Tom Trotter Online Coaching Reviews 

292
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TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated coaching staff for providing incredible support, continuous motivation, and deeply personalized guidance throughout their overall fitness journeys. People consistently note that the trainers help establish sustainable routines and build positive habits that fit seamlessly into busy everyday schedules. Some reviewers were not happy with the meal plans, mentioning that the provided options felt generic and lacked proper customization for dietary preferences. A few individuals also felt that their specific concerns regarding lack of progress and unexpected weight changes were not adequately addressed during check-ins.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting their incredible support, genuine... See more

User experience

Consumers find user experience to be positive, highlighting personalized check-ins, supportive coaching, and... See more

Service

Reviewers highlight positive aspects of service, expressing deep appreciation for the personalized workouts... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Started a few month’s ago and from the outset was made to feel part of a team Coaching from Ben has been 5 star all the way. He’s been supportive, honest, giving me advice and help whenever I have a... See more

Rated 5 out of 5 stars

Tom and his team are very responsive, i’ve been training with them for more than a year now, they listen and are so accommodating when it comes to changing meal plans or workouts! Very happy with my e... See more

Rated 5 out of 5 stars

I’ve been with TTC for around 18months- it was the best decision I’ve ever made for my health and fitness. I didn’t plan to join for so long but the support, advice and motivation exceeded my expe... See more

Rated 5 out of 5 stars

I am a 61 year old woman who has tried every diet and plan with personal trainers and everything. Never had any positive results. It was very frustrating. Until I found Tom and his team. Not only doe... See more


Company details

  1. Fitness and Nutrition Service

Written by the company

I’m here to coach you through a productive, positive lifestyle plan; effective workouts for gym or at home and wholesome, tasty nutrition, designed to fine-tune your outlook on life. Whatever your ability, let me create the perfect plan for you!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

292 reviews

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4.5

All reviews

(292)

30 reviews in the last 12 months

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Rated 5 out of 5 stars

More Than Just Fitness

More Than Just Fitness!
I started working with Tom and his team 11 months ago, and honestly, I never expected it to impact my life in the way it has. When I first signed up, I was struggling—not just physically but mentally too. I had fallen into inconsistent habits, lacked motivation, and with work travel constantly disrupting my routine, I felt stuck.

From day one, I felt supported, accountable, and genuinely understood. This wasn’t just a generic program—it was tailored to me, my lifestyle, and my challenges. Tom and the team took the time to build a plan that fit around my work and travel schedule, ensuring I found consistency no matter where I was.

The meals were an absolute game changer—bespoke, simple, and so tasty! No boring ‘diet food,’ just nurturing, sustainable meals that made healthy eating easy. Instead of drastic changes, everything was progressed at my own pace, helping me build confidence along the way.

I learnt that results came not from perfection, but from consistency, the right guidance, and the reassurance that I had all the tools I needed. The check-ins, advice, and personal approach made all the difference.

Fast forward 11 months, I’ve hit my goal weight, built habits I know I can maintain, and more importantly, I feel stronger, healthier, and more in control than ever before. If you’re on the fence, this is your sign to start. It’s the best investment I’ve made in myself!

Thank you, Tom & team, for helping me build a lifestyle I love! 💪🏽

March 10, 2025
Unprompted review
Rated 2 out of 5 stars

I have worked with "Tom" or rather his…

I have worked with "Tom" or rather his team since May last year. At the beginning I found it quite motivating to have someone keep me accountable and I have to say I always enjoyed the workouts the team put together. I have to say though, that I don't think working with an online PT works well for people like me who are already advanced in their fitness journey. A lot of other reviews said the same but here are my reasons why:

- In general you don't get a response within 24hrs its always at least 2-3 days
- It's always different people who respond to you as there is a team behind it all. They never sign with their name so you don't know who you are talking to. It's always the same super hyped-up "tom-like" messages regardless what you are talking about.
- The advice is super generic and always reactive instead of proactive. So often I heard "Sounds great" "You got this" to suggestions I have made rather than much advice or tips or tweaks etc
- I stopped using the recipes as they contain lots of UPFs like Bagels etc.
- The app is very basic when it comes to your membership, all you see is when you have signed up but there is no option to cancel, you have to email or message them
- When I first wanted to cancel I was talked into staying, I complained about their response time and that improved temporarily
- When after a few months I wanted the cancel for good because I had signed up to an in person PT, I was told after waiting for days (and another attempt of them talking me into staying) that the cancellation was confirmed. What they didn't say was that my plan was going to continue for an additional month as per the contract. They could have said: "Ok let's make the most out of your last 6 weeks with us" but nothing.
- Only when I complained about the terms they said "Let's make the most out of the remaining time"
- All in all just a frustrating experience.

