Supersteam Electric Steam Steriliser

Supersteam Electric Steam Steriliser Reviews

A product’s star rating is calculated as the average of all its reviews.


Tommee Tippee AU logo

Sold by Tommee Tippee AU

tommeetippee.com/en-au

1.5K Reviews

4.4

The information on this page is based solely on product reviews written by customers of Tommee Tippee AU via Trustpilot.


Here’s what people highlighted

Quality

2.4

12 ratings

Value for money

2.5

11 ratings


Product details

GTIN: 5.01042E+12

MPN: White


All reviews


Rated 1 out of 5 stars

I bought this project from baby bunting, Australia. waste of money. I wish I could resarch a bit more before purcahse this product. I bought with a bundle pack with few baby bottles warmer. The steriolizer : I don't like the design at all. bottles: my baby can not feed with this. overflows. warmer: it does it's job but does not have any auto matic off feature. for say as a user, i will defenetely forget to turn that off. there are no lights that indicated it's on or off, no switch etc. overall frustrating. All of their products are not researched based. they looks premium but ux is very poor. I wish I can refund. totally waste of money.

Quality: 2
Value for money: 1
Rated 1 out of 5 stars

Although this is a steam steriliser, the item is not advanced as it should be. The heating plate does not reliably work, and sometimes does not heat at all, after about a week the item does not perform, I ordered three in case I had faulty items, although all three were the same. It also leaves the items inside wet and never dries anything- very unhygienic.

Quality: 1
Value for money: 2
Rated 1 out of 5 stars

I am very disappointed with this steriliser. The heating plate has turned brown and the teats are also changing colour. I feel it is a waste of money and not worth buying.

Quality: 1
Value for money: 1
Rated 1 out of 5 stars

I wouldn't buy again as it has been a waste of money due to going like this in the base even when it gets dried out when not in use. Has now made bottle teats & things turn brown so is a waste of money as can no longer use & have to buy a new steriliser

Quality: 1
Value for money: 1
Rated 2 out of 5 stars

Leaves bottles wet and they take ages to dry afterwards. I also found mould after not using the steriliser for one week due to being in hospital with my son, even tho I wiped out the bottom after last use. Had only used it 3 times. Does the same thing as boiling a pot of water over the stove so I will be doing that from now on. Very disappointed I spent the money on this.

Quality: 2
Value for money: 2
Rated 3 out of 5 stars

Items are left wet after sterilising and the machine stays wet and accumulates lime scale after the first use. Make sure to keep it dry and wipe it down every time

Quality: 3
Value for money: 4
Rated 1 out of 5 stars

Everything ends up being probably sterile but wet. Go look for something that also dries the contents after.

Rated 1 out of 5 stars

First time mum and was excited to use this steriliser within a few uses the hot plate had burnt and gave a burning smell throughout my house. This also leaves all sterilised products wet after sterilisation process. Safe to say I was very disappointed in this product and wouldn’t recommend.

Quality: 1
Rated 5 out of 5 stars

It's super fast steriliser we have ever had.

Quality: 5
Value for money: 5
Rated 2 out of 5 stars

It's not as good as what it's made out to be

Quality: 5
Value for money: 3
Tommee Tippee AU logo

Reply from Tommee Tippee AU

Hi Kayla, thank you for reviewing the Supersteam Electric Steam Steriliser.

This can provide you with up to 6 sterile bottles in as little as 5 minutes which we know is very important for a busy parent life and hungry baby.

I am sorry to hear that you do feel this way and if you need any support
with your Steriliser please contact us on on 1-800-096-938.

Warm wishes,
Tommee Tippee.

Rated 2 out of 5 stars

The steriliser is great... when it works. Easy to use, however it stopped working after only using it for 6 weeks. Also tried to contact customer support as it was purchased through the website and got no response.

Quality: 2
Value for money: 2
Tommee Tippee AU logo

Reply from Tommee Tippee AU

Hi Maia, thank you for taking the time to leave a review.

I am pleased to hear that you do love our steriliser, it is super handy for ensuring you have a bottle at the ready for a hungry baby.

It's unfortunate to hear that you have encountered an issue, I couldn't see any previous contact from y
ou, but I have reached out via email.

I look forward to your response.
Tommee Tippee.

Rated 5 out of 5 stars

Steam steriliser is so great, our tray insert was faulty and a brand new one was sent with prompt delivery and perfect customer service. Very happy with the product, easy to use and clean!

Quality: 5
Value for money: 5
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Reply from Tommee Tippee AU

Thank you for taking the time to leave us a review and letting us know you are happy with your Super Steam Advanced Steriliser.

It's amazing to hear you are happy with the service you received from our team and that they were able to provide you with a resolution.

Best wishes.
Tommee Tippee

Rated 1 out of 5 stars

Unfortunately it broke within 2 weeks of using, hot plate won’t heat up anymore. Wouldn’t recommend it at all.

Quality: 1
Value for money: 1
Tommee Tippee AU logo

Reply from Tommee Tippee AU

Hi Ellen, thank you for taking the time to review the Supersteam Electric Steam Steriliser.

I am disappointed to hear of you experience but if you reach out to our team via live chat, Facebook or call on:1-800-096-938 we would be happy to look into this for you.

Best wishes,
Tommee Tippee.