Tommy Swiss Reviews 310

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Accidentally made order while looking out for orders and found you guys are located in Melbourne which caused problem. Tried to see contact but found only Gmail as to way for communication no any... See more

Company replied

Rated 1 out of 5 stars

Do not order from this company! We ordered a bed weeks ago and have received no communication from the company whatsoever. Their courier has reported the item damaged in transit 10 days ago and have n... See more

Company replied

Rated 5 out of 5 stars

I was worried as you can only contact them through email but they actually replied with a detailed and helpful answer within the hour. I was relieved and impressed by their efficiency. Quality is also... See more

Rated 5 out of 5 stars

Ordering was easy & staff very helpful with exact measurements. Purchased two items separately as we were so impressed with quality of the first item, exactly what we expected. Easy to assemble. Our... See more

Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Living Room Furniture Store

About Tommy Swiss

Written by the company

Tommy Swiss is a vertically integrated online furniture retailer shaking things up. We believe furniture prices have been too expensive for too long. By cutting out the middlemen, we are able make great quality furniture at unbelievably low prices


Contact info

4.1

Great

TrustScore 4 out of 5

310 reviews

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Rated 4 out of 5 stars

good value

I’ve bought two beds from Tommy Swiss, a gas lift double and a normal queen. Very happy with both. My only criticism is that neither came with assembly instructions and had to be guessed. The gas lift was tricky because of this but I managed to find help on google/ YouTube.

September 5, 2019
Unprompted review
Rated 3 out of 5 stars

Very Efficient delivery service but…

Very Efficient delivery service but average product. There is very little padding on what is meant to be the highest end mattress supplied. Essentially the spring base is good but there is minimal cushioning foam support or density to product.

July 19, 2019
Unprompted review
Rated 4 out of 5 stars

Very good quality bed frame and…

Very good quality bed frame and straight forward, clear and concise instructions with is great.

Can be squeaky when moving around on it but take into account that the bed is lifted via struts so it is to be expected.
There was a few marks on the leather that looked like dried glue but you don't really notice the marks once you have a bed on the frame.

Over all I'm relatively happy with the product.

July 2, 2019
Unprompted review
Rated 5 out of 5 stars

Good product.

Two minor matters were the clip to stop mattress from sliding doesn't fit and where are the 'Nylock' nuts supposed to go?
Assumed they were on the ram lift attachment.
Have recommended the product to others

June 25, 2019
Unprompted review

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