First class from initial enquirie to recieving the goods. Dealt with by a real human being without a script and only happy to help us achieve our goal of purchasing some badges. Simply the best way to... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We order embroidered badges every year and every time they are always of the best quality. Dealing with Tolley staff is always so easy. Nothing is too much trouble and they are truly professional to... See more
Company replied
The team at Tolley badges have been brilliant with their support though the badge making process for our Guide County trip! They were able to give us an accurate quote, support with design recommend... See more
Company replied
Fabulous service from Tolley badges. Efficient communication and great final badge design! The designer was very happy to tweak a few times, and 100 badges were delivered swiftly in time for our Scou... See more
Company replied
Company details
Information provided by various external sources
Est 1964. Tolley Badges is one of the largest suppliers of quality machine embroidered badges, woven badges and metal badges in the United Kingdom.
Contact info
Enville Road 51-55, DY7 6BX, Kinver, United Kingdom
- 01384 878550
- info@tolleybadges.co.uk
- tolleybadges.co.uk
5.0
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer service
Great customer service from initial contact through to design, production and delivery.
Great value and prompt delivery.
December 15, 2025
Reply from Tolley Badges
Thank you so much for your great review. It is lovely to read your kind words.
Very prompt servicing of our repeat…
Very prompt servicing of our repeat order. The usual high quality of badge produced.
December 15, 2025
Reply from Tolley Badges
Thank you so much for your great review and order with us.
Always produced badges very fast and…
Always produced badges very fast and lovely people to deal with.
December 15, 2025
Reply from Tolley Badges
Thank you so much for your kind words. It is a pleasure.
Scouting Birthday
Carole, Hannah and the whole team were A-MAZ-ING from start to finish. Wonderful customer service and what an incredible outcome! Thank you so much ! From 70th Portsmouth
November 24, 2025
Reply from Tolley Badges
Thank you so much for your really lovely feedback. I shall pass on your kind words to the rest of the team. Thank you and Merry Christmas and Happy New Year :)
Reply from Tolley Badges
Thank you :) Have a lovely Christmas and New Year.
Reply from Tolley Badges
Thank you so much :) Merry Christmas and Happy new year.
Reply from Tolley Badges
Thank you :) Merry Christmas
Great quality badges
Great quality badges and arrived in very good time. Thank you.
November 10, 2025
Reply from Tolley Badges
Thank you :)
Reply from Tolley Badges
Thank you so much Mary ❤
Reply from Tolley Badges
Thank you :)
Always organised
Always organised, quick and creative with our badges! We will recommend 100% ⚜️
November 27, 2025
Reply from Tolley Badges
Thank you so much for your lovely feedback. It is always great to see our customers being so pleased with our service.
Reply from Tolley Badges
Thank you :) :) :)
I have used Tolley Badges on several…
I have used Tolley Badges on several occasions. The staff have always been very helpful and answered any questions promptly.
October 13, 2025
Reply from Tolley Badges
Thank you so much for your lovely feedback. It is always a pleasure producing your orders for you :) Thank you for your continued orders with us.
Great customer service
Great customer service, good delivery times, great quality products.
November 18, 2025
Reply from Tolley Badges
Thank you so much. It is great to read your kind feedback.
Another successful order
Good Communication throughout ordering process, quick response to queries, All delivered in prompt and correct quantities.
October 24, 2025
Reply from Tolley Badges
Thank you much for your great feedback and order with us. :)
Brownies anniversary badges
So helpful as always. I will always go to Tolley badges as my first choice. We were on a tight deadline but they were very speedy and we received the badges in time for our event. Quality and service is second to none.
November 13, 2025
Reply from Tolley Badges
Thank you so much for your lovely review. It is always great to hear such kind feedback. I shall pass this onto the team :)
Great service and prompt delivery
The service was great from start to finish. Prompt response from Carole after the initial enquiry, she understood what we were after, all the way through production and to despatch. The order was exactly as we requested and we will certainly be using Tolley badges again.
October 27, 2025
Reply from Tolley Badges
Thank you so much for your wonderful review and order with us. I shall pass on your kind words to the team, especially Carole :)
Great service…
From my initial contact to the delivery, great service. Polite, friendly & professional.
November 10, 2025
Reply from Tolley Badges
Thank you so much for your really lovely feedback. It was a pleasure and we look forward to producing more orders for you in the future. :)
Easy to order and Rachel was very…
Easy to order and Rachel was very helpful re the badge design.
November 4, 2025
Reply from Tolley Badges
Thank you so much for your lovely feedback. I shall pass on your kind words.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.