Tom is certainly a great guy and his IG is very entertaining but this experience has nothing to do with what he portrays.

March 3, 2025
Unprompted review
Rated 5 out of 5 stars

What’s better than a Tom? A Tom Trotter

Absolutely love working with Tommy and team!

After being on the app for over a year and a lot of undisciplined time with my commitment, this year has been great! My effort has now matched Tommy’s effort in his perseverance in motivating me. Feeling great and amazing what can be done when my effort meets Tommys x

February 28, 2025
Unprompted review
Rated 5 out of 5 stars

Ive been working with Tom Trotter…

Ive been working with Tom Trotter Coaching for several weeks now, and I’m really happy with the results—I’ve lost a good amount of weight and feel stronger every day. The app is straightforward and keeps me on track, the community is a great bonus, and the personal check-ins with Tom are a big help. His coaching team deserves a shoutout too—they’re always there to support and make sure things run smoothly. Definitely worth it if you’re serious about getting in shape and bettering your mindset

February 27, 2025
Unprompted review
Rated 1 out of 5 stars

Rip off for hundreds per month!!

Firstly, when you sign up they surprise you with an additional £200 fee “for the app”. The app is no better than any free app and is a horrendously overpriced addition and really poor to not be advertising it included. The messaging from the coaching team is all automated, not personal at all so you end up with a very unauthentic and fake communications from them. The meal plans are awful, you can get better with a simple google. The workouts were ok but very basic. And then, to top it off, when you need to change your program and cancel due to unforeseen circumstances, they refuse to do anything at all, yet advertise online a free coaching giveaway! Finally, the agreement voids your right to change your mind within the 14 day period which is technically illegal for an online product. Horrific experience, wish I’d never signed up and will be warning others not to sign up! Completely opposite to how it’s advertised on social media.

February 21, 2025
Unprompted review
Rated 5 out of 5 stars

Tommy and the whole team were…

Tommy and the whole team were phenomenal from day one!

2 or 3 times during the programme I needed big adjustments to the workouts or routine, whether through illness or just lack of time due to other things going on in life, and every time the workouts were redesigned to fit my exact needs.

Regular check ups, motivation and help were always on hand, and every adjustment made was always something that I felt improved the workouts, I also discovered the way I ENJOYED exercising after my feedback was used to make tweaks.

And by the end of the programme I’d didn’t just look and feel better but my fitness was 1000x better - and not just exercise specific but general life fitness! Suddenly I’m able to play with my little cousins or nephews for hours on end whilst everyone else is collapsed and blowing within 30 minutes, which is a more satisfying lifestyle change than anything else.

I cannot recommend Tommy enough or highlight how happy I am with the service more.

February 10, 2025
Unprompted review
Rated 1 out of 5 stars

Be careful before you sign the agreement

Do no enter this programme if you don’t have buckets of money to dish out. They were dishonest about costs from the start, they charged me extra costs without being transparent and then try to spin in on me for not “engaging” or talking in the app enough. The whole programme is just them uploading food plans and work outs for a high price. There is limited functionality in the app and unless you enjoy pr marketing messages from Tom himself, you don’t get a quick response on the app and I don’t really see the value of how much they charge compared to other fitness apps on the market.

January 25, 2025
Unprompted review
Rated 5 out of 5 stars

Beyond grateful!

I can't recommend Tom's coaching highly enough! When I first started working with Tom, I struggled with low self-confidence and felt stuck in my fitness journey. From day one, Tom made me feel understood and supported, making each step of the journey a little easier.

Through his personalised coaching, he not only helped me set achievable fitness goals but also gave me the tools to rebuild my self-esteem. His holistic approach combines fitness training with mindset work, and it’s clear he genuinely cares about his clients' overall well-being. He is truly focused on you and throughout everything it's positivity fueled with a passion for what he does.

