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tom schneider Reviews 

160
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 95 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and unique design of the furniture, often describing pieces as stylish, well-made, and statement-making additions to their homes. Many people appreciate the craftsmanship and the beautiful finishes, noting that the products are both artistic and practical. The service received from ordering to delivery is frequently highlighted as excellent, with prompt communication and efficient, helpful delivery teams who unpack and set up items, taking away all packaging. However, some people mentioned an issue with packaging being unusable after delivery, which caused complications when trying to return an item due to a scratched glass top.

What people talk about most

Product

Clients share positive opinions on product, consistently praising the high quality, craftsmanship, and unique... See more

Quality

Users describe positive interactions with quality, consistently praising the exceptional craftsmanship and... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the politeness, care, and... See more

Service

Customers consistently note positive experiences with service, describing it as exceptional from start to... See more

Order

Reviewers express satisfaction with the ordering process, highlighting its ease and efficiency from start to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We are extremely pleased with our Tom Schneider furniture. Their designs present a stylish, retro look and ours are very well made pieces. Just that little bit different too. We requested the sample... See more

Company replied

Rated 5 out of 5 stars

Ordered a tapered TV stand (customised without middle shelf) and two slide bar stools in walnut back in Aug 2025, have now had them long enough to appreciate their high quality and how very good they... See more

Company replied

Rated 5 out of 5 stars

We are so pleased with our Tom Schneider designed curved media unit, it’s stylish and looks wonderful in our lounge. The workmanship is first class and the natural walnut finish looks so good. It exu... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Furniture Manufacturer

Written by the company

Since 1996, Tom Schneider has been a defining name in British design, celebrating 30 years of artisan excellence and innovation. Renowned for it's signature curved aesthetic, the brand transforms natural wood into sculptural masterpieces that are as functional as they are beautiful. Every piece of Tom Schneider furniture is handcrafted with passion, staying true to the company’s founding philosophy: Curvaceous, Timeless, and Inimitable. Specialising in iconic, fluid shapes, our world-class collections, including the legendary Swirl, Serpent, and DNA ranges, are created using unique techniques that coax wood into elegant forms. From statement dining tables, media units and bespoke projects, a Tom Schneider design is an instantly recognisable investment in any setting. Quality is our cornerstone. By prioritising artisan craftsmanship and hand-finished details over mass-market production, we ensure every item meets the highest standards of durability, backed by our 10-year guarantee. Whether you choose rich walnut or natural oak, you are investing in designer furniture built to last a lifetime. Discover the beauty of handcrafted, curved wood and enhance your home with a British design classic that perfectly balances artistic flair with everyday utility.


Contact info

4.9

Excellent

TrustScore 5 out of 5

160 reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(160)

95 reviews in the last 12 months

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Rated 5 out of 5 stars

Wonderful Walnut Units.

I have purchased 2 pieces of furniture from Schneider and I absolutely love them.

The quality, the finish and the design are superb. These pieces I will treasure for ever.

I opted for the walnut finish but there are also amazing other options.

These pieces I delivery was great although, I was slightly disappointed at the reluctance to remove the packaging. A minor issue what was otherwise a great experience.

July 13, 2024
Unprompted review
Rated 5 out of 5 stars

Buying from Tom Schneider

The experience you have shopping with Tom Schneider, is without fault. your items will be delivered to your door by a professional company selected by Tom Schneider himself. They bring your items indoors, they unpack your item, they check your goods for damages or faults and once they're happy, they remove all packaging from your home and get on their merry little way. Leaving you with a very high standard of furniture to go on and enjoy, as the furniture itself is a pure delight, the craftsmanship is absolutely mind boggling as to how the handmade designs are created and produced. the styles are pure elegance.

December 2, 2024
Unprompted review
Rated 5 out of 5 stars

Great furniture, wonderful service.

From visiting Tom and Rosa in their London showroom until the delivery of our furniture some weeks later our experience was brilliant. They were incredibly helpful when we visited, and when we needed our swirl coffee table made to measure. The delivery was, unusually, a really good experience too! The table looks stunning in our lounge and is constantly admired by visitors. They offer a great combination of outstanding service and outstanding furniture.

