29, 2024
Reply from TradeMark Express & Urgent Trademark
We wanted to take a moment to express our sincere gratitude for choosing Trademark Express. Your business is incredibly appreciated, and we're honored to have earned your trust. Thank you for allowing us to be a part of your success!
Chris and Marcela are great
Chris and Marcela are great. Love this team! They’ve helped me with two trademarks and extensions! Made it easy!
January 30, 2024
Unprompted review
Reply from TradeMark Express & Urgent Trademark
We appreciate that! Thank you for taking the time to provide some input. We are thankful for your business!
Excellent experience!
Chris was relentless in trying to get in touch with me because there was an upcoming deadline. When he did reach me, there were only two days left before my documents needed to be filed. His team jumped on it and got it handled in 24 hours.
The team is awesome. Very professional and easy to work with...even when I made their lives difficult by needing a rush!
Highly recommend Chris and his team!
January 24, 2024
Reply from TradeMark Express & Urgent Trademark
We wanted to take a moment to express our sincere gratitude for choosing Trademark Express. Your business is incredibly appreciated, and we're honored to have earned your trust. Thank you for allowing us to be a part of your success!
Fantastic Experience
Fantastic experience working with everyone at TradeMark Express. Not only expedient and experts at what they do, but also provided valuable counsel and feedback throughout the process. Truly a positive experience. I look forward to working with you all again in the future.
January 23, 2024
Reply from TradeMark Express & Urgent Trademark
We appreciate that! Thank you for taking the time to provide some input. We are thankful for your business!
Very helpful.
January 22, 2024
Reply from TradeMark Express & Urgent Trademark
We at Trademark Express truly appreciate your business, and we’re so grateful for the trust you’ve place in us!
Honest and Efficient
Trademark Express are not your typical "money-minded" agents who are out to squeeze every penny out of your pocket. I am so overjoyed to work with people who exercise such honesty and clarity.
When I first came across Trademark Express, I started out with a video call with Chris. He explained everything to me, the entire application process, in-use versus intent-to-use, logo requirements, etc. All completely free of cost. They genuinely care about their clients and help you save bucks wherever you can. Considering how costs add up for small and medium-sized businesses, every dollar matters.
Heather and Tyler have a response rate faster than anyone I know. They reply in a 2-4 hour window, which puts any business owner at ease. They are super knowledgeable about the process and take the time to really go over every single detail. I love the work ethic, professionalism and speed at which they operate.
Trademark Express can be summed up in one word....AWESOME! These guys have my highest recommendation and are definitely my go-to for any future trademark work.
December 28, 2023
Unprompted review
Reply from TradeMark Express & Urgent Trademark
A heartfelt thank you for supporting Trademark Express! Your trust and partnership are invaluable to us. If there's anything else we can do to enhance your experience or assist you further, please don't hesitate to let us know.
good company
December 21, 2023
Unprompted review
Reply from TradeMark Express & Urgent Trademark
We at Trademark Express truly appreciate your business, and we’re so grateful for the trust you’ve place in us!
Reply from TradeMark Express & Urgent Trademark
Your trust in Trademark Express means the world to us! We're genuinely grateful for your business and the confidence you've placed in our services. Thank you for choosing us to be part of your journey!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.