Every session with Tom was motivating, and he celebrated even my smallest victories, making me believe in myself again. His tailored fitness plans and constant encouragement pushed me to achieve results I never thought possible.

Thanks to Tom, I’m not just physically stronger but mentally resilient as well. If you’re looking for someone who can help you transform both your body and your confidence in a safe and encouraging way, Tom is the coach for you!

Thank you for everything Tom 🙌🏽😄

January 13, 2025
Unprompted review
Rated 5 out of 5 stars

Tom Trotter the absolute legend 🙌

What can I say about Tom Trotter he’s a life changer, inspiring, motivating and all round good guy. He’s a credit to Sally xx

I started with Tom a year ago and just plodded along for about 6 months and he was so helpful and understanding as a menopausal woman my energy was low and then from March until now I’m down 2 stone in weight and I’d never of done this without his support and help.

Tom is so supportive and encouraging. He has a very unique way of helping his clients and if something isn’t working then he will find an alternative for you.

I honestly can’t recommend him enough no matter what age, fitness level Tom will always have a plan for you.

Thank Tom
Mags
💪💪💪💪💪💪💪💪💪💪💪💪💪💪💪

November 25, 2024
Unprompted review
Rated 5 out of 5 stars

Tom is everything you need in a coach…

Tom is everything you need in a coach and so much more. I’ve learnt a lot about myself in this journey with Tom. Together we plan the next steps to a healthier lifestyle and it’s a lot of fun too. The mindset has changed too. This journey would not have happened without the consent support, encouragement and understanding from Tom. Thank you coach forever grateful

November 22, 2024
Unprompted review
Rated 5 out of 5 stars

Do it!!

When I first signed up with Tom (7 weeks ago), my aim was simply weight loss. I wanted to work towards my pre-baby weight and get my body back! I was drained of energy and had absolutely zero get up and go!

I knew TTC was exactly what I wanted just from watching Tom's instagram stories. He is so passionate about EVERYTHING and inspired me to get off my bottom and do something about it!

After such a short amount of time, I'm already feeling the benefits:
1) Mentally I feel so much better after I exercise (be that a big walk, run or workout) and I even find myself wanting to exercise when I need some head space from busy family life (never imagined I would be that person!). As Tom says - chasing those unicorn feels!
2) I have so much more energy ALL THE TIME - I don't feel sluggish and always tired like I had been, I just feel good!
3) I'm not obsessing over the scales! I don't care about my 'weight' - I can see and feel the difference!
4) Complete change in mindset - I'm not doing this for the short term goal of losing weight anymore. This has been a complete lifestyle change for me!

Tom's daily messages are exactly what I need to hold me accountable and get me moving. He answers all my questions and is always asking if there is anything I need support with. I'm SO glad I signed up!!

November 19, 2024
Unprompted review
Rated 5 out of 5 stars

So supportive!

Tom is an amazing trainer. He has helped me change the way approach my health. I have a chronic disease and he was so good at tailoring my workouts to fit around my specific needs. And always so supportive. I look and feel much more like my old self. This was a wonderful experience, I would 100% recommend.

November 18, 2024
Unprompted review
Rated 5 out of 5 stars

Great coach

I had the pleasure of working with Tom as my personal trainer, and I couldn’t be more pleased with the experience. From day one, he was incredibly friendly and approachable, making me feel comfortable and motivated. His positive attitude and genuine passion for fitness made every session enjoyable. He always took the time to listen to my goals and tailor the workouts to fit my needs. I highly recommend Tom to anyone looking for a supportive and knowledgeable trainer!

October 6, 2024
Unprompted review
Rated 5 out of 5 stars

To Say Tommy change the way I train and…

To Say Tommy change the way I train and look is an understatement

He is such an amazing coach who truly listens to what you looking for and continues to make changes if and when asked but also suggest how to improve and keep you motive the whole time

But the thing that Tommy really smashed is fixing my mental side of training and in life and for that I can't say thank you enough and that has been the true change

I would recommend him 1000000 times over and can say you really can achieve anything with Coach Tommy T on your side

