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Rated 1 out of 5 stars

I dont understand why they sell japanese pokemon cards at inflated scalper prices, (currently at but previously was more than) £6.99 when every other seller never goes above £3, it was even worse when... See more

Company replied

Rated 5 out of 5 stars

First time ordering online after years of buying from tofu cute when conventions rolled round. Highly recommended to those who need their kawaii or a sweet fix! Order arrived quicker than expected,... See more

Rated 5 out of 5 stars

Placed an order on a Sunday night, items arrived on the Wednesday. Super fast delivery. Also the cheapest place I could buy the item I wanted... And was significantly cheaper than any other company I... See more

Rated 5 out of 5 stars

This is a brilliant place to pick up your favourite Japanese snacks by far, there is sooooo much to choose from on their website from drinks to biscuits and plushies as well which are adorable, there... See more

Company details

  1. Food, Beverages & Tobacco

Information provided by various external sources

Cute Japanese gifts, snacks, accessories and stationery in the UK with worldwide delivery. Official UK distributor of AMUSE, Sanrio & San-X


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

317 reviews

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1-star

Replied to 66% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Kawaii goodness straight to your door

I've ordered from TofuCute a couple of times now and have only experienced the best service! They quickly package your order so that it will be with you asap. They have awesome, kawaii and tasty goodies and they're forever my go-to when I want to try something new.

October 31, 2020
Unprompted review
Rated 5 out of 5 stars

Great product quality, safe place to order from

We ordered twice from here already, and I'm 100% sure that all items arrive safely. I live in Romania, so I wasn't very surprised that they arrived fairly slowly (the postal service here isn't great). The quality of the products is actually better than advertised, with very soft fur and adorable expressions! I'm not exaggerating when I'm saying that this is my new favorite place to shop online.

September 30, 2020
Unprompted review
Rated 5 out of 5 stars

Wonderful shop!

I’ve been purchasing awesome stuff from Tofu Cute for a while now and I am yet to be disappointed. Late last month I visited their Portsmouth shop for the second time - I mainly order online- and I was delighted. They had lots of new goodies in stock and it was a quick service when I asked for one of their mystery bags, the part that took the longest was me trying to figure out what to buy! I was very pleased with what I received in my mystery bag. I feel so welcome when I’m there, like it’s a special, safe place for me and all the staff there are so kind and helpful! Usually I am quite shy but as they are so lovely I feel able to freely ask questions about products in the shop!

Thank you for an amazing experience,

Caitlin

September 29, 2020
Unprompted review
Rated 5 out of 5 stars

Quick delivery

Quick delivery: It was totally unexpected that it came so quickly.
Not broken: Everything is in perfect condition arrived t my house.

September 17, 2020
Unprompted review
Rated 5 out of 5 stars

TofuCute is Amazing

TofuCute is affordable, their delivery speed is great, and most importantly of all, their products are undoubtedly adorable. I’ve received a bundle of food for my birthday from my sister from TofuCute and I loved it so much, I decided that I’m going to shop here too. (I’m lowkey becoming addicted to Asian snacks)
10/10 would recommend. (⁎⚈᷀᷁ᴗ⚈᷀᷁⁎)

August 27, 2020
Unprompted review
Rated 5 out of 5 stars

The cutest shop

I've ordered from Tofu Cute for a long time now, and I couldn't be happier. First of all the staff is very kind and helpful, and they really care of their customer. The first time I ordered they sent an email to me just to be sure that the address I gave was correct! Then the merch they sell is of the greatest quality! Whether you buy plushes, stuff or snacks, you'll always be satisfied. I love everything I bought. Last but not least they have the cutest things ever! I am totally in love with Tofu Cute and with their fabulous family! You won't regret buying from them!

August 17, 2020
Unprompted review
Rated 5 out of 5 stars

Legitimate store for real Japanese…

Legitimate store for real Japanese snacks, stationary and gifts. I first shopped with them around 10 years ago and have never had a bad experience. You can visit either of their real stores or see their pop up stores at conventions. Fantastic store!

August 13, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing!

I ordered from Switzerland, expecting
my package to take a long time to arrive, due to the super cheap shipping cost, but - my order arrived in no time! My order was prepaired by Laska-Chan and Tae. Everything was nicely packaged and the goodies are super affordable! I‘m looking forward to signing up for a tomodachi card because I‘ll definitely order again! Super cute business! Thank you, Tofu Cute! <33

August 8, 2020
Unprompted review
Rated 5 out of 5 stars

11/10 would recommend :DDD

I've used this shop multiple times, and have never been disappointed! The orders arrive on time, are of a good quality and are guaranteed to be cute!! It's one of my favourite places to buy kawaii stuff :DD

July 29, 2020
Unprompted review
Rated 3 out of 5 stars

Not great value for money but good service

Cannot fault deliver and service, but the goods are very overpriced . Bought a plush (made in China, would have expected Japan) and another item . Quality not great to be honest, and if it wasnt what my great niece had asked for, would definitely be returned . Reply received from company, updated by another star for quick delivery and service

July 25, 2020
Unprompted review
Tofu Cute logo

Reply from Tofu Cute

Hi Katrina,
Sorry to hear that you weren't happy with your product. The majority of branded products that are imported from Japan are originally made in China but to the strict quality control standards and design specifications of the Japanese brands. The same applies for the majority of Japanese branded products and non-luxury goods imported from around the world.
We do accept returns up to 30 days after purchase, however manufacture in China is not an indication of inferior quality. I can see your order was delivered quicker than expected and given that you are happy with the service and your great niece is pleased with the product, perhaps you could consider increasing the rating above two stars. Small companies rely on reviews online to give a fair indication of the full service.

Rated 5 out of 5 stars

Love Tofu Cute!

So happy with my order! I could not find the items I was looking for anywhere else online. My order shipped right away and arrived in the United States with no issues. I will definitely order again!

July 10, 2020
Unprompted review
Rated 5 out of 5 stars

First time I've bought from them

First time I've bought from them, excellent choice of products and very quick deliver. I am very happy as I got to try a popin cookin candy kit that I have wanted to try for a very long time 😀. One very happy customer.

July 2, 2020
Unprompted review
Rated 5 out of 5 stars

Cutest website ever

Cutest website ever , their lucky bags are amazing ive never been disappointed by them. I’ve ordered from this website around 20 times and never get sick of it they’re always adding more cute items that are hard to find anywhere else , they also have a nice points system I’d recommend this site to anyone ☆

July 2, 2020
Unprompted review
Rated 5 out of 5 stars

Perfect!

I loved my sweets, they arrived quickly considering the current postage delays and everything was perfect! Having all the ingredients printed clearly on the boxes in English is really helpful for people with dietary requirements! I’ll be ordering from here again.

June 22, 2020
Unprompted review

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