Myself and 3 colleagues went to Tom Street for legal support in regards to a group employment claim Katie was an absolute superwoman & supported all 4 of us throughout the entire case, as well as... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Contacted through website, had a call from Tom telling me I had a case and how awful I had been treat this way by my employer. Discrimination. Told the business would not want publicity regarding m... See more
Company replied
Tom has been exceptional throughout my stressful experience leaving a company. Even though odds were against me Tom has always been on the end of the phone, email and messages. Giving his additional... See more
Had a short session for advice and also spoke to Ellie about a possible no win no fee arrangement and they couldn't have been more helpful. Did not try to just take on the case to make money and advis... See more
Company details
Contact info
Maidsgrove Farm, BA11 2PY, Frome, United Kingdom
- 01373 486 737
- mail@tomstreet.co.uk
- tomstreet.co.uk
4.4
Excellent
85 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Take your money and never contact you again.
When we first contacted we was advised to pay for a phone consultation, which we was happy to do so. Tom was helpful on the phone and asked us to gather some information and send it to him. We hung up happy. But then that was it. No further contact. We emailed all the information over. Phoned. Nothing. Personally feel like they had our money and then wasn't interested. Personally would never recommend. We went through the worse year of our lives last year, only to be made worse by these. Avoid.
June 27, 2021
Unprompted review
Excellent service
Excellent service. Straightforward, easy to talk to and to understand. I received the answers I needed. Thank you
June 21, 2021
Unprompted review
Reply from Tom Street & Co. Solicitors (Tom Street Law)
We are so pleased we were able to help you Susy.
Being approachable, dispensing straightforward legal advice and providing an excellent service are so important to us.
I'm delighted you had such a positive experience.
Thank you for taking the time to leave this review and giving us 5 stars.
Regards,
Tom
Case review
on behalf of your company, I would like to appreciate Ellie Humphrey for her Patient, knowledge, and profession. Had it not been such professionalism I would have given up. thank you for your support in my case, I hope many other people will benefit from your service.
May 23, 2021
Unprompted review
Reply from Tom Street & Co. Solicitors (Tom Street Law)
Thank you Alida.
I'm delighted you had such a positive experience working with Ellie and you felt so supported in your case.
Patience, knowledge and professionalism are key to providing the high levels of service our clients can expect when they come to us.
We understand that this can often be a very stressful time, so your feedback will most definitely help others who may require legal assistance.
We really appreciate the 5 stars, thank you.
Regards,
Tom
I approached tom co with the…
I approached tom co with the understanding they help.
But had no Communication for weeks on end. They Had me make my own Case. and Do all the investigating myself.
April 13, 2021
Unprompted review
Great & professional service by tom street
Great service by tom street , quick response to my query , he understood my case in professional manner and acted accordingly to deal employment issue . I am very happy with his experience and professional way of understanding your needs analysis of your case .
I had great success in tribunal matter with tom professional approach in very short time .
Highly recommend his services
March 22, 2021
Unprompted review
Reply from Tom Street & Co. Solicitors (Tom Street Law)
Really appreciate the positive feedback Noraiz, thank you.
I'm so pleased I was able to help you, and that you achieved success in your tribunal matter.
Thanks for the recommendation and the 5 star review.
Regards,
Tom
I had an employment issue.
I had an employment issue.
Tom was straight to the point.
Very helpful and answered a lot of my questions.
Would definitely recommend!
March 8, 2021
Unprompted review
Reply from Tom Street & Co. Solicitors (Tom Street Law)
Thanks for the 5 stars Ne.
I'm delighted I was able to help with some straightforward legal advice.
Really appreciate the recommendation, thank you.
Regards,
Tom
Very helpful
Tom was very helpful. He contacted me straight after I made my enquiry, he replied to all of my questions and gave me valuable advice which I greatly appreciate! Many thanks to him and his team!
February 17, 2021
Unprompted review
Reply from Tom Street & Co. Solicitors (Tom Street Law)
Thank you Krista.
I'm pleased you found my advice helpful.
All of our team know the importance of a prompt response when you are in need of legal advice.
Very happy to have helped. Thank you for the great feedback and 5 stars.
Regards,
Tom
Very quick to get in contact with which…
Very quick to get in contact with which was exceptional due to the timescale I had to work within, great advice and very impartial
February 16, 2021
Unprompted review
Reply from Tom Street & Co. Solicitors (Tom Street Law)
Thank you for the positive feedback James.
It's really important to us that we respond quickly and offer straightforward legal advice when it is needed.
I'm delighted we were able to help. Let us know if you need assistance in the future.
Regards,
Tom
Absolutely brilliant advise from Ellie…
Absolutely brilliant advise from Ellie humphris
Would highly recommend she was so nice definitely 5⭐️⭐️⭐️⭐️⭐️
December 10, 2020
Unprompted review
Reply from Tom Street & Co. Solicitors (Tom Street Law)
Thank you Kelly, we're so pleased Ellie was able to help you.
It's so important to us to give our professional advice in a friendly and approachable manner.
Your glowing review and 5 star highly recommend is so very much appreciated. Thank you!
Regards,
Tom
Fast and amazing quality service
Tom answered to my questions through email very quick.
During the follow up call he was very diligent with the papework I gave and was extremely helpful all the time.
December 8, 2020
Unprompted review
Reply from Tom Street & Co. Solicitors (Tom Street Law)
Thanks for the positive feedback Alejandro, it was a pleasure to deal with your enquiry.
