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Tommy Swiss Reviews 310

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TrustScore 4 out of 5

4.1

Furniture Store
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Rated 5 out of 5 stars

Accidentally made order while looking out for orders and found you guys are located in Melbourne which caused problem. Tried to see contact but found only Gmail as to way for communication no any... See more

Company replied

Rated 1 out of 5 stars

Do not order from this company! We ordered a bed weeks ago and have received no communication from the company whatsoever. Their courier has reported the item damaged in transit 10 days ago and have n... See more

Company replied

Rated 5 out of 5 stars

I was worried as you can only contact them through email but they actually replied with a detailed and helpful answer within the hour. I was relieved and impressed by their efficiency. Quality is also... See more

Rated 5 out of 5 stars

Ordering was easy & staff very helpful with exact measurements. Purchased two items separately as we were so impressed with quality of the first item, exactly what we expected. Easy to assemble. Our... See more

Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Living Room Furniture Store

About Tommy Swiss

Written by the company

Tommy Swiss is a vertically integrated online furniture retailer shaking things up. We believe furniture prices have been too expensive for too long. By cutting out the middlemen, we are able make great quality furniture at unbelievably low prices

Contact info

4.1

Great

TrustScore 4 out of 5

310 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Service support wasn't the best

Service support wasn't the best, product ordered was not to specification and no remediation was provided even with regular follow ups.

After a few follow ups the team stopped responding

September 26, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent quality

I did not expect the mattress to be of such high quality and comfort because it was so well priced. I am pleasantly surprised.

September 22, 2019
Unprompted review

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