Toolnut Reviews 114

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Very prompt despatch and despite all the doom and gloom caveats for delivery, my new tool was safely delivered very quickly, in fact next day. As usual, Crown tools do not disappoint, unlike other... See more

Rated 5 out of 5 stars

Having placed 6-8 orders over the last year + I can only say every order has been fulfilled to the highest standards. Communication of order placed, good prices, arrived in days, this last one and n... See more

Rated 5 out of 5 stars

I needed some solid brass wear for a resteration project having tried various outlets Tool nut were the only company who had everything in stock after I ordered on line I received my good very quickly... See more

Rated 5 out of 5 stars

if you're nuts about tools then Toolnut should be your fist port of call. Fantastic website to browse with old and new alike giving you access to the best. Pricing is competitive and their customer s... See more

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4.9

Excellent

TrustScore 5 out of 5

114 reviews

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Rated 5 out of 5 stars

Very good service I order the wrong…

Very good service I order the wrong item in error ,they changed it with no problems.Fast service new item has arrived and is very good quality.
Happy customer that will use toolnut in the future.
Keith Gilson

January 4, 2024
Unprompted review
Rated 5 out of 5 stars

Just purchased a mortise chisel which…

Just purchased a mortise chisel which is absolutely the best quality.As an old tradesman I’m very fussy in buying tools but this is top quality.On top of that the delivery was excellent and parcelling done with care I will be buying tools again congratulation on providing a excellent service

January 3, 2024
Unprompted review
Rated 5 out of 5 stars

Great prices and first class service

Great prices and first class service. I contacted Matt to asked for the delivery to be delayed which he did for me. When I contacted him to request the delivery the tools can extremely quickly. Will definitely use toolnut again.
Thanks to Matt and the team

December 7, 2023
Unprompted review
Rated 5 out of 5 stars

Fast reliable service

The website was easy to use and my order was dispatched and delivered within three and a half days.Toolnut and Royal Mail kept me updated throughout. Overall a supplier of good quality tools with truly excellent customer service.

December 3, 2023
Unprompted review
Rated 4 out of 5 stars

QC not so good, customer service excellent

Bought a Spear and Jackson 4oz ball pein hammer, when it arrived the head was not fitted to the shaft squarely. Postage costs to return this item would be more than it is worth. Sent an email to Toolnut who requested me to send photographs of the item. After sending photographs I received a reply from Matt who has arranged for a new replacement item to be sent to me at no cost to myself. Nice one Matt

December 21, 2022
Unprompted review
Rated 5 out of 5 stars

I ordered a Veritas Steel straight edge…

I ordered a Veritas Steel straight edge from Toolnut , it was dispatched imediately. Unfortunately someone had packaged the Aluminium version instead of the Steel one. I immediately emailed the company and Matt contacted me and resolved the slip up immediately.Good as his word a steel version arrived and he told me to keep the wrong one as well. Big thankyou for a good product and excellant customer service.

December 7, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic company

Fantastic company, very well priced with quick delivery and they realy do go the extra mile to help. Eg one of the individual turning chisels I bought had a lighter handle than the rest of the ones I have ( all henry taylor ) they contacted them to try to replace it for me, kept in constant communication and have noted even on my acc for all future orders to make sure they actively pick the darker handled for me :) would highly recommend. 10/10 ps Thanks matt.

September 8, 2022
Unprompted review
Rated 5 out of 5 stars

Toolnut my supplier for hand tools

It's great that Toolnut offer quality and bespoke hand tools, that are not available everywhere else. Their prices are competitive and Matt is always friendly and approachable if there's an issue with an order.

June 27, 2022
Unprompted review
Rated 5 out of 5 stars

Very prompt despatch and despite all…

Very prompt despatch and despite all the doom and gloom caveats for delivery, my new tool was safely delivered very quickly, in fact next day. As usual, Crown tools do not disappoint, unlike other somewhat cheaper makes. It was well packaged, with extra protection over the cutting end of the tool – very good

Will certainly use you again for further purchases when required

June 6, 2022
Unprompted review
Rated 4 out of 5 stars

Veritas Medium Router Plane

I used this website for the first time because my usual tool supplier was out of stock for that particular tool. The plane arrived quickly in good condition except for a very shallow scratch on the sole which seems to have faded when I set up the plane; nonetheless I see this as a reason to take away a star, as this damage could have been worse.

May 20, 2022
Unprompted review
Rated 5 out of 5 stars

Great service from Toolnut!

I ordered a carving tool from Toolnut on Sunday, it was despatched on Monday and arrived very well packed early on Tuesday. That is what I call Great Service!! Well done.

December 7, 2021
Unprompted review

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