I dont understand why they sell japanese pokemon cards at inflated scalper prices, (currently at but previously was more than) £6.99 when every other seller never goes above £3, it was even worse when... See more
Company replied
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I dont understand why they sell japanese pokemon cards at inflated scalper prices, (currently at but previously was more than) £6.99 when every other seller never goes above £3, it was even worse when... See more
Company replied
First time ordering online after years of buying from tofu cute when conventions rolled round. Highly recommended to those who need their kawaii or a sweet fix! Order arrived quicker than expected,... See more
Placed an order on a Sunday night, items arrived on the Wednesday. Super fast delivery. Also the cheapest place I could buy the item I wanted... And was significantly cheaper than any other company I... See more
This is a brilliant place to pick up your favourite Japanese snacks by far, there is sooooo much to choose from on their website from drinks to biscuits and plushies as well which are adorable, there... See more
Cute Japanese gifts, snacks, accessories and stationery in the UK with worldwide delivery. Official UK distributor of AMUSE, Sanrio & San-X
128 Kingston Road, PO2 7PD, Portsmouth, United Kingdom
Replied to 66% of negative reviews
Typically replies within 1 week
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I ordered a giant seal plushie on Monday evening and three days later , it arrived! It really made my day! Arrived in great condition. Would 100% reccomend!
5 stars!
Its a legit store but the level of disappointment I have over how they take care of their plushies.... I ordered three things. It came in a banged up box with a small bit of pink tissue paper on the bottom and the three items thrown in.
I'm in Australia, so by the time the plushies got to me. The biggest one was all scratched up
...you know those scratches that don't come out of the material because they are perma. Like it's scar faced! It's SO hard to even do that but they managed! I tried to return it but they said no.
Anyway i wouldn't recommend buying specifically plushies from them.
They either sold me a damaged plushie or it got damaged via their poor postage. Idk which.
Tofu invoicing was used by scammers to help build credibility. The invoicing company appears to take not action and allows this kind of activity to continue and as a customer receiving invoices there is no stopping of said accounts.
Do not trust invoices coming from tofu.com.

Reply from Tofu Cute
Speedy delivery and good communication.
The items I ordered were good qauility and as described. It was a birthday present for my daughter who was very happy with her gifts . I also opted for Tofu Cute to gift wrap my order with a hand written tag , it was beautifully done. Very happy and would highly recommend to others. In fact I will be ordering from them again in the near future as daughter has picked out a few other items that she would like.

Reply from Tofu Cute
I've ordered many times and I've always been overjoyed by the service and quality of the items I cannot recommend tofu cute enough!!!!!!!

Reply from Tofu Cute
"My wife loves this place!! The store is an absolute joy to visit in person and a guaranteed mood booster! The staff here are considerate, friendly and welcoming. The team are passionate about cuteness and are helpful, efficient, knowledgeable and invested in making your shopping experience as enjoyable as possible. They have a great range of high quality products and a regular influx of goodies, so there's always something new. She really enjoy the blogs and videos too. Thank you so much Team Tofu for providing that essential kawaii fix and supplying our world with this glorious ray of sunshine!!"
Placed an order on a Sunday night, items arrived on the Wednesday. Super fast delivery. Also the cheapest place I could buy the item I wanted... And was significantly cheaper than any other company I could find, and came in actual authentic Japanese packaging. I'm so impressed with this company. I will most definitely be ordering again.
I love this company!! I have bought from here many times although this order was my first in a while. The quality is excellent, the speed is fantastic and just such a great company to buy from. My daughter loves the miniatures and they never disappoint!;
Getting a free mystery giant plush with my purchase was super exciting! Made opening my parcel like getting a Christmas gift. :) The site itself is super adorable, as is the membership program, with lots of fun ways to earn points. I'll definitely be ordering again!
I dont understand why they sell japanese pokemon cards at inflated scalper prices, (currently at but previously was more than) £6.99 when every other seller never goes above £3, it was even worse when they were first introduced, really disappointed you would stoop so low as to squeeze money out of young girls by selling packs at sometimes 7x not only retail price but importer price. You can buy an entire box (30 packs) for the price of 10 of their packs everywhere else. Have been buying from here for years, not sure what changed

Reply from Tofu Cute
Amazing items, great value. My order came really quickly, earlier than expected and I was so impressed! Will be recommending to others and will buy from here again.

Reply from Tofu Cute
Received the wrong order.
Got my order a day late and missing an item. Returned the parcel I received.
Customer service sorted it out quickly.

Reply from Tofu Cute
I recently ordered a bunch of cat-related gacha figures from Tofu Cute as a bit of retail therapy after losing my beloved cat earlier this year. I asked if it were possible to get the black cats from the sets I ordered one of, thinking it was unlikely with gacha figures but worth a shot. Tofu Cute went above and beyond and I received the black cat from each set I ordered. I'm so grateful for their kindness and their willingness to help even without knowing the situation. Thank you so much for making me smile!

Reply from Tofu Cute
First online order with Tofu Cute. The site was easy to navigate and had a fantastic selection. Parcel arrived faster than expected and was packed with care. My family and I are delighted. I recommend it for people who want to try something new! 😊

Reply from Tofu Cute
The staff is extremely nice and helpful, everything is ALWAYS packaged carefully and when you choose rement boxes that aren't the full set they ALWAYS make sure it's random and fun! The shipping is fast and great. Never had any issues!

Reply from Tofu Cute
Tofu Cute is a fun store, the staff are bright, energetic and extremely helpful. I have bought lots of items here and the items are so kawaii, the energy of this shop is phenomonal and I always go back for more. I would highly recomend this store and their wonderful members of staff.
I love them. I've been ordering from them for the last ten years (made a new account because I lost my password lmao) and they've always been fast and really great service! Wide variety of products. I'll always order from them!
I’m 15 and I have loved tofu cute since 2021. i’m so happy to have ordered again, I LOVE MY CUTE SNACKS! the flavours and appearance of them are soo adorable! it’s packaged so carefully and the selection is amazing. thank you robb and holly!
1049890 order super cute and adorable treats.
Awesome goodies and treats! Super cute items, plus good delivery.
I bought a large amount of sweets for my younger brothers as a Christmas present each and I was so happy with everything!! Delivery was quick and everything was well packed and protected - I’ll definitely be back :))
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