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Company details

  1. Toy and Game Manufacturer

Written by the company

Tomy Company, Ltd. is a Japanese entertainment company that makes children's toys and merchandise.


Contact info

  • 124-0012, Katsushika-ku, United States

  • tomy.com

3.4

Average

TrustScore 3.5 out of 5

3 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great customer service - Outstanding!

My son recently lost a game connector for the Screwballscramble game. I sent an email asking if the sold the piece and the sent a replacement sent free of charge!

Other companies out there would do well to follow this fantastic ethos. Great customer service. Will be buying the next in the Screwball series if they make one.

Thanks guys!

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

Tomy UK Excellent Service

Tomy UK provided excellent customer service when I enquired about replacing a broken piece from their Screwballscramble game. Rapid response to email and replacement sent free of charge arrived 3 days later. Makes a welcome change, thank you

July 7, 2025
Unprompted review

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