TONBRIDGE ACCIDENT REPAIR CENTRE Reviews 

46
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Second time I’ve been “hit” and once again TARC have done an excellent job on the repairs and matching the paintwork. Staff very helpful and courteous, thanks to Neil this morning for help and advice.... See more

Rated 5 out of 5 stars

Excellent customer service , Nicola in the office dealt with booking my car in and liasing with my insurance company , no issues contacting the office and pick up and drop off was arranged at a time t... See more

Rated 5 out of 5 stars

Fantastic, helpful, courteous and expert repair services. I would give them more than 5 stars if I could. Our Hyundai electric Kona is restored and we are so grateful. We realise that mending... See more

Rated 5 out of 5 stars

This place is very good! I was worried my insurer's preferred repairer wouldnt be able to paint the correct colour (ceramic metallic/pearlescent) so I trusted these guys with it and oh boy did they de... See more

Company details

  1. Auto Body Shop

Information provided by various external sources

We are a friendly family run business that offers specialist quality car and vehicle repairs for personal and corporate customers based in Tonbridge, Kent.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

46 reviews

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4.7

All reviews

(46)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Stress free!

They recently repaired my vauxhall Corsa and l found Duncan and the guys very professional and the service super efficient having had issues elsewhere they were eager to please and the car was delivered back a day early repaired and sparkly clean!
Thanks to all!
Ann Hunt

February 28, 2020
Unprompted review
Rated 5 out of 5 stars

Highly recommend Tonbridge Accident Repair Centre

I went and saw the people at Tonbridge Accident Repair Centre after somebody very kindly dented the passenger door and wing in a car park but didn't leave their details. TARC were recommended to me and I was very happy with the service I received. They were very understanding and knowledgeable, working with me as I couldn't be without my car for long. They lent me a courtesy car and got the car back to me ASAP. The work they carried out was very professional and to a very high standard. I would highly recommend.

February 11, 2020
Unprompted review
Rated 1 out of 5 stars

Bullying tactics to charge higher prices

This is the second time I have taken a vehicle to this company for an estimate as there are few in the town.
The problem was very slight scuff marks and very minor dent. Estimate from mobile units were under £200, their estimate £450 for cash. When asked very politely what the difference in their approach and work would be for nearly £300 the only answer I got was a very rude `we would do it right'. So I explained I do not know what the work involved but how would their approach differ. he just got more rude and shouted at me.
Basically I took from this that there is no real difference in the 2 approaches and a company immediately offering to do a job VAT free was not willing to stand by their work in the long term.

August 28, 2019
Unprompted review
TONBRIDGE ACCIDENT REPAIR CENTRE logo

Reply from TONBRIDGE ACCIDENT REPAIR CENTRE

We have never estimated this vehicle, but we did quote the third parties vehicle which she unfortunately damaged. which was quoted at £375 plus vat. Obviously we do not have the same pricing structure as a mobile repairer which paints vehicles in a pop up tent. We are a KITEMARK approved repairer.

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