Tokviral Reviews 250

TrustScore 1.5 out of 5

1.3

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with unexpected charges, often significantly higher than initial payments, which customers found unclear or not explicitly agreed upon. Customers frequently mentioned issues with subscriptions that they did not recall signing up for, leading to recurring deductions from their accounts. The service itself was often criticized, with many not receiving the promised number of followers or seeing them disappear quickly. Some people were dissatisfied with the lack of effective customer service and the difficulty in canceling these unrequested memberships. However, some customers also noted that they received the followers they paid for, and a few even praised the service for increasing their reach and engagement, highlighting the educational content and community boost as beneficial.

What people talk about most

Payment

Customers consistently express strong dissatisfaction with payment experiences, frequently reporting... See more

Subscription

People report negative experiences with subscription, often describing it as a scam. Many customers were... See more

Social media

Clients share negative opinions on social media services. Many reviewers report not receiving the full number... See more

Price

Consumers express significant dissatisfaction with pricing, citing unexpected and unauthorized charges. Many... See more

Service

Users describe negative interactions with the service, with many calling it a "scam" due to unexpected... See more

Based on these reviews

Rated 1 out of 5 stars

Absolute Scam, they advertise a cheap service as a one off, nowhere on the advert page does it mention a subscription. Luckily for me my bank caught it & didn’t give these scammers any more money.... See more

Company replied

Rated 1 out of 5 stars

SCAM, they took me 39,90€ without my consent after putting my fu*king bank credit on the website. Had it block. And they’re lying. In the message below, they claim they can issue a refund if necessary... See more

Company replied

Rated 1 out of 5 stars

Scammers!! Please do not put your card details with this company - it’s a scam! I purchased followers - multiple HUGE payments came out of my bank account by the following day. It’s a scam! the email... See more

Company replied

Rated 1 out of 5 stars

SCAM !!!! i paid for 5k followers in Instagram and never received it and after 3 days they took another 39.90 euro from my account and i contacted my bank and they couldn't reverse it !!1 far from thi... See more

Company replied

Rated 1 out of 5 stars

I just got a notification of a pending payment from this company on my bank account. What the heck? I dont have a subscription service with them so I dont understand why they are taking money from my... See more

Company replied

Rated 1 out of 5 stars

SCAM do not use this company, extremely untrustworthy no ways to cancel memberships you don’t even sign up for they just force it on you once they have your bank details I paid for followers and views... See more

Company replied

Rated 1 out of 5 stars

100% scam company. What they do is so tricky! They take 1.70£ or 1.99€ out of your account and then 1 or 2 months later they try and take another 35£ or 39.99€ just like that without any reason or not... See more

Company replied

Rated 1 out of 5 stars

truly poor service. i reached out to george from the team and he told me i would be getting my likes within the few hours after i asked for a refund or immediate action. i have been waiting to hear ba... See more

Company replied

Rated 1 out of 5 stars

They are scam they will keep charging your card luckily I used my credit card I blocked it right away, so I didnt lose much I will report them STAY AWAY

Company replied

Rated 1 out of 5 stars

HAHAHAHAHA THEY TRIED IT! THESE SCAMMERS ARE GETTING CREATIVE NOWADAYS THANK GOD HSBC BLOCKED MY CARD AT 4AM IN THE MORNING AFTER THESE SCAMMERS TRIED TO TAKE 40 FROM MY BANK ACCOUNT WHICH IS CRAZY WO... See more

Company replied

Rated 1 out of 5 stars

This service is a scam. You purchase followers. The followers drop off unless you buy into the subscription. Do not buy into this scam. I will be claiming back as fraud through my bank.

Company replied

Rated 1 out of 5 stars

Don’t bother, absolute scam! Wish I’d of read the reviews herefirst. I paid for 5k followers for my child as she didn’t have many, and wanted to make her look and feel popular like her friends, they g... See more

Company replied

Rated 1 out of 5 stars

They are alright they delivered the followers (bought 500) but they tried to charge me €30 after a day ;) scammers nice try UPDATE: After 1 month all the followers are gone!

Company replied

Rated 1 out of 5 stars

It's a scam. You do get the followers, but after one day they all start to disappear. You lose the money you put in and it makes you look bad too. People must be wondering where your followers went. P... See more

Company replied

Rated 1 out of 5 stars

Just had my bank texting me asking me if I made a payment of £34.66 to this company. I did not. New card ordered. These are a scam and fraud company. Nowhere on site does it mention a subscription... See more

Company replied

Rated 1 out of 5 stars

THIS IS THEFT, DON'T BUY! I BUY FOLLOWERS ON TIKTOK, I RECEIVED THEM, BUT A FEW WEEKS LATER I SEEED 80€ OF TOKVIRAL WITHDRAWN FROM MY BANK ACCOUNT!!! RUN AWAY!!!!

