I did not receive my order after more than one month and no one reply to my emails and inquiries through contact form online. Utterly disappointed. Felt like I have been scammed.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered two items. Products shipped quickly to the US. However, one of the bottles were opened and pills were all over inside of box. Emailed Toms Nutrition (TN) to notify of issue and requested rep... See more
Company replied
I love Omega 3 Herring Caviar from Oliver Nutrition. It trully transformed my hair which is way thicker now. I've been using this product for over 2 years now and my hair was never more beautiful. It... See more
Company replied
I’m a professional golfer who used really struggle with on course fatigue and dips in focus and energy levels during my rounds. I switched over to Tom Oliver vitamins and supplements and straight a... See more
Company replied
Company details
Information provided by various external sources
Providing the highest quality in premium nutritional supplements such as Omega 3, Vitamins including Vitamin D, Diet Protein Natural supplements, Vegan bars and more.
Contact info
148 Watling Street, NN12 6DB, Towester, United Kingdom
- sales@tomolivernutrition.com
- tomolivernutrition.com
3.2
Average
481 reviews
Replied to 28% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to order and delivered in time
February 28, 2026
Order not received after more than 1 month
I did not receive my order after more than one month and no one reply to my emails and inquiries through contact form online. Utterly disappointed. Felt like I have been scammed.
March 15, 2026
Its been more than 2wks now and I still…
Its been more than 2wks now and I still have not received my order, neither any update on shipment ETD or ETA.
February 27, 2026
Prompt delivery
February 20, 2026
No transparency on short product expiry period.
The order for Magnesium bundle was cancelled after order has been placed . The products (VITAMIN E) expiry was extremely shirt - 3 months . It should be stated in the purchase order so buyers can decide if we are willing to accept such short expiry .
February 20, 2026
I do not receive my orders.
I do not receive my orders.
Please show me the proof of delivered.
January 26, 2026
Only 1 of my 3 items arrived
Only 1 of my 3 items arrived. Emailed customer service no response.
February 5, 2026
There are no tracking information at…
There are no tracking information at all.
Just drop and gone.
First time my parcel was missing second time it was not securely packed all glass bottles put in a package again zero tracking information.
Very disappointing I requested few times for the tracking information completely been ignored.
January 29, 2026
Delivery is slow
Delivery is slow. It has been 2 weeks. It seems order has been marked lost.
I am stil waiting for the new shipment.
January 29, 2026
I love the magnesium that I ordered.
January 17, 2026
I am still waiting for the balance of…
I am still waiting for the balance of my order after almost 2 weeks with no response to my emails or any solutions
November 10, 2025
I really like this product it tastes…
I really like this product it tastes lovely and I take it once a day for my lunch. It completely takes away my appetite for 3 hours no problem.
I really like the company because I always have the strawberry flavour but I went for another flavour because it was buy 1 get 1 free. Anyway I got an email saying sorry you had run out of that flavour but I can choose any other so I got 2 strawberry you responded in email all the way. Absolutely brilliant 👏 👌
October 10, 2025
MBR blanket
After days/weeks of submitting the very specific invoices required, the delivery was successful a short while ago - -all secured to last a full year
Many thanks
Richard
Best regards to Tom ( please pass along :
""Mustique -27 March -5 April""
October 15, 2025
It's great product!
The quality of the product is excellent.
The order was promptly delivered.
October 5, 2025
I never received my £50 order (RESOLVED)
I never received my £50 order. I emailed customer support about it a week ago, but haven't received a reply.
Good product, but you may not receive it.
(MISCOMMUNICATION. RESOLVED.)
September 16, 2025
Reply from Tom Oliver Nutrition
Dear Sir,
Firstly we do apologise for your frustration however after investigating your order it was delivered on September 18th. Tracking and confirmation of this order was sent to your email on file. Further to this we have not been able to trace any emails sent to our support with your email on file. Please feel free to reach out to us at sales@tomolivernutrition.com and we would be happy to provide you with the proof of delivery.
Kind regards
Tom Oliver Nutrition
Short delivery and waited for 2 weeks…
Short delivery and waited for 2 weeks still no reply
September 8, 2025
Reply from Tom Oliver Nutrition
Dear Wendy,
we do apologise for this however we did reply to you on both the 12th and 18th September, asking for confirmation of the amount of missing items, however your email address returned both times as undeliverable.
we do apologise again and ask if you can reach out at sales@tomolivernutrition.com.
Kind regards
Tom Oliver Nutrition
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.