Your 5 stars are much appreciated.
Don't hesitate to get back in touch if you need us again.
Regards,
Tom
Really helpful during a time of dire…
Really helpful during a time of dire need. Offered me all the support I needed.
December 3, 2020
Unprompted review
Reply from Tom Street & Co. Solicitors (Tom Street Law)
Kieran, I'm so pleased you found us helpful during that difficult time.
I really appreciate you leaving this 5 star review of your experience with us. Thank you.
Please do not hesitate to get back in touch if we can help again in the future.
Regards,
Tom
Very clear and helpful
Very helpful, clear advice delivered quickly.
November 17, 2020
Unprompted review
Reply from Tom Street & Co. Solicitors (Tom Street Law)
Thanks for the 5 star review Adam.
Invariably, when you are looking for legal advice you need it to be straightforward, helpful and given to you quickly.
I am so pleased your experience with us ticked all those boxes. Thank you for the positive feedback.
Regards,
Tom
Excellent service and help from Tom…
Excellent service and help from Tom through my redundancy. On the ball and always available to talk even whilst he was on holiday. Went the extra mile to get me an improved redundancy package.
September 2, 2020
Unprompted review
Reply from Tom Street & Co. Solicitors (Tom Street Law)
Really appreciate such great feedback, thank you Geoff.
It was a pleasure to be there for you and help get you an improved redundancy package.
Thanks for the 5 stars!
Regards,
Tom
Listens
Very friendly. Actually took the time to hear me out and gave me personalised advise. Was honest and insightlt with the case. By far the best solicitor I have spoken to. Will definetly use him in the future.
July 14, 2020
Unprompted review
Reply from Tom Street & Co. Solicitors (Tom Street Law)
Thank you Nerija, it's very kind of you to leave such positive feedback.
Alongside offering professional legal advice, it's really important to me that I am seen as approachable and friendly. Invariably, if you need to speak to me then it is highly likely you are experiencing uncertainty or in a stressful situation.
I am so pleased I was able to help. If I can do so again, please don't hesitate to get back in touch.
Thanks for the 5 stars, much appreciated.
Regards,
Tom
Call Tom
I highly recommend you contact Tom if you have employment issues. I found him friendly, calm and professional. He resolved the matter for me and certainly achieved the best outcome. It was a relief to be guided by him to pass the communications and negotiating to someone who obviously is very good at this. Well worth it.
July 7, 2020
Unprompted review
Reply from Tom Street & Co. Solicitors (Tom Street Law)
That's wonderful feedback Amanda, thanks.
I am so pleased that I was able to assist you and that you were happy with the outcome.
Thank you for taking the time to leave this 5 star review. It may enable me to help others who could be facing problems in the workplace that need addressing. Thanks again for your kind words.
Regards,
Tom
I dealt with Katie @ Tom Street Law and…
I dealt with Katie @ Tom Street Law and her service and that of her colleagues was exceptional. Kept in constant contact with me, explained legal terms in a fashion I could understand so I could made a more informed decision on my claim. I would strongly recommend Tom Street Solicitors
June 4, 2020
Unprompted review
Reply from Tom Street & Co. Solicitors (Tom Street Law)
Thank you for the 5 star recommendation Cathy, we really appreciate it.
I am so pleased you had such a positive experience working with Katie and her colleagues. We all recognise how daunting the law can seem when you are not a lawyer, so we like to provide straightforward, professional legal advice in a way that can be understood.
This is such an important aspect of helping you make informed decisions about your claim, so it is good to hear you found it helpful and that you would recommend us to others. Thank you.
Regards,
Tom
Really helpful initial 10 minute…
Really helpful initial 10 minute consultation, thank you!
May 13, 2020
Unprompted review
Reply from Tom Street & Co. Solicitors (Tom Street Law)
I'm delighted you found our 10 minute phone consultation helpful Danielle.
Thanks so much for taking the time to give us this 5 star review, it's much appreciated.
Regards,
Tom
Amazing
Amazing, I wanted no win no fee but by my fault they couldn't take it as I was too far into proceedings but Jon rang me and spent 45 mins giving me amazing advice that I wouldn't of known and that has a massive chance of winning my case, I will use these again if I need them, I cannot thank them enough
May 5, 2020
Unprompted review
Reply from Tom Street & Co. Solicitors (Tom Street Law)
Thank you Anthony for such positive feedback.
Whilst I'm sorry we could not help on a no win no fee basis, I'm pleased we were able to impart helpful advice that may have improved your chance of winning your case.
Regards,
Tom
Always contactable
Despite me suffering from anxiety, Johnathan and Tom both replied to every email or message I sent in good time. They were very reassuring and offered their advice during the epidemic.
I even received a call from Tom and and message from my solicitor Jonathan once the case was settled to check everything was ok.
May 5, 2020
Unprompted review
Reply from Tom Street & Co. Solicitors (Tom Street Law)
It was our pleasure to help you Mrs Jones and thank you for taking the time to leave this wonderful feedback for us.
We were delighted to assist you during that difficult time and it's really good to know that you found working with myself and Jonathan reassuring.
It was so important to us for you, as our client, to have felt valued at every stage of the process, and that you knew we had your best interests at heart through to the conclusion of your case.
Thank you for awarding us 5 stars.
Regards,
Tom
Straight to the point.
May 4, 2020
Unprompted review
Reply from Tom Street & Co. Solicitors (Tom Street Law)
Thank you for your 5 star review.
Regards,
Tom
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.