TONBRIDGE ACCIDENT REPAIR CENTRE Reviews 

46
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Second time I’ve been “hit” and once again TARC have done an excellent job on the repairs and matching the paintwork. Staff very helpful and courteous, thanks to Neil this morning for help and advice.... See more

Rated 5 out of 5 stars

Excellent customer service , Nicola in the office dealt with booking my car in and liasing with my insurance company , no issues contacting the office and pick up and drop off was arranged at a time t... See more

Rated 5 out of 5 stars

Fantastic, helpful, courteous and expert repair services. I would give them more than 5 stars if I could. Our Hyundai electric Kona is restored and we are so grateful. We realise that mending... See more

Rated 5 out of 5 stars

This place is very good! I was worried my insurer's preferred repairer wouldnt be able to paint the correct colour (ceramic metallic/pearlescent) so I trusted these guys with it and oh boy did they de... See more

Company details

  1. Auto Body Shop

Information provided by various external sources

We are a friendly family run business that offers specialist quality car and vehicle repairs for personal and corporate customers based in Tonbridge, Kent.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

46 reviews

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4.7

All reviews

(46)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

This is what service should be like…

This is what service should be like everywhere. Very friendly and helpful staff who went out of their way to make getting my car repaired painless. Work was carried out to a very high standard with the front of the car now looking as good as new. I would have no hesitation in recommending them.

July 4, 2022
Unprompted review
Rated 5 out of 5 stars

Had to take my Ford there for repair…

Had to take my Ford there for repair after it was reversed into. They would have collected it but I’d arranged a hire car, through my insurance, to be delivered there. It was a very clean and happy environment and the staff I encountered were all very friendly and helpful. Gareth especially was most accommodating to make my experience less stressful. When the car hire let me down a friendly member of staff came home in my car and drove it back to the service centre so I didn’t have to get the train back. Car looks like new after the repair and a seamless hand back to me. Would thoroughly recommend them.

May 27, 2022
Unprompted review
Rated 5 out of 5 stars

Five stars service

We had our Nissan Micra repaired by Tonbridge accident repair centre they were helpful, professional and courteous over the phone at all times. Nathan provided us with a courtesy car and was very friendly, helpful and knowledgeable. When Nathan brought our repaired car back it was like a new car, excellent repair work and customer service. Very happy customer, five stars

March 25, 2022
Unprompted review
Rated 5 out of 5 stars

Top class service

I have recently had both my BMW 3series and BMW2 series repaired at TARC. I couldn't fault their service and I am very happy with the repair work and excellent customer service.

January 14, 2022
Unprompted review
Rated 5 out of 5 stars

A very satisfied customer.

My car was under warranty and was sent to Tonbridge accident repair centre for the bonnet and front wings to be resprayed, the finish was excellent. The car was collected and returned to my home. On return the interior of the car was sanitised completely by Neil the delivery driver, who was efficient, friendly and courteous. Overall I was very pleased with the process.

December 10, 2021
Unprompted review
Rated 5 out of 5 stars

Repair to rear bumper and lights

Helpful staff- thank you Neil! Car was collected and delivered back to my home address. Repair looks very good and the car is beautifully clean. 👍

October 18, 2021
Unprompted review
Rated 5 out of 5 stars

Overall I'm very pleased with the…

Overall I'm very pleased with the quality of repairs as well as the support that I have been provided with by TARC throughout the various repair stage my car underwent in particular the levels of communication, courtesy and the reliability of information that was relayed to me as the process went on. Can only praise the TARC team. Particularly Jay and Nathan with whom I had been mostly in touch with.

September 10, 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Having experienced extremely poor service from third party insurers Markerstudy Insurance and their agents Vehicle Replacement Group (VGR), it was a pleasure to deal with Tonbridge Accident Repair Centre. Luke and Gareth provided a professional service, were helpful and completed the work on time and to an excellent standard. Would thoroughly recommend this company.

August 31, 2021
Unprompted review
Rated 5 out of 5 stars

my Audi Q3 was involved in an accident…

my Audi Q3 was involved in an accident and needed repair. Tonbridge Accident was recommended to me . they were efficient and speedy in carrying out the estimate. The repair took the time they quoted, they also went above and beyond by taking it to a garage to have an MOT carried out on the vehicle at my request. It has just been delivered back repaired, cleaned with an MOT by Gary who was very polite. Gareth was the man who made my experience at the company easy and problem free .

August 13, 2021
Unprompted review
Rated 5 out of 5 stars

Would definitely choose TARC again

TARC was the choice of the claims management company, but I would certainly choose them myself too. Excellent communication throughout the process, reliable collection and re-delivery service, and a superb repair job on the car. Couldn't ask for better. My thanks to the team.

July 9, 2021
Unprompted review
Rated 5 out of 5 stars

First class experience

Really good service from this company. Neil was very helpful and polite and TARC did what they said they'd do in terms of doing the repairs and getting the car back to me more or less when they said they would. Good courtesy car supplied, too.

June 24, 2021
Unprompted review
Rated 5 out of 5 stars

Our Mini was just repaired and…

Our Mini was just repaired and delivered safely to us by Neil from Tonbridge accident repair centre. What a lovely Man first of all, in fact all people we have had contact with there are kind natured and helpful. Our car has been repaired beautifully. It was in a very bad way, I'm so impressed it looks as good as new and is sparkling. Thank you so much for your help!

May 24, 2021
Unprompted review
Rated 5 out of 5 stars

Preferred Mazda repairer in Kent

This place is very good! I was worried my insurer's preferred repairer wouldnt be able to paint the correct colour (ceramic metallic/pearlescent) so I trusted these guys with it and oh boy did they deliver! Friendly, professional and clearly know what they are doing. Gareth gave me some fantastic advice and it is why I chose TARC over Hendy and GL Coachworks as my preferred Mazda repair centre

December 15, 2020
Unprompted review

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