Company replied

Rated 1 out of 5 stars

What kind of rip-off is this? You pay for a one-time service 1,90 €, and suddenly they charge monthly 40€ and you have no way to reverse it? This company should be reported. They even call it Abo for... See more

Company replied

Rated 1 out of 5 stars

The worst website ever and biggest scam as well they steal 34 pound twice from my account and didn't gave me a single follower 🤮

Company replied

Rated 1 out of 5 stars

Awful experience with this company. The followers I gained using the service dropped off in the thousands. I contacted them and asked for a list of the accounts they had added so I could cr... See more

Company replied

Rated 1 out of 5 stars

SCAM SCAM SCAM SCAM Scam website, tried to charge my bank £36 repeatedly to the point my bank blocked my card and I had to call to get a new one.... AVOID if you DO NOT WANT HASSLE! Also never got al... See more

Company replied

Rated 1 out of 5 stars

Avoid like the plague, you pay €5 for 1000 followers but then the next day without informing you at all hey just take €40 out of your bank. DO NOT USE!!!!!!

Company replied

Rated 1 out of 5 stars

JUST TAKEN €39 FROM.MY CARD RANDOMLY, CANT SEE ANYWHERE THE REASON WHY! REFUND OR GET REPORTED

Company replied

Rated 1 out of 5 stars

They took 39.90 Euro!! I had to block my card!!! WARNING!!!! SCAM!!!! I have NEVER SIGNED for anything more then one time payment of 3.8 € The next day was almost 40 € blocked on my card. Witho... See more

Company replied

Rated 1 out of 5 stars

Dear , They took 43 € from my bank account out of nowhere. But i’m going to take them back. I put a claim from my bank against them. And what they don’t know is that my father works for agency a... See more

Company replied

Rated 1 out of 5 stars

Absolute scam they have taken £80 for a subscription I had no knowledge of signing up for I will be reporting them to my bank for fraud

Company replied

Rated 1 out of 5 stars

I bought 3.5k followers and receive absolutely nothing! Thank You, SCAMMERS! STAY AWAY!

Company replied

Rated 1 out of 5 stars

I’ve emailed them just now. I paid for 500 followers and that was like 2 pounds smthn. Next day I see I was charged £34.70 and apparently I’m signed up to a subscription.

Company replied

Rated 1 out of 5 stars

1 star only because you cannot leave a zero rating. Total scam - charge you €40 which isn’t mentioned anywhere when you request followers. Their so called customer service just repeatedly fob you off... See more

Company replied

Rated 1 out of 5 stars

I paid for some followers and the next day they tried talking £34 out my account. Bank blocked my card. Good try! Avoid them like the plague

Company replied

Rated 1 out of 5 stars

They take credit card info and a day later they tried to get 40 euro's from my card. Luckily revolut blocked it.

Company replied

Rated 1 out of 5 stars

ABSOLUTE SCAMMMMMM They will charge your card large amounts!! NEVER USE THIS SITE!!!!!

Company replied

Rated 1 out of 5 stars

I just randomly got charged 40eur! Bank does not want to get me refund and this ass site neither!!

Company replied

Rated 1 out of 5 stars

WARNING !!!!! Company is a SCAM they charge you 3 times in the first 24 hours and even after you state you did not authorise these payments. They then tell you will receive a refund but the following... See more

Company replied

Rated 1 out of 5 stars

Had to cancel my card . They’re trying to take unauthorised payments. Luckily bank stopped them . Keep away

Company replied

Rated 1 out of 5 stars

I signed up for what appeared to be a £5.90 one-time purchase for 1000 TikTok followers. Shortly afterwards, I was charged £39.90 due to an automatic subscription that was not clearly presente... See more

Company replied

Rated 5 out of 5 stars

I've been using TokViral for a few months now, and the difference is night and day. It's not just about the numbers. The educational content helped me understand the algorithm, and the Community Boost... See more

Company replied

Rated 5 out of 5 stars

I was cautious about using a growth service, but TokViral's commitment to compliance won me over. No bots, no spam, just real exposure. The growth has been steady and organic-looking. It's clear they... See more

Company replied

Rated 4 out of 5 stars

They give you a real boost and great knowledge. My reach has increased significantly. I'm giving four stars because, as their disclaimer says, results do vary based on your own content. You still have... See more

Company replied

Rated 2 out of 5 stars

followers came super slowly.. MUCH MORE SLOWLY THAN LAST TIME. And the full 2K didn’t even appear on my account. I DO NOT RECOMMEND USING!! Horrible.

