First class from initial enquirie to recieving the goods. Dealt with by a real human being without a script and only happy to help us achieve our goal of purchasing some badges. Simply the best way to... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We order embroidered badges every year and every time they are always of the best quality. Dealing with Tolley staff is always so easy. Nothing is too much trouble and they are truly professional to... See more
Company replied
The team at Tolley badges have been brilliant with their support though the badge making process for our Guide County trip! They were able to give us an accurate quote, support with design recommend... See more
Company replied
Fabulous service from Tolley badges. Efficient communication and great final badge design! The designer was very happy to tweak a few times, and 100 badges were delivered swiftly in time for our Scou... See more
Company replied
Company details
Information provided by various external sources
Est 1964. Tolley Badges is one of the largest suppliers of quality machine embroidered badges, woven badges and metal badges in the United Kingdom.
Contact info
Enville Road 51-55, DY7 6BX, Kinver, United Kingdom
- 01384 878550
- info@tolleybadges.co.uk
- tolleybadges.co.uk
5.0
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Always reliable
Really helpful and prompt in all areas of process. Quality of badges are always very good
November 3, 2025
Reply from Tolley Badges
Thank you so much for your lovely review and continued orders with us :)
Reply from Tolley Badges
Thank you, much appreciated :)
Reply from Tolley Badges
Thank you :)
Reply from Tolley Badges
Thank you :)
Great service as always
Great service as always. Very understanding and supportive and order done in a very quick time. Thank you ladies
November 3, 2025
Reply from Tolley Badges
Thank you for the great feedback. It was a pleasure producing your order.
Reply from Tolley Badges
Always a pleasure :) Thank you.
Excellent customer service
Excellent customer service as always over many years.
November 1, 2025
Unprompted review
Reply from Tolley Badges
Thank you :) Always a pleasure.
Reply from Tolley Badges
Thank you :)
Brilliant service
Easy to communicate with, design created quickly and using all the details supplied.
Badges made in a timely manner and delivered before required.
October 23, 2025
Reply from Tolley Badges
Thank you so much for your lovely review Helen. Thank you for your order with us :)
Girlguiding badges
I required 400 badges for a large scale Girlguiding event where a badge had been designed. Tolley created a lovely badge and were prompt in their responses and getting the badges to me by the deadline I required.
September 15, 2025
Reply from Tolley Badges
Thank you so much for your great feedback and order with us. It was an absolute pleasure. We look forward to working for you again in the future.
Friendly and efficient service
Friendly and efficient service. Every question answered promptly and in a very customer focussed way. Nothing was too much trouble. Highly recommend.
September 30, 2025
Reply from Tolley Badges
Thank you Angela for your really lovely feedback. It has been a pleasure. We look forward to working with you in the future.
Great service
Great service, fast and efficient. Understood exactly what I was asking for and had a very friendly approach.
October 20, 2025
Reply from Tolley Badges
Thank you so much for your lovely feedback. Thank you for your order with us.
Excellent service and supply.
October 16, 2025
Reply from Tolley Badges
Thank you Ken. Your feedback and order with us are appreciated.
Perfect Reordering Experience
Original artwork stored by Tolley from an order some 5-7 years earlier which sped up production for a reorder. District/County badges arrived ahead of forecast date. Great service.
September 23, 2025
Reply from Tolley Badges
Thank you Mike for your great feedback and order with us.
Top quality badges
Tolley Badges always deliver top quality badges for our Scout group hiking events - excellent, friendly service.
October 9, 2025
Reply from Tolley Badges
Thank you for your lovely feedback and continued orders with us. It is always a pleasure.
Excellent service locating an order…
Excellent service locating an order last placed many moons ago.
Put into production to produce an excellent badges.
September 18, 2025
Reply from Tolley Badges
Thank you so much for your great feedback and order with us :)
Having previously had ordered from…
Having previously had ordered from them,as usual very helpful.
September 16, 2025
Reply from Tolley Badges
Thank you :)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.