Toners2u Reviews 5

I am sad to see the poor rating for this company and suspect this was from start-up problems a long time ago. I had an order go astray, which was returned (unknown to me) to the depot. When I queried the non-delivery Toners2U could not have been more helpful. They immediately sent out a replacement order, gave me the tracking details and actually tracked it themselves to ensure it was correctly delivered. They bothered to telephone me and email me in the interim to explain what they were doing to expedite the order and could not have been more helpful and efficient. This level of customer service should be undertaken by other companies. They know how to make a customer feel valued. Bravo guys (particularly Peter) I salute you !

No products received. No response from company.

Paid money for ink cartridge nothing arrived, contacted them they said there was a global supply issue, I said please cancel my order and reimburse me please. No money paid back and now there not answering my calls or responding to emails.

i ordered toners based on the knowledge they was genuine i get a message saying they are compatible ones non genuine should i proceed with order i promptly say no and can you refund me instead to which i get ghosted and still no refund after 2 month.

Nothing positive. No goods received, no response from the company at all even after several attempts.