Company replied

Rated 5 out of 5 stars

What sets TokViral apart is the knowledge you gain. The AI recommendations on post timing and content optimization were incredibly actionable. Combined with the manual visibility support, my engagemen... See more

Company replied



Contact info

1.3

Bad

TrustScore 1.5 out of 5

250 reviews

5-star
4-star
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2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

SCAMMERS

SCAMMERS. THANKFULLY BANK NOTICED AND BLOCKED MY CARD. ABSOLUTE FRAUDS

December 9, 2024
Unprompted review
Tokviral logo

Reply from Tokviral

Hello Joe Blake,

We are sorry to hear about your experience and understand your concerns. Please rest assured that we take all feedback seriously and are committed to addressing any issues promptly.

We invite you to contact our customer service team to clarify the situation and find a solution. You can reach us via email at support@tokviral.co, through the contact form on our website, or by phone at 01 88 31 61 49.

Best regards,
The TokViral Team

Rated 1 out of 5 stars

Massive scamers take more and more…

Massive scamers take more and more money away from you all there link and number are fake don't trust them I now need to get hold of my bank to stop them and to get my money back

December 2, 2024
Unprompted review
Tokviral logo

Reply from Tokviral

Hello Timmy James Ginger,

We are sorry to hear about your negative experience and understand your concerns. Our goal is to provide reliable and transparent services. If you believe there has been an issue with your account, please contact our customer support team as soon as possible.

We are available Monday to Friday, from 9:00 AM to 6:00 PM, at +44 330 818 7169 or via email at support@tokviral.co.

Best regards,
The TokViral Team

Rated 1 out of 5 stars

These are scammers

These are scammers. Please away from them. They took your money and do nothing. All is fake on their page.

November 27, 2024
Unprompted review
Tokviral logo

Reply from Tokviral

Hello Imran,

Thank you for your feedback. We are truly sorry to hear about your experience and understand your concerns. Our aim is to offer reliable and transparent services. If you have any questions or need further assistance, please contact our customer service team.

We are available Monday to Friday, from 9:00 AM to 6:00 PM, at +44 330 818 7169 or via email at support@tokviral.co.

Best regards,
The TokViral Team

Rated 1 out of 5 stars

Didnt get a single follower on tiktok…

Didnt get a single follower on tiktok it has veen 3 days

November 15, 2024
Unprompted review
Tokviral logo

Reply from Tokviral

Hi Aaron King,

We’re sorry to hear that your experience didn’t meet your expectations. We understand your frustration and would like to resolve this issue promptly.

Please contact our customer service team to review your situation. We’re available Monday to Saturday, from 8 a.m. to 8 p.m., by phone at +442033189307 or by email at contact@tokviral.co.

Your feedback is valuable and helps us improve our services. Thank you for your understanding.

Best regards,
The TokViral Team

Rated 1 out of 5 stars

This company are SHARKS

This company are SHARKS. When you choose an option for followers, further down the page (and what looks like an image) is a tick box ALREADY SELECTED that says you are signing up for a VIP membership (which basically gives you no extra perks) and allows them to take money from your account EVERY MONTH. On further inspection, although registered with company’s house - these sharks are using a ‘virtual business address’ service to ‘appear’ legit…they probably aren’t even based in the UK. Avoid like the plague.

October 1, 2024
Unprompted review
Tokviral logo

Reply from Tokviral

Hello,

We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.

We remain at your disposal from Monday to Saturday from 9am to 6pm by phone at 01 88 31 61 49 or by email at contact@tokviral.co. You will always get an answer from us so don't hesitate.

Our customer service remains at your entire disposal.

Thank you for your confidence.

Sincerely,

The Tokviral team

Rated 2 out of 5 stars

great for followers but as other people…

great for followers but as other people say they take ur money- 33.90 without telling you. i would like my moeny back please! even tho it wont happen..

October 1, 2024
Unprompted review
Tokviral logo

Reply from Tokviral

Hello Jude Brown,

We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.

We remain at your disposal from Monday to Saturday from 9am to 6pm by phone at 01 88 31 61 49 or by email at contact@tokviral.co. You will always get an answer from us so don't hesitate.

Our customer service remains at your entire disposal.

Thank you for your confidence.

