tom schneider Reviews 

I was very taken with the designs of Tom Scneider and although more expensive than I wanted for a coffee table I took the plunge and ordered one. When it arrived, not only did the design exceed my expectations but the standard of craftsmanship was supurb.
Additionally Delivery was quick and all communication efficient and prompt.

Once we decided to look for a statement piece of furniture, it was only Tom Schneider. The design and style is wonderful. Dealing with them directly was easy and a pleasant experience and now we have the furniture which came exactly when the team said it would, we are delighted with our new table.

Beautiful and High Quality Furniture
Bought TV unit for my 65 inch TV furniture is perfect and worth the extra cost as it looks so classy
First class delivery and communications with delivery company.
Furniture is expensive but it is high end quality and I am so pleased I made the decision to buy after a long time to decide only due to the cost but it was worth it

Tom Schneider Furniture is absolutely stunning. Everyone that I have over comments on the console table that we bought. We then proceeded to add two bedside tables and a sideboard for the bedroom. Customer Service was excellent. They delivered on time and the people who did the delivery and install with white glove service. Highly recommend.

High quality furniture; distinctive and unusual, very pleased with our Swirl tables. Prompt service and careful delivery. Would recommend.

I purchased a Taper Media Unit - a fabulous piece of furniture - stylish and beautifully made. The icing on the cake was the customer service and in particular the delivery - the guys who delivered it were on time, courteous, helpful and cheerful (a much underestimated attribute!).

This is quite simply the most beautiful furniture I have ever seen and became a little addicted if honest! It’s exquisitely made and designed and looks so unique when in place. Ordering was easy and delivery excellent with great care taken with each piece as it was removed from packaging. Only wish my house was bigger so I could get more pieces!

Ordered a coffee table. Lovely piece of furniture; a statement piece! Looks great in situ. Gets compliments. Communication with the company was appropriate. I took advantage of a discount code and saved a bit of money.

We bought a desk and wave coffee table direct from Tom Schneider.
Both items were delivered when expected by a courthouse and helpful deliver team who unpacked the items and removed the packaging.
The furniture itself is stunning. Looks fantastic and the build quality is exceptional.
Would furnish m6 whole house with this furniture if budget allowed.

Very responsive service and we are very happy with the bespoke Wave sideboard they made for us

After downsizing my large oval Tom Schneider table was too large for my new home. The table looked stunning and was still in excellent condition …. what to do? I photographed the table and contacted a homeless charity who on viewing the quality of the table drove for over an hour to collect it. No doubt they knew that this was a special item that could be sold to generate much needed funds.

My smaller replacement Tom Schneider Swirl table is as beautiful as my last Tom Schneider table. Delivery and assembly was efficient with care taken to site the table in the perfect spot. There can be no greater recommendation than a returning customer!

I purchased a Tom Schneider Layla tv stand from John Lewis. From initial looks it looked fine given the cost. When I came to dust the tv stand I found a lump on the side under the bottom shelf. This was notified to John Lewis who went back to Tom Schneider who requested images. Even though I repeatedly said you can not really see the extent of the defect the manufacturer said it was within tolerance. You can actually see the lump 4 meters away. Tom Schneider is refusing to do anything as it’s in a place where you can not see the lump even though I have said I can see the lump 4 meters away. They are refusing to have the issue inspected and relying purely on pictures which do not show the full extent of the issue I am reporting. I would stay away from this corrupt business as they are pure ignorant and not willing to rectify issues. Their email reply to myself was full of condescending language and unprofessional.
Example language from email
John Lewis initially told us this was damaged on delivery. We asked why it was not reported for 2 months. They responded that they had it confused and it was only noticed My goodness, 4 metres away, I wish my eyesight that good.
This next paragraph is my reply to Tom Schneider feedback/reply below:

I don’t normally go blow for blow but what Tom has said only shows what type of man he is.
Pasting in extracts from my email and changing them to suit can only be described as being aggressive. When I contacted JL which was on the 16th August not 22nd August they came back saying they could not get a replacement but an alternative which I said did not want. Really, I should have requested a refund as the TV unit is just fake and not real wood and very expensive considering the craftsmen ship gone into the product. I have to say Tom was very defensive and very unhelpful and putting blockers where he could. I had to take images and when sent to him all he said was they were not taken from the requested distance. I am not sure where he got the 3mm size of lump from which turned out to be a foreign object protruding from the veneer, so all I can say is he got the report as that would only be the place this would have been mention and certainly never came from me. This is the report from the independent company who JL requested before any compensation or replacement would take place and was told by JL it would be sent to the manufacturer and Tom Schneider.

In reply to Tom S second reply. I have never had issues like this from any supplier or outlet. This now proves how defensive Tom S is by replying to my comments for a further time. Very unprofessional and if this continues I will be reporting this as it is pure slander.