June 13, 2024
Unprompted review
Rated 5 out of 5 stars

Serpent glass topped coffee table

We ordered the Serpent glass topped coffee table in natural oak.
The service from the Tom Schneider team from ordering to delivery was excellent.
This table is a truly bespoke design and excellent quality. We are delighted with it and it has been greatly admired by everyone.

June 13, 2025
Unprompted review
Rated 5 out of 5 stars

Top Notch Products & Service

From initial contact through to delivery of my order the level of service received from Tom Schneider was absolutely top notch. The team are very professional, knowledgeable and amazing to deal with and their products are truly high end pieces of art. I ordered the Surge media unit and Orbit hi-fi unit and these two complement each other well and have a positive impact/reaction from everyone who sees them. I highly recommend Tom Schneider, you won’t be disappointed 10/10.

January 12, 2025
Unprompted review
Rated 5 out of 5 stars

Curl Sideboard

Curl Sideboard: Excellent furniture.
Our Curl sideboard arrived as arranged. We are really, really, pleased with it. The standard of workmanship is second to none. Having had Bevan Funnell mahogany furniture for 20 years we spent months trying to find furniture that is good quality and well made, without success. We chose your furniture on line so didn’t actually see it and we are not disappointed. It is contemporary, eye catching and looks perfect in our new home. The delivery team were excellent keeping us well informed of arrival and took away all the packaging. Thank you so much for the lovely furniture and for being one of those companies rarely found these days that produces top quality products.

April 25, 2025
Unprompted review
Rated 5 out of 5 stars

So pleased with our furniture.

We were looking for some distinctive, quality pieces of furniture for our new home and consider ourselves fortunate to have found “Tom Schneider” online.After some consideration ( difficult choices to be made) we made a decision to order several pieces in Oak namely Lexi media unit, Tulip,Sienna and DNA single strand occasional tables. Ordering was very easy,delivery via partners was excellent. Any contact we had with the company (ours was minimal but necessary) was nothing short of exemplary ! All told our whole experience from start to finish was pleasurable, quite rare these days. This is an impressive company and we cannot speak highly of it. Take the plunge you won’t regret it.

November 1, 2024
Unprompted review
Rated 5 out of 5 stars

Repeat customer of Tom Schneider furniture

I have bought several pieces of furniture from Tom Schneider now and the quality and delivery is always first class, the products look so unique and become statement pieces in all the rooms we use them in.
I would highly recommend this company, one of the few who understand providing both quality products and great customer service.

June 13, 2025
Unprompted review
Rated 5 out of 5 stars

Stunning design and quality

I’ve ordered two items of furniture (tables) from Tom Schneider (one from Heal’s, one direct) and they are possibly my two favourite things in my home. The design is so unique and stunning, and the craftsmanship is brilliant. The company were also great to deal with and delivered promptly, helped with unpacking and moving the tables into position in my flat. Would definitely love to buy more things from Tom Schneider in future.

June 13, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service, quality design and attention to detail

From meeting Tom and the team, discussing design options, fabrics and wood colours all the way through until placing our order and delivery was a pure delight.

Great customer attention throughout the process and we are incredibly happy with the pieces we bought for our new home.

June 21, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional customer service

Exceptional customer service, care during the delivery and installation process and above all, the quality of the products are fantastic. Their design also, is modern but classic. Many compliments on the pieces I purchased (wave coffee table, TV console unit etc)

June 13, 2024
Unprompted review
Rated 5 out of 5 stars

The coffee table is stylish and beautifully constructed

The coffee table is very stylish, beautifully crafted and constructed. The size meets our requirements and after much research came across your brand in John Lewis. The service and delivery was very professional and have received many compliments about the new coffee table, side tables and media unit.

June 13, 2025
Unprompted review
Rated 5 out of 5 stars

We purchased the Surge Media Unit and…

We purchased the Surge Media Unit and Serpant coffee table from Tom Schneider both in walnut. Love the items - they always get compliments from visitors. Love the quality and design of their furniture. Customer service great , delivery updates and reasonable timeframe. Highly recommend

January 10, 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful stylish and well made furniture.

My lovely table arrived exactly when I was told it would, around six weeks after I ordered. Everything is hand-made to order. It was unpacked on site and all the packing materials removed. I absolutely love the style and quality of Tom Schneider furniture. It's a little more expensive but worth every penny.

November 29, 2024
Unprompted review

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