October 2, 2024
Unprompted review
Rated 5 out of 5 stars

Words can’t describe the blessing it…

Words can’t describe the blessing it has been to have come across Tom on Instagram. I started training with Tom 18 months ago and it’s been the most transforming journey. It has given me far more than just a fit body and energy, it has given me confidence and belief in myself. Something that I’ve struggled with for many years. I now feel happy in who I am and I’m proud of all the hard work I’ve put in with Tom’s training. The self belief I got from training with TTC has led me to start my own business which has been a great success so far. Tom is much for than an online coach, he is a mentor and best friend. Always there to keep you accountable and give you a push when you need it most. Again I couldn’t be any more grateful. For those looking for a new trainer, look no further than Tom Trotter. Xx

September 24, 2024
Unprompted review
Rated 4 out of 5 stars

Totally new experience

Omg, I have and having the best time on the coaching and fitness journey with Bennie! He is absolutely great and he has really become such a good virtual coach and friend. This was a complete new experience to me which was great but I must say I think I would prefer a more one-on-one time with my coach or PT being it once or twice a month.

But that is not at all the reasons I want to end my subscription, but more so that I feel it has given me the much needed benefit to start up my fitness and get more active, and for that I want to thank Bennie!!

July 22, 2024
Unprompted review
Rated 4 out of 5 stars

Bad back confidence increase…

I used TTC for 4 months with the purpose of trying something different to help me build up strength and confidence in my back again after an ongoing long term issue.
Initially I think there was some miscommunication/misunderstanding about what I was hoping to get out of the service but once we discussed it together we were on the same page and Tom kindly directed me to Ben who has been amazing!

Ben specialises in injury prevention etc and really took the time to understand my situation with my back, what led to the problems and understood my current position and where I wanted to get to and really did tailor a very 'back to basics' back strengthening and mobility routine which was exactly what I needed. We have kept in touch regularly and tweaked parts of it as we have gone. Ben has also given me some great advice and motivation, always taken the time to really listen and help me, especially when my confidence was really low.

I have had this problem for years and seen numerous professionals about it and Ben really has been the first one to make a difference! I now know what my steps are to move forward and gradually build on strengthening again, finally!

Only reason I'm not continuing is because I would prefer a face to face PT should I continue to need one, only to train with properly to check my form in real time etc. I also wasn't using the other services that it is designed for (such as check in or meal plans) so seemed a bit of a waste. But I really am forever grateful for Ben and TTC. And for others that use the service as its more directly intended I would definitely recommend

July 3, 2024
Unprompted review
Rated 5 out of 5 stars

I am currently working with Benny who…

I am currently working with Benny who is part of TTC. I am so grateful to be working with Benny and Tom as they are so inspiring. Benny has set me up with a detailed plan and the connection I have with the guys is second to none. 24/48 hours response for any queries and plenty of motivation. It’s like being part of family and we are in this together. I have worked with others but these guys are something different and I know I will become the best with TTC. This isn’t just about fitness and food, this is about lifestyle and they are there for you every step of the way. Even if you’ve had a bad day you can talk to them. A first class experience and I can’t wait to seek further connection and development with TTC.

Would highly recommend.
I know we are going to achieve big things together.

👍🏻🙌🏻💪🏻

June 27, 2024
Unprompted review
Rated 5 out of 5 stars

Next level PT

Where to begin. I joined with Tom for about a year, honestly I didn't get the desired outcome I wanted , but I didn't know what I wanted. What I did get was so much more.
The confidence to walk into any gym and not feel shy/nervous, but that I belonged in that space too.
The change in my attitude and behaviour towards food that "carbs are our friend" and I need food to fuel my body. these two changes will stick with me forever.
So much care, attention and time is put in by tom to make any changes you need and to help you realise your goals. For someone who needs some direction or knows what they want or are new to sport I totally recommend him.

June 19, 2024
Unprompted review
Rated 5 out of 5 stars

I’ve lost 20kgs with Tom!

Since starting with Tom in July 2023 I have lost 20kgs!! I made the decision that I needed someone to be accountable to and Tom seemed perfect. I initially signed up for 4 months, but quickly knew that I needed him for longer. I’ve done running programs, gym programs and used the recipes on the app. I feel absolutely fantastic and know I can keep going and lose even more weight as I’ve got the keep fit/healthy lifestyle bug big time! Thanks Tom xx

June 11, 2024
Unprompted review

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