Sincerely,

The Tokviral team

Rated 1 out of 5 stars

This company are fraudsters they steal…

This company are fraudsters they steal your card details and will try steal £33.56 during the night when your asleep now reporting them to action fraud be wise this is why I use a spare card for online purchase and leave the balance negative noticed they tried it on an old
Bank card in the past but I know who it is now stay well clear of this site unless you want money stolen from your bank site need to be shut down fishing fraudsters

September 21, 2024
Unprompted review
Tokviral logo

Reply from Tokviral

Hello,

We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.

We remain at your disposal from Monday to Saturday from 9am to 6pm by phone at +33 18 83 16 149 or by email at contact@tokviral.co. You will always get an answer from us so don't hesitate.

Our customer service remains at your entire disposal.

Thank you for your confidence.

Sincerely,

The Tokviral team

Rated 1 out of 5 stars

Atention this company is a scam that…

Atention this company is a scam that uses your payment to make purchase that you did not request.
I bought for a simple test 2.90£ and they tried to make another 39.90£ purchase today.
SCAM ALERT

September 14, 2024
Unprompted review
Tokviral logo

Reply from Tokviral

Hello Marcio Rodrigues,

We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.

We remain at your disposal from Monday to Saturday from 9am to 6pm by phone at +33 18 83 16 149 or by email at contact@tokviral.co. You will always get an answer from us so don't hesitate.

Our customer service remains at your entire disposal.

Thank you for your confidence.

Sincerely,

The Tokviral team

Rated 1 out of 5 stars

Scam

Had no idea I set up a subscription, scam of a company, no email to confirm nothing, no t&cs on the website at all what a lot of rubbish

September 12, 2024
Unprompted review
Tokviral logo

Reply from Tokviral

Hello Thomas Jones,

We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.

We remain at your disposal from Monday to Saturday from 9am to 6pm by phone at +33 18 83 16 149 or by email at contact@tokviral.co. You will always get an answer from us so don't hesitate.

Our customer service remains at your entire disposal.

Thank you for your confidence.

Sincerely,

The Tokviral team

Rated 1 out of 5 stars

They scamed me!!!

They scamed me!!!

I purchased the service for £5.99 and the got charged for £39 for a subscription when I didn’t even subscribe. Do not use their service if you don’t want to get scammed

September 5, 2024
Unprompted review
Tokviral logo

Reply from Tokviral

Hello Finlay Lusk,

We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.

We remain at your disposal from Monday to Saturday from 9am to 6pm by phone at +33 18 83 16 149 or by email at contact@tokviral.co. You will always get an answer from us so don't hesitate.

Our customer service remains at your entire disposal.

Thank you for your confidence.

Sincerely,

The Tokviral team

Rated 1 out of 5 stars

They took £39.90 out of my account…

They took £39.90 out of my account without my acknowledgement and they need to refund me.they said it would be £2.25 but wrongly took out way too much.updated(your telephone number cuts me off constantly so I cannot call cannot email and no way of resolving this issue?)and in English would be nice on the number you provided!!!!!

September 8, 2024
Unprompted review
Tokviral logo

Reply from Tokviral

Hello Sean Turner,

We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.

We remain at your disposal from Monday to Saturday from 9am to 6pm by phone at +33 18 83 16 149 or by email at contact@tokviral.co. You will always get an answer from us so don't hesitate.

Our customer service remains at your entire disposal.

Thank you for your confidence.

Sincerely,

The Tokviral team

Rated 1 out of 5 stars

Scam!!!!

Scam!!!!

I got the views I paid for but then they keep trying to charge £33 every day to my card.

July 8, 2024
Unprompted review
Tokviral logo

Reply from Tokviral

Hello Chloe Barnes,

We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.

We remain at your disposal from Monday to Saturday from 9am to 6pm by phone at +33 18 83 16 149 or by email at contact@tokviral.co. You will always get an answer from us so don't hesitate.

Our customer service remains at your entire disposal.

Thank you for your confidence.

Sincerely,

The Tokviral team

Rated 1 out of 5 stars

Its a scam

Its a scam. It works, but after delivering my 1k followers then took 40€ out of my credit card

May 13, 2024
Unprompted review
Tokviral logo

Reply from Tokviral

Hello Pajaa,

We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.

We remain at your disposal from Monday to Saturday from 9am to 6pm by phone at +33 18 83 16 149 or by email at contact@tokviral.co. You will always get an answer from us so don't hesitate.

Our customer service remains at your entire disposal.

Thank you for your confidence.

Sincerely,

The Tokviral team

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